Рюкзак для внучки, который понравился, в наличии по факту оказался только в этом магазине. Заказала в выходные, доставка вечером во вторник. Первоклашка в восторге, три дня с ним на прогулку ходила)Цена, скорость обработки заказа, удобное время доставки, оплата курьеру картой
Торговля подделками, не возвращают деньги за бракованный товар
Комментарий:
Год назад я купила в данной фирме рюкзак, ребёнок начал пользоваться им в сентябре, в связи с пандемией рюкзак использовался нечасто, через 4 месяца раскрошился держатель на молнии, ещё через 2 недели сломался магнитный замок.
Такой же рюкзак был куплен 4 года назад в другом магазине моему племяннику и прослужил ему всю начальную школу.
Я написала письмо магазину, магазин отказался возвращать деньги, сказал, что магазин вообще уже не работает(хотя до сих пор сайт работает и принимает заказы), видимо с насмешкой магазин предложил связаться с официальным брендом, находящимся в Австрии.
К большому удивлению, Австрийская фирма оказалась русскоговорящей и направила меня к «представителю» бренда в России, который в свою очередь зарегистрирован и находится в Белоруссии и занимается продажей стройматериалов.
Для будущих покупателей озвучу бренд, так как у меня большое сомнение, что это вообще реально австрийский бренд, а не Российско-белорусское подпольное производство:
Schneiders .
К большому сожалению, эта цепочка мошенников так и не решила мой вопрос.
Оставшееся время учебного года мой ребёнок ходил с рюкзаком Hama, на нем были все адреса и телефоны реальных официальных представителей бренда в России.
Здравствуйте,
Наш магазин не торгует подделками и весь школьный ассортимент приобретается у официального дистрибьютора в России, Петропен плюс. Они представляют в России бренды Херлиц, МагТаллер и ранее Шнайдерс, сейчас со Шнайдерсом не работают, поставок давно нет. Гарантийного срока на ранцы данной фирмы нет. Мы не являемся производителем и не можем нести ответственность за качество производимого не нами товара.
Здравствуйте,
Наш магазин не торгует подделками и весь школьный ассортимент приобретается у официального дистрибьютора в России, Петропен плюс. Они представляют в России бренды Херлиц, МагТаллер и ранее Шнайдерс, сейчас со Шнайдерсом не работают, поставок давно нет. Гарантийного срока на ранцы данной фирмы нет. Мы не являемся производителем и не можем нести ответственность за качество производимого не нами товара.
Отзвонились о поступлении нужного мне товара и оперативно доставили.
Единственный магазин, где пошли навстречу и гарантировали нужную игрушку из ассортимента
Очень хороший магазин. Заказали школьный рюкзак накануне Нового года. Рюкзак доставляли из Санкт-Петербурга в Москву. При том, что его заказывали со склада, все же успели до праздников. Курьер очень вежливый, доставил вовремя, заранее позвонил.
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