Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Santehnika-tut

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Галина М.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Товар повреждён
Комментарий:
Товар пришёл повреждённым. Сколы на оборотной стороне шкафа и внутри. Очень обидно, маюсь с возвратом товара.
2 недели назад
Комментарий 170575639
В расходной докладной я расписывалась за доставку товара. Я готова обменять товар. Товары со следами использования или с нарушенной комплектацией, товарным видом или упаковкой (согласно закону РФ «О защите прав потребителей») подлежат обмену или возврату. В данном случае это нарушение товарного вида.
В расходной докладной я расписывалась за доставку товара. Я готова обменять товар. Товары со следами использования или с нарушенной комплектацией, товарным видом или упаковкой (согласно закону РФ «О защите прав потребителей») подлежат обмену или возврату. В данном случае это нарушение товарного вида.
Комментарий 170579425
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Здравствуйте, Галина. Рассмотрели претензию на «Vigo pn.GEO.45 Geometry 45 Шкаф пенал 1916х450х316м цвет белый»: На основании полученных фотографий, данный вид повреждений относится к механическому. Дефект не относится к гарантийному случаю.  Гарантия не распространяется на дефекты, возникшие не по вине изготовителя, в том числе на повреждения, возникшие в результате механического воздействия. Каких-либо претензий относительно качества товара при приемке Вами не заявлялось.  Претензии к внешним дефектам, комплектности Покупатель имеет право предъявить только до приемки Товара.  В силу п.1 ст.459 ГК РФ риск случайной гибели или случайного повреждения товара переходит на покупателя в момент вручения товара покупателю или указанному им лицу. Замена и возврат товара по гарантии в Вашем случае не представляется возможной. В рекламации вынуждены отказать. Просим обратить внимание на то, что по заказу 450301044 арбитраж рассмотрел Ваше обращение и принял решение об отказе покупателю в возврате товара и денег. Благодарим за понимание.
Здравствуйте, Галина. Рассмотрели претензию на «Vigo pn.GEO.45 Geometry 45 Шкаф пенал 1916х450х316м цвет белый»: На основании полученных фотографий, данный вид повреждений относится к механическому. Дефект не относится к гарантийному случаю.  Гарантия не распространяется на дефекты, возникшие не по вине изготовителя, в том числе на повреждения, возникшие в результате механического воздействия. Каких-либо претензий относительно качества товара при приемке Вами не заявлялось.  Претензии к внешним дефектам, комплектности Покупатель имеет право предъявить только до приемки Товара.  В силу п.1 ст.459 ГК РФ риск случайной гибели или случайного повреждения товара переходит на покупателя в момент вручения товара покупателю или указанному им лицу. Замена и возврат товара по гарантии в Вашем случае не представляется возможной. В рекламации вынуждены отказать. Просим обратить внимание на то, что по заказу 450301044 арбитраж рассмотрел Ваше обращение и принял решение об отказе покупателю в возврате товара и денег. Благодарим за понимание.
Леся К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер был невежлив
Месяц назад
Комментарий 169969813
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Добрый день! Приносим Вам наши искренние извинения за сложившуюся ситуацию! Спасибо что написали.
Добрый день! Приносим Вам наши искренние извинения за сложившуюся ситуацию! Спасибо что написали.
Артём К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Привезли не то или не все товары
Месяц назад
Комментарий 169770778
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Добрый день! Приносим Вам наши искренние извинения за сложившуюся ситуацию!
Добрый день! Приносим Вам наши искренние извинения за сложившуюся ситуацию!
Татьяна Ермина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Привезли не то или не все товары • Курьер приехал не в то время • Заказ доставили не в тот день
Месяц назад
Комментарий 169522323
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Добрый день! Сожалеем, что не все прошло гладко! Надеемся вновь увидеть Вас в числе наших покупателей и оправдать все Ваши ожидания!
Добрый день! Сожалеем, что не все прошло гладко! Надеемся вновь увидеть Вас в числе наших покупателей и оправдать все Ваши ожидания!
Отзывы старше 3 месяцев
Александр Вячеславович Ч.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ не подняли на этаж
4 месяца назад
Комментарий 167758425
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Добрый день, Александр Вячеславович! Информируем Вас, что подъем заказов свыше 30 кг осуществляется платно. При оформлении заказа Вы отказались от услуги подъема.
Добрый день, Александр Вячеславович! Информируем Вас, что подъем заказов свыше 30 кг осуществляется платно. При оформлении заказа Вы отказались от услуги подъема.
Александр М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
3 звезды. Из-за долгой доставки. Да и ко всему вместо чёрного привезли серый.
4 месяца назад
Комментарий 167720937
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Добрый день! Доставку Вашего заказа осуществлял непосредственно Яндекс Маркет. Продавцом заказ был отгружен в установленный срок. Вы можете оформить заявку на возврат, мы проверим информацию по отгруженному товару. Приносим Вам наши искренние извинения за сложившуюся ситуацию и доставленные неудобства!
Добрый день! Доставку Вашего заказа осуществлял непосредственно Яндекс Маркет. Продавцом заказ был отгружен в установленный срок. Вы можете оформить заявку на возврат, мы проверим информацию по отгруженному товару. Приносим Вам наши искренние извинения за сложившуюся ситуацию и доставленные неудобства!
Ека А
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Смеситель для душа без душа. Это как?
4 месяца назад
Комментарий 166820971
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Добрый день! Сожалеем, что не оправдали Ваши ожидания. В комплекте поставки: Смеситель. Отражатели. Эксцентрики. Инструкция. Вы можете оформить возврат товара, если он Вам не подошел.
Добрый день! Сожалеем, что не оправдали Ваши ожидания. В комплекте поставки: Смеситель. Отражатели. Эксцентрики. Инструкция. Вы можете оформить возврат товара, если он Вам не подошел.
Нат М
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
Комментарий:
Курьер не сдержал слово, сказал будет через 30 минут, в итоге приехал через 2 часа, что для нас было важно, мне нужно было уйти
6 месяцев назад
Комментарий 166216920
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Добрый день! Приносим Вам наши искренние извинения за задержку доставки! Информация от Вас будет передана в соответствующий отдел. Надеемся вновь увидеть Вас в числе наших покупателей и оправдать все Ваши ожидания! С уважением, команда " Сантехника-Тут"
Добрый день! Приносим Вам наши искренние извинения за задержку доставки! Информация от Вас будет передана в соответствующий отдел. Надеемся вновь увидеть Вас в числе наших покупателей и оправдать все Ваши ожидания! С уважением, команда " Сантехника-Тут"
виталий с.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер приехал не в то время • Заказ доставили не в тот день
8 месяцев назад
Комментарий 165820527
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Добрый день! Спасибо за отзыв! Будем разбираться в сложившейся ситуации. С уважением, компания «Сантехника-Тут»
Добрый день! Спасибо за отзыв! Будем разбираться в сложившейся ситуации. С уважением, компания «Сантехника-Тут»
Андрей М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
10 месяцев назад
Комментарий 165101797
Логотип Santehnika-tut
Santehnika-tut
Ответ официального представителя магазина
Спасибо за отзыв! Будем разбираться в сложившейся ситуации. С уважением, компания «Сантехника-Тут»
Спасибо за отзыв! Будем разбираться в сложившейся ситуации. С уважением, компания «Сантехника-Тут»
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