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Отзывы о магазине Spinningline

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Отзывы

Сортировать:

по дате по оценке по полезности

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Алексей Д.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: самовывоз

Достоинства:: Иногда можно попасть на неплохие скидки.

Недостатки:: Получаю товар в этом интернет магазине не один раз. НИ РАЗУ не выдержали обещенных сроков поставки. Всегда с задержкой. Поэтому, если вы планируете получить что то к определенному дню , добавляйте несколько дней к срокам поставки.

Комментарий:: Покупаю периодически. Сроки поставки по прежнему не выдерживаются. Товар не всегда бывает в наличии. Хорошо ,что возвращают деньги обратно на карту без задержек.

Год назад, Нижний Новгород

Марина Лычковская

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Достоинства:: деталь для катушки подошла

Недостатки:: Ужасный сайт, папа не смог заказать товар, я тоже не с первого раза. Мне прилетело только письмо - ваш заказ обрабатывается и тишина. Чтобы оплатить заказ, надо постараться. я узнала, что заказ можно и нужно оплатить в Личном кабинете только когда позвонила в службу поддержки. неудобный сайт, надо упрощать. при этом размеров деталей, моделей, к которым подходят детали на сайте найти сложно.

Год назад, Кратово

Комментарий 152371852

Spinningline

Год назад

Здравствуйте. Сожалеем, что поиск нужного товара и оформление заказа на нашем сайте вызвали затруднение. Интерфейс обычный, как и у большинства интернет магазинов.

Имя скрыто

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Достоинства:: Ассортимент

Недостатки:: В итоге при покупке приманок обещанные 15% не дали...

Комментарий:: Покупаю в магазине много лет, совпало что была акция на приманки, самостоятельно применить не получилось, и я обратился к консультанту в магазин, но у него видимо проблема с математикой... или у меня, при заказе 1674 р сделали скидку 130 р.

ИзменитьГод назад, Москва

Комментарий 151625989

Spinningline

Год назад

Добрый день. Напишите подробнее, о каких 15% идёт речь? Предполагаем, что вы имеете в виду 5000 баллов, которые начисляли на покупку приманок. Баллы вы списываете самостоятельно при оформлении заказа. Если не получается это сделать, можно обратиться к консультантам по телефону или в чате на сайте.

Комментарий 151841993

Spinningline

Год назад

Посмотрели ваш заказ. Всё верно. По желанию владельцев бренда Kosadaka, их товары не принимают участие в акциях с баллами. О чём мы сообщаем в условиях акции на сайте. Поэтому баллы прошли только на блёсны Lucky John.

Артем Е.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: доставка

Достоинства:: Хорошая цена с учетом накопленных бонусов

Недостатки:: Работа сотрудников на троечку.ждал квивертип почти месяц,при этом никто не связывается в почту уведомлений не приходит, сначала со слов пришел бракованный товар,после,почему то почти в два раза дольше ждали замену.при этом звонить и писать приходилось самому.в след раз подумаю прежде чем обращаться в этот магаз,200-300 рублей в цене не стоят месяц ожидания.при этом реклама в почту приходит исправно и сильно чаще чем уведомления о ходе заказа)

Год назад, Балашиха

Комментарий 151272896

Spinningline

Год назад

Артём, приносим свои извинения за доставленные неудобства! Т.к. товар с удаленного склада, сроки зачастую увеличиваются. Особенно когда перезаказываем бракованную позицию.

СТАНИСЛАВ Б.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: доставка

Недостатки:: Цвет мормышек гвозде-шариков не соответствует заявленному, зеленый-не зелёный, желтый-не жёлтый, каталогу этот цвет не соответствует! А жаль!!!

2 года назад, Москва

Андрей В.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: самовывоз

Достоинства:: Оперативная работа, быстро собрали заказ и отправили.

Недостатки:: Балансиры пришли в полиэтиленовых пакетиках подписаны какой где, а не в фирменной упаковке LJ. Заявленный вес не соответствует, гуляет от -1 до +2 грамм. Делаем вывод подделка. Но это моё личное суждение от полученного товара. На воде еще не пробовал.

Комментарий:: Хотелось бы, что б конкретно писали информацию про товар.

2 года назад, Москва

Григорий М.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: доставка

Достоинства:: Широкий ассортимент.

Недостатки:: Отвратительная работа магазина последнее время. Заказ оформил 30 октября получил 15 декабря до Ростовской обл. ,Карл!Это 45 дней от момента оплаты. Плюс забыли положить одну позицию , в итоге ещё 7 дней на решение этого вопроса плюс доставка ещё дней 10, в общем после новогодних каникул надеюсь дойдет. Больше, таких дел со сроком доставки покупки и постоянным обращением в отдел продаж не хочу иметь. Да, ещё оплаченные заранее деньги вы вернуть не сможете, сможете только получить компенсацией баллы интернет магазина на покупку товара в нем же. В общем, покупать баллы вместо товара я там не собираюсь.

Комментарий:: Стало хуже, чем было.

2 года назад, Мечетинская

Комментарий 150092110

Spinningline

2 года назад

Григорий, здравствуйте! Уточните, пожалуйста, ваши данные для обратной связи и номер или дату заказа. Будем разбираться.

Валерий Гаврилов

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: доставка

Недостатки:: Заказал 2 октября получил 26. Очень долго готовили заказ. Фидерная вершинка максимус 90г. Сломалась на первом забросе. Просто хрупкая

Комментарий:: Стеклопластиковые вершинки 60г.нормальные

2 года назад, Омск

Комментарий 105833312

Spinningline

2 года назад

Валерий, здравствуйте. Ваш заказ был с удаленного склада. Вот здесь: https://spinningline.ru/information.php?pages_id=229 прописаны все условия такого заказа и сроки доставки, о которых мы честно предупреждаем. Товару с удаленного склада нужно прийти. Да, к сожалению это занимает дополнительное время.

Вадим Камышев

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: самовывоз

Достоинства:: Товар пришёл быстро, единственный недостаток, долго формировали заказ, упаковано отличная, товары на высоте

Недостатки:: Долго формировали заказ

2 года назад, Екатеринбург

Комментарий 105700349

Spinningline

2 года назад

Вадим, здравствуйте. Если товар был со склада поставщика, то иногда сроки формирования заказа увеличиваются, потому что ждем подтверждение наличия. Благодарим за понимание и надеемся на дальнейшее сотрудничество.

Maks Romanov

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: доставка

Достоинства:: Сайт

Недостатки:: Клиентский сервис не дорабатывает

Комментарий:: Оплатил товар 19 числа, планируемая дата отгрузки в службу доставки назначена 25. Сегодня 27, пишу сотрудникам магазина, и мне сообщают, что отгрузка задержится на несколько дней. Я так понимаю, что если бы я не написал, то и не узнал бы об этом. Могли бы предупредить

2 года назад, Санкт-Петербург

Комментарий 105479512

Spinningline

2 года назад

Здравствуйте, Максим! Действительно, удилище, которое ехало для вас под заказ, несколько задержалось. На текущий момент посылка уже отправлена к вам. Приносим извинения за доставленные неудобства!

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