Заказал два товара. Заказ подтвердили - всё есть в наличии. Потом звонят - одного товара нет. Заменил на другой. Два дня проверял статус заказа на сайте - ожидает доставки. На третий день позвонил - сказали, что вечером отправят. И так три дня подряд. В результате заказ отменил. Те же товары заказал в другом магазине. Товары уже пришли. Ужасный сервис на somebox. Сейчас хотел посмотреть номер заказа в личном кабинете - в истории заказов пусто. Вот такой магазин - никому не пожелаю.
Константин, добрый день! Нам очень жаль что Вы так низко оценили работу магазина. В связи с высокой нагрузкой на менеджеров магазина и большим количеством заказа, если адрес клиента указан не верно, то заказ подлежит отмене. Просим Вас переоформить заказ с корректным адресом для осуществления доставки. С уважением Somebox.ru
Константин, добрый день! Нам очень жаль что Вы так низко оценили работу магазина. В связи с высокой нагрузкой на менеджеров магазина и большим количеством заказа, если адрес клиента указан не верно, то заказ подлежит отмене. Просим Вас переоформить заказ с корректным адресом для осуществления доставки. С уважением Somebox.ru
Низкие цены. Но попадается брак. Заказал крышку аккумуляторного отсека на Хубсан H501S, он у меня разбился. Пока купил корпус и начал его собирать, прошло время. Когда поставил крышку то понял , что защёлка сломана. Магазин говорит, что гарантия кончилась.
Проверяйте внимательно на пункте выдаче, могут прислать БРАК!
Добрый день! Вы обратились в магазин о трещине в крышке батарейного отсека спустя 20 дней с момента приобретения товара. Обращаем Ваше внимание, что при получении товаров с доставкой, которую осуществляет транспортная компания или курьер, тщательно осматривайте упаковку, внешний вид и комплектацию. При нарушении упаковки или целостного состояния товара, неполного комплекта - претензии предъявляются транспортной компании на пункте выдачи или курьеру. После приема товара от транспортной компании претензии по его внешнему виду, комплектации, механических повреждений - не принимаются. А за 20 дней поломка детали могла произойти не по вине магазина. Благодарим Вас за понимание!
С уважением, Somebox.ru
Добрый день! Вы обратились в магазин о трещине в крышке батарейного отсека спустя 20 дней с момента приобретения товара. Обращаем Ваше внимание, что при получении товаров с доставкой, которую осуществляет транспортная компания или курьер, тщательно осматривайте упаковку, внешний вид и комплектацию. При нарушении упаковки или целостного состояния товара, неполного комплекта - претензии предъявляются транспортной компании на пункте выдачи или курьеру. После приема товара от транспортной компании претензии по его внешнему виду, комплектации, механических повреждений - не принимаются. А за 20 дней поломка детали могла произойти не по вине магазина. Благодарим Вас за понимание!
С уважением, Somebox.ru
Хороший магазин, большой выбор, заказывала рацию, оформили заказ быстро, курьер привёз домой,заранее позвонил. Пока все нравится ,потом после использования рации дополню отзыв.
Заказывал антенну для радиостанции. Вместо указанной на сайте привезли левую без маркировки, абсолютно не похожую на оригинал и фото товара на сайте. Ни один телефон указанный на сайте в течении дня не отвечает.
Уважаемый клиент. Курьер доставил Вам антенну, которую вы заказывали. Производитель вправе в одностороннем порядке изменять цвет упаковки. Когда с Вами связался сотрудник контроля качества, Вы подтвердили, что антенна работает и подходит к рации. Каких-либо аргументов, что это не та антенна, Вы не предоставили. Если она Вас не устраивает, то Вам так же сделано предложение для оперативного решения ситуации и возврате денежных средств. Ожидаем Вашего решения. С уважением Somebox.ru
Уважаемый клиент. Курьер доставил Вам антенну, которую вы заказывали. Производитель вправе в одностороннем порядке изменять цвет упаковки. Когда с Вами связался сотрудник контроля качества, Вы подтвердили, что антенна работает и подходит к рации. Каких-либо аргументов, что это не та антенна, Вы не предоставили. Если она Вас не устраивает, то Вам так же сделано предложение для оперативного решения ситуации и возврате денежных средств. Ожидаем Вашего решения. С уважением Somebox.ru
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