Хороший ассортимент, хорошие цены , выбранный товар был быстро отправлен СДЕК . После заказа со мной связался менеджер, все понятно объяснили . Спасибо Большое!
Удобно заказывал rq-10,прибыл rq-20.Можно вернуть тогда вернут деньги в течении недели после получения. Это удобно. Решил не возвращать продавану привет.
Добрый день !!! Ирина ,напишите пожалуйста ваш номер телефона ,либо адрес электронной почты для идентификации вас и вашего заказа в нашем архиве ,и мы во всём разберемся .Либо перезвоните в магазин по номеру +7 (495) 125 25 96 добавочный 202 либо на общий номер и сообщите причину звонка ,и мы всё проверим .
Добрый день !!! Ирина ,напишите пожалуйста ваш номер телефона ,либо адрес электронной почты для идентификации вас и вашего заказа в нашем архиве ,и мы во всём разберемся .Либо перезвоните в магазин по номеру +7 (495) 125 25 96 добавочный 202 либо на общий номер и сообщите причину звонка ,и мы всё проверим .
здравствуйте, мой телефон 8-926-733-41-75, номер заказа не помню, это декабрь прошлого года, менеджер на сколько я помню Александр обещал прислать забытый паспорт на смеситель, диктовала адрес, но не случилось. Спасибо.
здравствуйте, мой телефон 8-926-733-41-75, номер заказа не помню, это декабрь прошлого года, менеджер на сколько я помню Александр обещал прислать забытый паспорт на смеситель, диктовала адрес, но не случилось. Спасибо.
Один из 14 вентилей оказался с замятыми фасками и прокладкой, поцарапанной ручкой и без упаковки.Позвонил менеджер, извинился,курьер привез новый вентиль на замену.
Комментарий:
Похоже,ребята настроены на долгую взаимовыгодную работу. Спасибо,и буду обращаться повторно в эту фирму при необходимости покупки сантехрасходников.
Олег, спасибо Вам за обращение в наш магазин и за комментарий. Сожалеем что вам пришлось столкнуться с данной проблемой. Конечно мы заинтересованы в долгосрочном сотрудничестве и стараемся обеспечить максимально качественный сервис и поставку нашим покупателям товаров надлежащего качества. Если происходят сбои как в вашем случае мы максимально оперативно производим замену. Еще раз приносим извинения за этот конфуз и ждем вас снова.
Олег, спасибо Вам за обращение в наш магазин и за комментарий. Сожалеем что вам пришлось столкнуться с данной проблемой. Конечно мы заинтересованы в долгосрочном сотрудничестве и стараемся обеспечить максимально качественный сервис и поставку нашим покупателям товаров надлежащего качества. Если происходят сбои как в вашем случае мы максимально оперативно производим замену. Еще раз приносим извинения за этот конфуз и ждем вас снова.
было обещано что со мной свяжутся и определят итоговый день доставки , либо это будет четверг . либо пятница.
по факту в четверг раздался звонок и курьер сообщил что прибудет через 25 минут.
дома меня не было, пришлось бросать дела и ехать домой.
это при том что доставка вообще то платная.
Татьяна, благодарим Вас за выбор нашего магазина и подробный отзыв. Примите наши извинения за неудобство, которое мы Вам доставили при доставки заказа. Наши курьеры в обязательном порядке сообщают за час о готовности доставить заказ. Так как адрес доставки от нашего место положения находился в непосредственной близости курьер совершил грубую ошибку и при получении заказа сообщил Вам что будет на месте через 25 мин (время от нашего склада до вашего адреса). Мы учли это обстоятельство и внесли коррективы в работу курьеров. Надеемся что этот негативный опыт не повлияет на дальнейшее сотрудничество.
Татьяна, благодарим Вас за выбор нашего магазина и подробный отзыв. Примите наши извинения за неудобство, которое мы Вам доставили при доставки заказа. Наши курьеры в обязательном порядке сообщают за час о готовности доставить заказ. Так как адрес доставки от нашего место положения находился в непосредственной близости курьер совершил грубую ошибку и при получении заказа сообщил Вам что будет на месте через 25 мин (время от нашего склада до вашего адреса). Мы учли это обстоятельство и внесли коррективы в работу курьеров. Надеемся что этот негативный опыт не повлияет на дальнейшее сотрудничество.
Заказ № 21932443
Заказал. Позвонили. Вежливо сообщили, что нет на на ближнем складе ))
Просили простить и подождать, пока доставят с дальнего кардона.
Доставили через четыре дня. Всё ок.
Покупал регуляторы давления водопроводной квартирной сети.
Цена внушительно ниже магазинной. В итоге выходило одинаково:
Два регутятора + доставка = Один регулятор в ближайшем хозяйственном.
Антон, благодарим Вас за обращение и за Вашу оценку. Рады что Вы остались довольны. Обращайтесь снова - всегда рады помочь!
Антон, благодарим Вас за обращение и за Вашу оценку. Рады что Вы остались довольны. Обращайтесь снова - всегда рады помочь!
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