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ЯндексЯндекс
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Отзывы о магазине СОН

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Vindetta
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
их нет
Недостатки:
оплата была произведена. по итогу звонит магазин и сообщает что данного товара нет в наличии. а он есть просто цена увеличилась. тем самым нарушая все законы отказывает клиенту. для покупателей прежде чем покупать в этом недомагазинчике,подкрепитесь хорошими знаниями законов,а лучше юриста отличного чтоб еще и в плюсе остаться.
Комментарий:
не рекомендую от слова соовсем
2 года назад, Москва
Комментарий 150712108
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Хотели бы дополнительно изучить ситуацию, с которой Вам пришлось столкнуться. Пожалуйста, уточните номер Вашего заказа или свяжитесь с нами по телефону +7(495)545-47-33? Так мы быстрее сможем решить вашу проблему и исправить ситуацию. Администрация магазина СОН.ру
Добрый день! Хотели бы дополнительно изучить ситуацию, с которой Вам пришлось столкнуться. Пожалуйста, уточните номер Вашего заказа или свяжитесь с нами по телефону +7(495)545-47-33? Так мы быстрее сможем решить вашу проблему и исправить ситуацию. Администрация магазина СОН.ру
Наталья Медведева
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Курьер приехал не в то время • Заказ доставили не в тот день • Не предупредили о переносе даты
Комментарий:
Доставка оказалась платная, 630 руб. и привезли через сутки со скандалом. У них проблемы какие-то, поэтому доставку оплачивали мы , хотя она бесплатная. Не рекомендую этот сервис, а поставщика вообще можно заблокировать.
2 года назад
Комментарий 150712112
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Хотели бы дополнительно изучить ситуацию, с которой Вам пришлось столкнуться. Пожалуйста, уточните номер Вашего заказа или свяжитесь с нами по телефону +7(495)545-47-33? Так мы быстрее сможем решить вашу проблему и исправить ситуацию. Администрация магазина СОН.ру
Добрый день! Хотели бы дополнительно изучить ситуацию, с которой Вам пришлось столкнуться. Пожалуйста, уточните номер Вашего заказа или свяжитесь с нами по телефону +7(495)545-47-33? Так мы быстрее сможем решить вашу проблему и исправить ситуацию. Администрация магазина СОН.ру
Эльвира Анисимова
1
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
Отвратительный магазин. Достоинства отсутствуют.
Недостатки:
Операторы в интернет магазине хамоватые, не выполняют договоренностей. Просила старшего консультанта перезвонить, звонка так и не дождалась. Товар был заказан 20 декабря 2021 года. 5-ого января 2022 года я так и не получила матрас. Каждый день меня "кормили завтраками". Переносили доставку 5 раз!!!!
Комментарий:
Никому не рекомендую заказывать в этом месте!!!
2 года назад, Тула
Комментарий 150189253
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Эльвира! Хотели бы дополнительно изучить вашу проблему. Пожалуйста, не могли бы уточнить номер Вашего заказа или позвонить по телефону +7(495)545-47-33? Так мы быстрее сможем решить вашу проблему и исправить ситуацию. Администрация магазина СОН.ру
Добрый день, Эльвира! Хотели бы дополнительно изучить вашу проблему. Пожалуйста, не могли бы уточнить номер Вашего заказа или позвонить по телефону +7(495)545-47-33? Так мы быстрее сможем решить вашу проблему и исправить ситуацию. Администрация магазина СОН.ру
Лев З.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
К матрасу вопросов нет, всё отлично. За эксплуатацию в срок меньше недели проблем не выявлено, говорить о перспективах - бессмысленно. Однако доставка была ужасной. Срок постоянно сдвигали, в итоге на третий или четвертый раз получил свой долгожданный матрас в ~23:30
2 года назад
Александр Губанов
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ не подняли на этаж • Заказ доставили не в тот день
Комментарий:
Заказывал специально с доставкой в тот же день, не доставили хоть и уверяли что доставят.
2 года назад
Комментарий 150189250
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Александр! Хотели бы дополнительно изучить вашу проблему. Пожалуйста, не могли бы уточнить номер Вашего заказа или позвонить по телефону +7(495)545-47-33? Так мы быстрее сможем решить вашу проблему и исправить ситуацию. Администрация магазина СОН.ру
Добрый день, Александр! Хотели бы дополнительно изучить вашу проблему. Пожалуйста, не могли бы уточнить номер Вашего заказа или позвонить по телефону +7(495)545-47-33? Так мы быстрее сможем решить вашу проблему и исправить ситуацию. Администрация магазина СОН.ру
Кирилл Кирилл
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Оперативная доставка в день заказа, огромный выбор размеров.
Недостатки:
Не профессиональная консультация по поводу характеристик матрасов. Скорее всего сами не в курсе жесткости и ориентируются на то что написал производитель. Выбрал модель матраса, сделал заказ 48716, позвонила консультант, сказала что выбор неверный и нужно брать другую модель. В итоге привезли рекомендованный матрас с написанной жесткостью ниже средней, то есть он должен быть упруго-мягким, а по факту при моем весе 120 кг он подо мной не проминается вообще)))), лежишь как на досках покрытых одеялом.
2 года назад, Москва
Комментарий 105955750
Официальный представитель магазина
Ответ официального представителя магазина
Спасибо Вам за отзыв и оценку нашей работы! Администрация магазина СОН.ру
Спасибо Вам за отзыв и оценку нашей работы! Администрация магазина СОН.ру
Наталья Снаговская
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Плюсов не нашла. Дозвониться трудно , ожидание до 7 минут . Хамоватые мужчины отвечают, не способные решить никакие рабочие моменты . Заказы оформляют с ошибками . Про возврат денег - забывают. Доставка , которая заявлена от 10 до 19 , не приехала даже в 21. Пришлось ехать на встречу самим , Водитель заблудился. Учитывая , что товар не уникальный , рекомендую обращаться в любой другой интернет магазин .
Комментарий:
Испорченное настроение и потраченное зря время
2 года назад, Москва
Комментарий 105955748
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Для оперативного решения вопроса: укажите свой номер заказа, что бы мы могли проверить и исправить ситуацию! С уважением, команда СОН.ру
Добрый день! Для оперативного решения вопроса: укажите свой номер заказа, что бы мы могли проверить и исправить ситуацию! С уважением, команда СОН.ру
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего
Недостатки:
Доставку постоянно переносят. Ты сидишь их ждёшь целый день, а они вечером звонят и говорят, доставка завтра... такое ощущение что работают только они. А ты дома сидишь.
Комментарий:
Матрас Evita Line Plus 160х210,
Изменить2 года назад, Москва
Комментарий 105663819
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Для оперативного решения вопроса: укажите свой номер заказа, что бы мы могли проверить и исправить ситуацию! С уважением, команда Мистер Слип
Добрый день! Для оперативного решения вопроса: укажите свой номер заказа, что бы мы могли проверить и исправить ситуацию! С уважением, команда Мистер Слип
Ирина К.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Недостатки:
привезли бракованный матрас отвратительного качества, но быстро заменили .
2 года назад, Москва
Комментарий 105635984
Официальный представитель магазина
Ответ официального представителя магазина
Спасибо Вам за отзыв и оценку нашей работы! Извиняемся за доставленные неудобства. Администрация магазина СОН.ру
Спасибо Вам за отзыв и оценку нашей работы! Извиняемся за доставленные неудобства. Администрация магазина СОН.ру
Званцугова Галина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Достоинства:
Спасибо, что обменяли матрас- топер.
Недостатки:
Хотелось бы ещё получить возврат денег по отправленному мной заявлению. Уже месяц прошёл.
2 года назад, Мытищи
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