Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине SHAMPOOMANIA

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Татьяна Боровкова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Цены самые недорогие по Москве (по крайней мере на мой продукт). Самовывоз недалеко от ст. метро Савеловская. Пробник Daviness положили в подарок. Срок хранения заказа не ограничен - я сразу не могла забрать, забрала заказ через 10 дней, никто не звонил, не возмущался, очень удобно. При этом предоплаты я не вносила.
Недостатки:
-
3 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Очень приятные цены (если скидки - то чуть ли не самые низкие на рынке), качество упаковки, оплата только после комплектации заказа, адекватные цены на доставку, большой ассортимент (особенно радуют литровые бутыли), в целом не плохой сайт
Недостатки:
Доставка и сборка занимают от 2-3 дней, так что "очень срочно" не получится; нет бесплатной доставки, даже если сумма заказа большая; хоть ассортимент и внушительный, новинки не всегда поступают быстро. Но это всё незначительно по сравнению с плюсами.
Комментарий:
Заказывала уже несколько раз с доставкой курьером и самовывоз, осталась очень довольна.
Изменить3 года назад, Сертолово
Ирина Л.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Нет
Недостатки:
Доставка товара длилась почти месяц! Доставленный товар не соответствовал первоначальному (пришлось согласиться на замену шампуня на меньший по объёму и, соотвественно, более дорогой). Сначала сказали, что товар пострадал при транспортировке и доставка задержится на неделю. Через неделю менеджеры ещё раз позвонили, как будто предыдущего разговора не было (товар не доставили во второй раз), ещё через неделю сообщили, что шампуня заказанного размера просто нет и единственный возможный вариант - это согласиться на замену одной из позиций (ради которой и делался заказ) на аналогичную меньшего объёма (вот только стоимость миллилитра в пересчёте на первоначальный объём стала дороже в два раза). Из плюсов: после переговоров обещали сделать скидку 5% на заменённый товар, обещали подарок положить, но забыли(или забили). Хотя 5% скидка не компенсирует разницу в удельной стоимости изначальной продукции, не говоря уже о задержке доставки на 3 недели. Осталось дождаться части возврата денежных средств, на который уйдёт до 30 дней (если верить письму от продавца). Удачи, надеюсь Вы исправитесь, но я тут больше ничего заказывать не буду. P.S первоначально заказанный шампунь можно заказать на сайте, информации об его отсутствии там не появилась, так что возможно это все отработанная схема по продаже значительно более маржинального маленького шампуня, ведь неизвестно, сколько ещё людей попало в ту же ситуацию, что и я.
3 года назад, Москва
Татьяна А.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Достоинства:
Цена
Недостатки:
Обработка заказа, оплата и доставка растянулась на 2 недели.
3 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Отлично, что вообще перезвонили после заказа
Недостатки:
Очень долгие сроки доставки
Комментарий:
Перезвонили после заказа в воскресенье, сказали что во вторник-среду будут собирать заказ и во вторник со мной свяжутся для уточнения доставки. Какого уточнения, когда на сайте все цены есть, и почему не в понедельник. Ну ок, жду вторник, жду среду - тишина. В среду вечером получаю письмо - мы вам звонили и не дозвонились. На телефоне пропущенных нет. Отменяю заказ.
Изменить3 года назад, Санкт-Петербург
IQtile.ru - керамика с умом
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Низкая цена, привезли вовремя.
Недостатки:
Нет
Комментарий:
Рекомендую.
3 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Когда-то давно привезли настоящую, не поддельную маску для волос.
Недостатки:
Продают поддельный товар. Все 3 продукта в заказе, на 10 тыс.руб. - подделка. 1) маска для волос Moroccanoil (у нее другая текстура, другой запах. После смывания остается неприятный дешевый запах, которого не было у оригинала), 2) также подделали дорогие продукты Holy land. Крем плохо ложится на кожу, внутренняя крышечка в банке плохо закрывается, не совсем попадает в пазы. Тоник для лица не кислотный. Больше никогда не закажу в Shampoomania. Пользуюсь купленными средствами и мучаюсь. Понимание пришло в первый же день.
Изменить3 года назад, Москва
Olga b.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Цена
Недостатки:
Товар продали поддельный с испорченным куар кодом. Покупала морокканоил! Обнаружила это не сразу, только при определенном освещении и после неоднократных попыток просканировать этот код, который никак не сканировался.
Комментарий:
Теперь ясно почему у них цены ниже
3 года назад, Москва
Кира Ольшанская
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
товар в наличии, хорошо налажена работа техподдержки и службы доставки
Комментарий:
Мой заказ на шампунь и кондиционер Барекс магазин выполнил оперативно. Итальянской парфюмерией давно пользуюсь. А здесь в наличии целая линия. С оформлением заказа и доставкой проблем не возникло. Качество и сервис на хорошем уровне.
3 года назад, Красногорск
Мария Л.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
ничего
Недостатки:
сделала заказ. два дня не могли его подтвердить. говорят, мы вам звонили, вы не брали. звонили за эти два дня они один раз. ну, знаете, у людей бывают дела, работа и еще какие-то вещи. в современных реалиях все нормальные магазины в таких случаях пишут сообщение на почту или whatsapp, перезванивают в течение дня еще раз. видимо, не очень-то и хотели подтвердить. на третий день утром они подтвердили заказ. а вечером опять звонок - товара нет. я реально нигде больше такого зашквара не встречала. 21 век на дворе - они не могут вовремя с клиентом связаться. оператор еще с таким гонором разговаривала, как будто это я ей что-то должна
3 года назад, Котельники
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товара нет. я реально нигде больше такого зашквара не встречала. 21 век на дворе - они не могут вовремя с клиентом связаться. оператор еще с таким гонором разговаривала, как будто это я ей что-то должна","type":0,"delivery":0,"deliveredBy":null,"orderId":"121905 ","votes":{"agree":3,"reject":4,"total":7,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Котельники"},"isProblemResolved":false,"factors":[{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"117945265":{"entity":"review","id":"117945265","isCpa":false,"recommend":true,"shopId":192089,"userId":957662230,"anonymous":0,"created":1607613673000,"averageGrade":5,"comment":"Мой заказ на шампунь и кондиционер Барекс магазин выполнил оперативно. Итальянской парфюмерией давно пользуюсь. А здесь в наличии целая линия. С оформлением заказа и доставкой проблем не возникло. Качество и сервис на хорошем уровне.","pro":"товар в наличии, хорошо налажена работа техподдержки и службы доставки","contra":null,"type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":2,"reject":0,"total":2,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Красногорск"},"isProblemResolved":false,"factors":[{"factorId":1,"value":5,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"117999548":{"entity":"review","id":"117999548","isCpa":false,"recommend":false,"shopId":192089,"userId":315642586,"anonymous":0,"created":1607693826000,"averageGrade":1,"comment":"Теперь ясно почему у них цены ниже","pro":"Цена","contra":"Товар продали поддельный с испорченным куар кодом. Покупала морокканоил! Обнаружила это не сразу, только при определенном освещении и после неоднократных попыток просканировать этот код, который никак не сканировался.","type":0,"delivery":2,"deliveredBy":null,"orderId":"121799","votes":{"agree":9,"reject":3,"total":12,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":0,"value":3,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":4,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null}]},"118345903":{"entity":"review","id":"118345903","isCpa":false,"recommend":false,"shopId":192089,"anonymous":1,"created":1608229433000,"averageGrade":1,"comment":null,"pro":"Когда-то давно привезли настоящую, не поддельную маску для волос.","contra":"Продают поддельный товар.\nВсе 3 продукта в заказе, на 10 тыс.руб. - подделка.\n1) маска для волос Moroccanoil (у нее другая текстура, другой запах. После смывания остается неприятный дешевый запах, которого не было у оригинала),\n2) также подделали дорогие продукты Holy land. Крем плохо ложится на кожу, внутренняя крышечка в банке плохо закрывается, не совсем попадает в пазы. \nТоник для лица не кислотный.\n\nБольше никогда не закажу в Shampoomania. Пользуюсь купленными средствами и мучаюсь. Понимание пришло в первый же день.","type":0,"delivery":null,"deliveredBy":null,"orderId":"120252","votes":{"agree":8,"reject":2,"total":10,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":4,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"118431312":{"entity":"review","id":"118431312","isCpa":false,"recommend":true,"shopId":192089,"userId":1130000026577890,"anonymous":0,"created":1608375324000,"averageGrade":5,"comment":"Рекомендую. ","pro":"Низкая цена, привезли вовремя. ","contra":"Нет","type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":1,"reject":1,"total":2,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"118472778":{"entity":"review","id":"118472778","isCpa":false,"recommend":false,"shopId":192089,"anonymous":1,"created":1608447580000,"averageGrade":1,"comment":"Перезвонили после заказа в воскресенье, сказали что во вторник-среду будут собирать заказ и во вторник со мной свяжутся для уточнения доставки. Какого уточнения, когда на сайте все цены есть, и почему не в понедельник. Ну ок, жду вторник, жду среду - тишина. В среду вечером получаю письмо - мы вам звонили и не дозвонились. На телефоне пропущенных нет. Отменяю заказ.","pro":"Отлично, что вообще перезвонили после заказа","contra":"Очень долгие сроки доставки","type":0,"delivery":null,"deliveredBy":null,"orderId":"121823","votes":{"agree":3,"reject":2,"total":5,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Санкт-Петербург"},"isProblemResolved":false,"factors":[{"factorId":0,"value":3,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"118722939":{"entity":"review","id":"118722939","isCpa":false,"recommend":true,"shopId":192089,"userId":13430162,"anonymous":0,"created":1608808136000,"averageGrade":4,"comment":null,"pro":"Цена","contra":"Обработка заказа, оплата и доставка растянулась на 2 недели.","type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":4,"reject":0,"total":4,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":0,"value":3,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"123703212":{"entity":"review","id":"123703212","isCpa":false,"recommend":false,"shopId":192089,"userId":1130000025243381,"anonymous":0,"created":1615927253000,"averageGrade":1,"comment":null,"pro":"Нет ","contra":"Доставка товара длилась почти месяц! Доставленный товар не соответствовал первоначальному (пришлось согласиться на замену шампуня на меньший по объёму и, соотвественно, более дорогой).\n\nСначала сказали, что товар пострадал при транспортировке и доставка задержится на неделю. Через неделю менеджеры ещё раз позвонили, как будто предыдущего разговора не было (товар не доставили во второй раз), ещё через неделю сообщили, что шампуня заказанного размера просто нет и единственный возможный вариант - это согласиться на замену одной из позиций (ради которой и делался заказ) на аналогичную меньшего объёма (вот только стоимость миллилитра в пересчёте на первоначальный объём стала дороже в два раза).\n\nИз плюсов: после переговоров обещали сделать скидку 5% на заменённый товар, обещали подарок положить, но забыли(или забили). Хотя 5% скидка не компенсирует разницу в удельной стоимости изначальной продукции, не говоря уже о задержке доставки на 3 недели.\n\nОсталось дождаться части возврата денежных средств, на который уйдёт до 30 дней (если верить письму от продавца). \n\nУдачи, надеюсь Вы исправитесь, но я тут больше ничего заказывать не буду.\n\nP.S первоначально заказанный шампунь можно заказать на сайте, информации об его отсутствии там не появилась, так что возможно это все отработанная схема по продаже значительно более маржинального маленького шампуня, ведь неизвестно, сколько ещё людей попало в ту же ситуацию, что и я.","type":0,"delivery":1,"deliveredBy":null,"orderId":null,"votes":{"agree":3,"reject":1,"total":4,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":3,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":4,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"124603398":{"entity":"review","id":"124603398","isCpa":false,"recommend":true,"shopId":192089,"anonymous":1,"created":1617033065000,"averageGrade":5,"comment":"Заказывала уже несколько раз с доставкой курьером и самовывоз, осталась очень довольна. ","pro":"Очень приятные цены (если скидки - то чуть ли не самые низкие на рынке), качество упаковки, оплата только после комплектации заказа, адекватные цены на доставку, большой ассортимент (особенно радуют литровые бутыли), в целом не плохой сайт","contra":"Доставка и сборка занимают от 2-3 дней, так что \"очень срочно\" не получится; нет бесплатной доставки, даже если сумма заказа большая; хоть ассортимент и внушительный, новинки не всегда поступают быстро. Но это всё незначительно по сравнению с плюсами.","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":1,"reject":0,"total":1,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Сертолово"},"isProblemResolved":false,"factors":[{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":5,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"125506685":{"entity":"review","id":"125506685","isCpa":false,"recommend":true,"shopId":192089,"userId":1130000049113092,"anonymous":0,"created":1618119011000,"averageGrade":5,"comment":null,"pro":"Цены самые недорогие по Москве (по крайней мере на мой продукт). 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