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ЯндексЯндекс
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Отзывы о магазине Сезон Продаж

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ftp-21-port
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Заказываю детям конструкторы, очень часто в наборах не хватает деталей.
4 года назад, Москва
Сергей Д.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Товаров много
Недостатки:
доставка, обратная связь
Комментарий:
Магазин теряет клиентов исключительно из-за доставки. Вовремя заказ к Вам не приедет, мало того, Вы сами будете звонить курьеру и искать его. Мой заказ доехал на 5-й день! И магазин, при этом, хранит полное молчание.
5 лет назад, Москва
Комментарий 101979811
Логотип Сезон Продаж
Сезон Продаж
Ответ официального представителя магазина
Сергей, здравствуйте! 1. Мы обязательно разберемся в сложившейся ситуации. Данный подход абсолютно не свойственен нашему магазину. 2. Чтобы разобраться - уточните, правильно мы выяснили, что вы прислали письмо в 17:40 прямо перед майскими праздниками?
Сергей, здравствуйте! 1. Мы обязательно разберемся в сложившейся ситуации. Данный подход абсолютно не свойственен нашему магазину. 2. Чтобы разобраться - уточните, правильно мы выяснили, что вы прислали письмо в 17:40 прямо перед майскими праздниками?
Влад К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Доставка и обработка
Недостатки:
Потертости, качество ухудшилось
Комментарий:
На замечания никак не отреагировали
5 лет назад, Москва
Комментарий 101642974
Логотип Сезон Продаж
Сезон Продаж
Ответ официального представителя магазина
Здравствуйте! Звонили Вам несколько раз, к сожалению, не смогли дозвониться. Приносим свои извинения за доставленные неудобства. Предлагаем Вам обменять товар или сделать возврат денежных средств за конструктор. Дополнительно создали для Вас купон на скидку 200 рублей. Еще раз приносим свои извинения и надеемся на ваше понимание.
Здравствуйте! Звонили Вам несколько раз, к сожалению, не смогли дозвониться. Приносим свои извинения за доставленные неудобства. Предлагаем Вам обменять товар или сделать возврат денежных средств за конструктор. Дополнительно создали для Вас купон на скидку 200 рублей. Еще раз приносим свои извинения и надеемся на ваше понимание.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Стоимость товара
Недостатки:
Отвратительная работа оператора. Несоответствие стоимости доставки товара. Длительная передача товара в службу доставки. Пришлось "долбить" операторов о товаре. Может мне не повезло, но это чисто мое мнение и впечатление о магазине.
Изменить5 лет назад, Надым
сергей ч.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Скорость обработки заказа
Недостатки:
Качество доставки со стороны сотрудников.
Комментарий:
Посоветую друзьям и знакомым прежде чем купить у вас очень хорошо все обдумать.
6 лет назад, Екатеринбург
Неизвестно Н.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Большой выбор
Недостатки:
Не выдерживают сроки доставки и не оповещают о задержке. Также не отвечает руководство на письмо"обратной связи"
Комментарий:
Магазин пользуется услугами логистической компании, которой абсолютно все равно, что пообещал магазин
6 лет назад, Синявино
Комментарий 100469481
Логотип Сезон Продаж
Сезон Продаж
Ответ официального представителя магазина
Здравствуйте! Просьба сообщить номер заказа для уточнения обстоятельств.
Здравствуйте! Просьба сообщить номер заказа для уточнения обстоятельств.
Комментарий 100489221
76167. Какой смысл в вашем вопросе? Все обстоятельства я по телефону сказала. А здесь пишу отзыв. И он правдив. Желаю улучшить свою работу
76167. Какой смысл в вашем вопросе? Все обстоятельства я по телефону сказала. А здесь пишу отзыв. И он правдив. Желаю улучшить свою работу
Татьяна Б.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Спасибо всем за отличную работу. Заказ делала в первый раз. Внучки довольны от лето. Будем заказывать только у вас.
Недостатки:
Нет
6 лет назад, Ярославль
Пользователь удален
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Недостатки:
Купила Лего ребенку, мало того, что инструкция не понятна, так еще бракованные деформированные детали
6 лет назад, Москва
Светлана Ш.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Информативность - полная, на всех этапах.
Недостатки:
Замаята крышка изделия. Скорее всего, при доставке. Надо было сделать твердую упаковку. Отказываться не стали от товара - лето закончится, пока разбирались бы...
Комментарий:
Магазин хороший. С качеством доставки нужно решать вопрос.
6 лет назад, Кемерово
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
Да, цена у них для России неплохая, если не знать, сколько это стоит за ее пределами.
Недостатки:
Не соблюдают договоренностей о сроках доставки, изначально врут, что уложатся в сроки, и любят перекладывать свою вину на других, когда срывают эти сроки.
Комментарий:
Хочешь обгадить день рождения ребенку (и себе настроение) - свяжись с этой компанией. Четко при заказе написала, что товар нужен до такого-то числа, и если не можете, то лучше сразу не беритесь (речь про доставку только в пределах Москвы). При оформлении заказа магазин клялся и божился, что успеет, но.... Дальше товар попал в руки логистической компашки shop-logistics.... Итог. В 19.24 (а на сайте магазина в информации о заказе так вообще значится 20 с лишним) нужного дня мне на телефон поступило СМС следующего содержания: "Заказ такой-то поступил в ПВЗ по адресу такому-то, в ТЦ "Виктория". Получите по № такой-то до 10.05". Учитывая, что второй этаж сего ТЦ, где располагается этот пункт, работает только до 19.00 (и после этого лестница и экскалатор на данный этаж перекрыты цепочкой), то забрать его в день получения СМС невозможно в принципе, так как к этому моменту пункт уже 24 минуты, как закрыт! Но самый анекдот в том, что его вообще невозможно забрать "до 10.05", ни в какой день, ни в теории, ни на практике, так как данный пункт самовывоза работает только с 12 до 19 (в лучшем случае). И все это просто нагло и напрямую нарушает ФЗ 2300-1 "О защите прав потребителя" от 03.06.2016. Так что лично моей ноги больше не будет в данном магазине, я теперь лучше заранее закажу из США оригинал.
Изменить7 лет назад, Москва
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