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ЯндексЯндекс
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Отзывы о магазине Сантехника-Онлайн

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Andy Grom
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ не подняли на этаж • Упаковка повреждена
Комментарий:
Доставили товар до парадной двери, пришлось просить соседа и таскать всё это самостоятельно! Вопрос за что я оплатил доставку в 1299 рублей??????
Год назад
Комментарий 159723610
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! Спасибо за обратную связь! Подъем крупногабаритных заказов - отдельная услуга, которую можно оформлять в момент заказа товара. В таком случае на маршрут будет назначен грузчик, который поможет водителю поднять заказ.
Здравствуйте! Спасибо за обратную связь! Подъем крупногабаритных заказов - отдельная услуга, которую можно оформлять в момент заказа товара. В таком случае на маршрут будет назначен грузчик, который поможет водителю поднять заказ.
Комментарий 159725524
Мне не нужно было поднимать на этаж, у меня первый этаж, но это не значит что нужно привезти и оставить крупный товар у парадной двери, неужели в доставку ПЛАТНУЮ не входит доставка до двери квартиры????
Мне не нужно было поднимать на этаж, у меня первый этаж, но это не значит что нужно привезти и оставить крупный товар у парадной двери, неужели в доставку ПЛАТНУЮ не входит доставка до двери квартиры????
Николай Макаров
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер был невежлив • Заказ не подняли на этаж
Комментарий:
Доставка оформлялась до квартиры. В итоге даже не до подъезда. Забрал из кузова.
Год назад
Комментарий 159609579
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Николай! Спасибо за обратную связь. Доставка крупногабаритных заказов до квартиры в нашем магазине это отдельная услуга. Мы уже думаем, как решить эту проблему.
Здравствуйте, Николай! Спасибо за обратную связь. Доставка крупногабаритных заказов до квартиры в нашем магазине это отдельная услуга. Мы уже думаем, как решить эту проблему.
Павел Сидякин
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер был невежлив • Курьер не сообщил, когда приедет • Заказ не подняли на этаж
Комментарий:
При заказе двух товаров от разных доставщиков и оплате доставки 799 руб, доставка не включала подъем на этаж, хотя при заказе я заполнял графы по адресу доставки, этажу и квартире,
Год назад
Комментарий 159473536
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Павел! Спасибо за обратную связь! К сожалению, подъем крупногабаритных заказов на этаж не входит в стоимость доставки и оплачивается отдельно.
Здравствуйте, Павел! Спасибо за обратную связь! К сожалению, подъем крупногабаритных заказов на этаж не входит в стоимость доставки и оплачивается отдельно.
Nadira N.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Товар повреждён • Заказ доставили не в тот день
Комментарий:
Товар бу, из смесителя течёт вода ручьём, вся коробка всмятку
Год назад
Комментарий 159155930
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! Подскажите, пожалуйста, поступили ли вам денежные средства за товар?
Здравствуйте! Подскажите, пожалуйста, поступили ли вам денежные средства за товар?
Евгения Борисова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ не подняли на этаж
Год назад
Комментарий 159156043
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Евгения! Приносим извинения за произошедшее! Проведем проверку по вашему обращению.
Здравствуйте, Евгения! Приносим извинения за произошедшее! Проведем проверку по вашему обращению.
Ильнар Шакиров
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Привезли не то или не все товары
Комментарий:
Притензий к курьеру нет привез вовремя даже заранеи как оговаривалось!привез то что дали!а дали не тот цвет я заказывал антрацит а привезли белый
Год назад
Комментарий 158981414
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Извините, что доставили вам не тот товар. Проводим проверку по вашему обращению и свяжемся с вами в ближайшее время.
Добрый день! Извините, что доставили вам не тот товар. Проводим проверку по вашему обращению и свяжемся с вами в ближайшее время.
Дмитрий Н.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер не сообщил, когда приедет • Курьер приехал не в то время
Год назад
Комментарий 158981367
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Дмитрий! Приносим извинения за доставленные неудобства! Проработаем этот момент с водителем.
Здравствуйте, Дмитрий! Приносим извинения за доставленные неудобства! Проработаем этот момент с водителем.
Андрей К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
Год назад
Комментарий 158866488
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! Искренне сожалеем, что дату доставки вашего заказа вынуждены были сместить. Мы выясним, почему это произошло и постараемся не допустить повторения подобных ситуаций!
Здравствуйте! Искренне сожалеем, что дату доставки вашего заказа вынуждены были сместить. Мы выясним, почему это произошло и постараемся не допустить повторения подобных ситуаций!
Лена
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Привезли не то или не все товары
Комментарий:
Привезли не то, вернуть нет возможности, на Связь Яндекс маркет не выходит . Доставка обратно организовать нельзя , тк адрес продавца не существует. Поддержка Яндекс принципиально игнорирует и не решает проблему. Товар прислали по размеру 175 на 75, а заказ был 180 на 70
Год назад
Комментарий 158730699
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! Примите извинения за сложившуюся ситуацию, ваша заявка на возврат в работе, мы приложим все усилия, чтобы решить проблему как можно быстрее!
Здравствуйте! Примите извинения за сложившуюся ситуацию, ваша заявка на возврат в работе, мы приложим все усилия, чтобы решить проблему как можно быстрее!
Владимир Б.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ не подняли на этаж
Год назад
Комментарий 158209872
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! Приносим извинения за доставленные неудобства! По Вашему обращению проводится проверка.
Здравствуйте! Приносим извинения за доставленные неудобства! По Вашему обращению проводится проверка.
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