Выбор товаров, стоимость. Сопровождение выбора менеджером.
Недостатки:
Менеджер не всегда владеет правильной информацией , пришлось перезаказывать комплектацию, так как она не стыковалась между собой.
Ни разу товар не доставили в день, который изначально указывался в заказе. Всегда с задержкой минимум неделя.
Комментарий:
Доставка организована плохо. Я указываю телефон работника, который будет принимать заказ, но звонят постоянно мне (я нахожусь в другом регионе от доставки) и даже водитель звонит мне! Очень напрягает, так как мне приходится состыковывать людей с разных телефонов.
Один раз водитель привез товар и в итоге не смог состыковаться с работником который принимал. Они не смогли найти друг друга. А созванивались через меня! В итоге товар в тот день не был доставлен!
Всё понравилось. Качество товара прекрасное. Приятное обслуживание. Можно отслеживать заказ в личном кабинете.
Недостатки:
Нет такого
Комментарий:
Пришлось вернуть зеркало, которое не подошло по параметрам в ванную. Возврат был сделан быстро. Деньги вернулись на счет практически моментально. Спасибо сотрудникам магазина, что помогли перенести зеркало весом 13 кг от машины до магазина.
Добрый день, Елена. Признательны, что вы оценили нас:)
Добрый день, Елена. Признательны, что вы оценили нас:)
Читать дальше
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