• Заказ доставили не в тот день
• Товар повреждён или неисправен
Комментарий:
Вмятина на верхней металлической планке, при проверке она была замотана в целофан, думали, что это пластик, вроде не расколота, - не стали внимательно осматривать на предмет вмятин. Доставка - две недели вместо трех дней. После нескольких переносов пришлось искать товар, оказалось, что не был отгружен в доставку вобще ))
Добрый день! Сожалеем, что вас не предупредили о смещении даты доставки. Мы разберемся в причинах и сделаем все, что зависит от нас, чтобы свести к минимуму подобные ситуации.
Добрый день! Сожалеем, что вас не предупредили о смещении даты доставки. Мы разберемся в причинах и сделаем все, что зависит от нас, чтобы свести к минимуму подобные ситуации.
Добрый день! Сожалеем, что доставка вашего заказа была смещена. Мы разберемся в причинах и сделаем все, что зависит от нас, чтобы свести к минимуму подобные ситуации.
Добрый день! Сожалеем, что доставка вашего заказа была смещена. Мы разберемся в причинах и сделаем все, что зависит от нас, чтобы свести к минимуму подобные ситуации.
Заказ при оформлении оплатил вместе с доставкой и подъëмом на 8 этаж. Со слов водителя, в приложении не указано, что есть подъëм. Но у меня в чеке на почте есть и. Сумма доставки 799 рублей, сумма подъëма на лифте 150 рублей. К водителю претензий нет. Водитель общался вежливо и согласился помочь с подъëмом. А вот к магазина и к Яндекс маркету есть! Просьба вернуть сумму подъëма и возместить ущерб за сорванную спину при разгрузке и подъëме 77 килограммовой ванны!
Здравствуйте, Семён! Очень жаль, что произошла такая ситуация, желаем вам скорее поправиться. Мы выясним, почему передается некорректная информация о стоимости подъема и постараемся решить проблему.
Здравствуйте, Семён! Очень жаль, что произошла такая ситуация, желаем вам скорее поправиться. Мы выясним, почему передается некорректная информация о стоимости подъема и постараемся решить проблему.
Заказ был оформлен с доставкой на 2 июня. Внезапно поставщик спросил, могут ли доставить товар 31 мая. Я ответила - да. 31 мая никто ничего не привёз. А доставку перенесли на 3 июня.
Добрый день, Виктория! Сожалеем, что вы оказались в такой ситуации. На данный момент по вашему обращению проводится проверка, свяжемся с вами по итогам.
Добрый день, Виктория! Сожалеем, что вы оказались в такой ситуации. На данный момент по вашему обращению проводится проверка, свяжемся с вами по итогам.
• Заказ доставили не в тот день
• Не предупредили о переносе даты
Комментарий:
Продавец сантехника онлайн.
Перенесли дату доставки на два дня без предупреждения.
Временной интервал с 8:00 до 23:00. Служба поддержки продавца перевели стрелки на Яндекс маркет. Но курьер был от сантехники онлайн. Ответ на вопросы в чате с продавцом более трех часов.
Если вы готовы ждать три дня с восьми до 23:00 свой отплаченный товар, вам в сантехнику онлайн!
Не рекомендую этот магазин!!!
Здравствуйте, Ирина! Искренне сожалеем, что не смогли доставить ваш заказ в назначенный день. Мы уже разбираемся в причинах, с вами свяжется сотрудник в ближайшее время.
Здравствуйте, Ирина! Искренне сожалеем, что не смогли доставить ваш заказ в назначенный день. Мы уже разбираемся в причинах, с вами свяжется сотрудник в ближайшее время.
Здравствуйте! Очень жаль, что вы оказались в такой ситуации, свяжемся с вами в ближайшее время.
Здравствуйте! Очень жаль, что вы оказались в такой ситуации, свяжемся с вами в ближайшее время.
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