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ЯндексЯндекс
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Отзывы о магазине Somebox.ru

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Сергей Макар
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Качество обслуживание и скорость реагирования
Недостатки:
нет
4 года назад, Москва
Татьяна В.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Очень быстрая обработка заказа - менеджер отзвонилась в течение 15 минут. Грамотно ответила на несколько вопросов, дала дельные рекомендации по комплектующим
Недостатки:
Сложно найти Пункт самовывоза из-за отсутствия вывески на здании и какой-либо схемы и указаний на сайте
4 года назад, Санкт-Петербург
Вячеслав С.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Нет -------- Дополнение от 16.07.19: к явным достоинствам можно отнести работу службы контроля качества. Сегодня позвонили и решили проблему. Вместо оценки "кол" ставлю оценку "хорошо", так как хоть осадочек остался, но проблему решили, репутацией дорожат, молодцы. Руководству рекомендую в отдел продаж (чат сайта) и IT (актуальность сайта) принять на работу таких же хороших специалистов. Проблему лучше предотвращать, чем потом разруливать. Желаю успехов магазину.
Недостатки:
Обман о наличии Обман о цене Обман о возможности купить под заказ Платно даже самовывоз Отвечают в чате на своем сайте очень долго, односложными непонятными фразами -------- Дополнение от 16.07.19: проблема решена.
Комментарий:
Отняли более часа времени, но так и не смог купить. На Я.М. вышел в подборку от них проектор XGIMI H2 по лучшей цене (якобы) . Пошёл на сайт, почитал, вроде все устраивает, решил в чате уточнить нюансы. После вопроса - ответа не дождешься. Только после получаса ожиданий и повторного письма "Есть кто? " - оператор начал кое как отвечать. В итоге написал: "нет" . После уточнения чего "нет" , почему на Яндексе и сайте наличие - удалили из наличия, но оставили возможность заказа на 17.07.19. Меня срок устраивает, опять прошу всё-же продать товар под заказ, на что опять пишет: "нет, заказать нельзя" (хотя на сайте так и висит возможность купить под заказ и 17-го с ул. Мачуги забрать) . Пока пытался вытянуть информацию и продажу, они ценник обновили и подняли уже на 3 т.р. Тогда я уже отстал от них и решил написать этот отзыв, чтобы руководство и клиенты делали выводы о "сервисе". -------- Дополнение от 16.07.19: проблема решена.
4 года назад, Краснодар
Евгений
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Найти сложно. Не пишут что это сдек.
4 года назад
Кот К.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Самая низкая цена. Даже с учетом доставки.
Недостатки:
Девушка менеджер попыталась мне продать еще дополнительные батарейки. Сказала что их нет в комплекте, хотя я попросил проверить заказ. Повторный звонок внес ясность. Батарейки все же есть в комплекте. Название часов в описании не точное. Это все же первая модель весов, а не вторая. Но я это знал, поэтому претензий нет.
4 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Заказывала вентилятор Xiaomi DС Inverter. Все хорошо, приобретением и сервисом довольна.
Недостатки:
Немного запуталась как пройти (табличка маловата), но по телефону объяснили.
Изменить4 года назад, Москва
Лиза Ч.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Отслеживание товара, связь с менеджерами, качественный товар, скидки и демократичные цены.
Недостатки:
Предложили докупить батарейки, хотя они есть в комплектации товара, сложно найти пункт самовывоза, т.к. нет вывески.
Комментарий:
Советую заказывать курьера, в целом впечатления хорошие.
5 лет назад, Лобня
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Низкая цена на момент заказа на робот - пылесос Xiaomi Mi Roborock Sweep One S50 Global S502-00 с учётом скидки по акции.
Недостатки:
Обещали доставить в 3-4 дня, доставили через 7 дней.
Изменить5 лет назад, Екатеринбург
Егор Подлесный
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Была сравнительно низкая цена на наушники, которые я брал
Недостатки:
Неудобный пункт самовывоза: десять минут искал вход
Комментарий:
Пункт самовывоза находится в большом здании, найти его сложно. Можно было бы хотя бы в SMS присылать описание, как найти вход, а ещё лучше повесить пару указателей снаружи.
5 лет назад, Москва
Анатолий Г.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Всё классно заказ быстро оформили
Недостатки:
Нет
Комментарий:
Доставка до Пермского края 18 суток это не очень быстро
5 лет назад, Пермь
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