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ЯндексЯндекс
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Отзывы о магазине Спортмастер

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Недостатки:
Магазин без гарантии. Если планируете покупку, учтите что гарантии не будет, отказывают по причине которая случайно выпадает на колесе отказов.
Изменить9 месяцев назад, Нижний Тагил
Комментарий 165844313
Официальный представитель магазина
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Дмитрий Тарасов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: покупка в магазине
Достоинства:
хороший был магазин
Недостатки:
Разводят покупателей, у меня было 1600 балов. Хотел потратить , а оказалось, что 1000 балов это на покупку вещей для детей перед школой, 500 балов на онлайн заказ и только 100 балов могу потратить в магазине на вещи. Сразу появилось ощущение что обманули , остался не приятный осадок . Хороший был магазин.
9 месяцев назад, Курск
Комментарий 165844317
Официальный представитель магазина
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Инкогнито 0886
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
-
Недостатки:
На кассе не убирают магниты!!! Кто по вашему должен это делать.
Комментарий:
Купил 6 пар трусов, 2 пары пробили и сняли магнит, а остальные забыли. Как пришел домой заметил. И как теперь это убирать?!
9 месяцев назад, Москва
Комментарий 165844322
Официальный представитель магазина
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего
Недостатки:
У брата был день рождения и товар должен был прийти день в день. Товар не привезли и не предупредили. Сказали просто, что не смогли без всяких объяснений. Настроение испорчено, я без подарка и все благодаря доставке спортмастера. Никому не советую заказывать тут что-то-только настроение себе испортите
Комментарий:
Отвратительные впечатления
Изменить9 месяцев назад, Санкт-Петербург
Комментарий 165844324
Официальный представитель магазина
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Андрей  Т.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего!
Недостатки:
Отдел доставки, работа с покупателем, нежелание решать проблему, возникшую по вине продавца, отсутствие сервисов для решения проблемы.
Комментарий:
Оформил заказ на доставку. Оплатил. Зная, что Радужных улиц в Москве две, указал ближайшее метро. Однако отдел доставки это не смутило, и они отправили наёмного курьера на другой конец Москвы. Ехать на указанный при заказе адрес курьер отказался, т.к. ему пришлось бы делать это бесплатно. В итоге заказ я так и не получил. Деньги назад мне так же не перевели. А в приложении статус заказа "Доставлен". Оформил 23.08. За двое суток я позвонил на горячую линию раз 5-6. Мне обещали решить ситуацию, т.е. либо доставить, либо вернуть деньги. И конечно же перезвонить и держать в курсе. В итоге не перезвонили и не решили. Абсолютный игнор.
9 месяцев назад, Москва
Бартенев А.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Заказывал кроссовки размера 44,5, фактически получил 46 размера. Кроссовки мужские Salomon Alphacross 3 Артикул: L41599300S03-.-11.0 Черный/белый 44.5
9 месяцев назад, Екатеринбург
Светлана Морозова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Я не получила свой оплаченный Заказ № 2705823-916151 от 21.08 до настоящего времени - 24.08.2023 (время - 14-00). Товар и доставка оплачены мною в размере 100% при заказе 21.08.2023
Недостатки:
операторы ежедневно мне рассказывают по телефону, что не нашелся курьер на мою доставку.....это что за объяснение нарушения всех мыслимых сроков??
Комментарий:
я крайне разочарована в менеджменте компании: вместо решения проблемы мне и каждый день просрочки предлагают подъехать на Ленинский проспект самостоятельно и получить товар! Это является показателем крайне низкого уровня эффективности работы с клиентом
9 месяцев назад, Санкт-Петербург
Elena Andreevna
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Полмесяца ждали доставку массажного ролика , 2 раза переносили доставку то на 5, то на 7 дней, пришлось отменить заказ
9 месяцев назад, Астрахань
Максим К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Недостатки:
16.08.23 сделал заказ с курьерской доставкой на 21.08.23, время доставки с 9 до 18 часов. 21.08 в 18.30 звоню в магазин, далее в курьерскую компанию и выясняю, что мой заказ придет только 23.08.23. Заказ нужен был именно сегодня, но не завтра или послезавтра. Если есть проблемы с доставкой - позвоните, сообщите заранее, будем искать какой-то выход. Почему клиент должен сам искать свой заказ уже по истечению всех оговоренных сроков? В итоге заказ не получил, из-за всех этих выяснений опоздал и еду на праздник без подарков! Спасибо! Я понимаю, что бывают проблемы, но об этом надо предупреждать и чем раньше-тем лучше! Давно являюсь клиентом Спортмастера и в основном только приятные впечатления, курьерской доставкой воспользовался впервые. Надеюсь мой отзыв не останется без внимания и руководство примет меры. Заказ №2705723-933059
9 месяцев назад, Москва
Пользователь удален
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет размеров! Сотрудники не знают свой товар. В магазине бардак
Недостатки:
Все!!!!!!! Сотрудники полностью не знают свой ассортимент, не знают размеры своего товара. Ни чего найти не могут
Комментарий:
Магазин сновнился
10 месяцев назад, Барнаул
Комментарий 165844415
Официальный представитель магазина
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
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