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ЯндексЯндекс
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Отзывы о магазине Спортмастер

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Недостатки:
Магазин без гарантии. Если планируете покупку, учтите что гарантии не будет, отказывают по причине которая случайно выпадает на колесе отказов.
Изменить8 месяцев назад, Нижний Тагил
Комментарий 165844313
Спортмастер
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Инкогнито 0886
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
-
Недостатки:
На кассе не убирают магниты!!! Кто по вашему должен это делать.
Комментарий:
Купил 6 пар трусов, 2 пары пробили и сняли магнит, а остальные забыли. Как пришел домой заметил. И как теперь это убирать?!
8 месяцев назад, Москва
Комментарий 165844322
Спортмастер
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего
Недостатки:
У брата был день рождения и товар должен был прийти день в день. Товар не привезли и не предупредили. Сказали просто, что не смогли без всяких объяснений. Настроение испорчено, я без подарка и все благодаря доставке спортмастера. Никому не советую заказывать тут что-то-только настроение себе испортите
Комментарий:
Отвратительные впечатления
Изменить8 месяцев назад, Санкт-Петербург
Комментарий 165844324
Спортмастер
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Андрей  Т.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего!
Недостатки:
Отдел доставки, работа с покупателем, нежелание решать проблему, возникшую по вине продавца, отсутствие сервисов для решения проблемы.
Комментарий:
Оформил заказ на доставку. Оплатил. Зная, что Радужных улиц в Москве две, указал ближайшее метро. Однако отдел доставки это не смутило, и они отправили наёмного курьера на другой конец Москвы. Ехать на указанный при заказе адрес курьер отказался, т.к. ему пришлось бы делать это бесплатно. В итоге заказ я так и не получил. Деньги назад мне так же не перевели. А в приложении статус заказа "Доставлен". Оформил 23.08. За двое суток я позвонил на горячую линию раз 5-6. Мне обещали решить ситуацию, т.е. либо доставить, либо вернуть деньги. И конечно же перезвонить и держать в курсе. В итоге не перезвонили и не решили. Абсолютный игнор.
8 месяцев назад, Москва
Бартенев А.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Заказывал кроссовки размера 44,5, фактически получил 46 размера. Кроссовки мужские Salomon Alphacross 3 Артикул: L41599300S03-.-11.0 Черный/белый 44.5
8 месяцев назад, Екатеринбург
Светлана Морозова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Я не получила свой оплаченный Заказ № 2705823-916151 от 21.08 до настоящего времени - 24.08.2023 (время - 14-00). Товар и доставка оплачены мною в размере 100% при заказе 21.08.2023
Недостатки:
операторы ежедневно мне рассказывают по телефону, что не нашелся курьер на мою доставку.....это что за объяснение нарушения всех мыслимых сроков??
Комментарий:
я крайне разочарована в менеджменте компании: вместо решения проблемы мне и каждый день просрочки предлагают подъехать на Ленинский проспект самостоятельно и получить товар! Это является показателем крайне низкого уровня эффективности работы с клиентом
8 месяцев назад, Санкт-Петербург
Elena Andreevna
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Полмесяца ждали доставку массажного ролика , 2 раза переносили доставку то на 5, то на 7 дней, пришлось отменить заказ
9 месяцев назад, Астрахань
Пользователь удален
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет размеров! Сотрудники не знают свой товар. В магазине бардак
Недостатки:
Все!!!!!!! Сотрудники полностью не знают свой ассортимент, не знают размеры своего товара. Ни чего найти не могут
Комментарий:
Магазин сновнился
9 месяцев назад, Барнаул
Комментарий 165844415
Спортмастер
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Приносим извинения за доставленные неудобства. Укажите, пожалуйста, Ваши контактные данные или номер клубной карты на адрес yandexmarket@sportmaster.ru для регистрации обращения.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
являюсь постоянным покупателем спортмастера. Достоинства Бонусная программа. Бесплатная доставка. Ассортимент.
Недостатки:
к сожалению есть серьезные недостатки обслуживания не адекватными курьерами . Пришлось отказаться от 100% покупки из за курьера доставки. , который приехал на частном автомобиле и решил взять с меня оплату за доставку ( Если, что у меня доставка бесплатная оформлена) Курьер доставил мне все мои заказанные вещи полностью без упаковок , обувь без коробок. все вещи держал в своих руках комком. Со словами , что отдаст мне пакеты и коробки, если я куплю вещи. У меня нет слов , Какое право имеет курьер вскрывать чужие заказы , я не знаю как он их доставлял ? какими руками брал?, ПОсле чего я должна их мерять на тело? Заклееные пакеты Может вскрыть и проверить покупатель при курьере. но Никак не курьер , Да Еще и доставать их изх пакетов И трясти в своих руках!
Изменить9 месяцев назад, Всеволожск
Комментарий 105819581
Спортмастер
Ответ официального представителя магазина
Приносим извинения за доставленные неудобства. Дополните, пожалуйста, отзыв номером заказа. С уважением, Команда Спортмастер! 8 (800) 777-777-1 (Звонок по России бесплатный) yandexmarket@sportmaster.ru
Приносим извинения за доставленные неудобства. Дополните, пожалуйста, отзыв номером заказа. С уважением, Команда Спортмастер! 8 (800) 777-777-1 (Звонок по России бесплатный) yandexmarket@sportmaster.ru
Андрей Н.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Сервис кошмарен. 1. Заказ не доставили вовремя. 2. Затем почему то отменили заказ. 3. После этого оставили сами, без нас, новый заказ - некорректно (неверно указали размер кроссовок). 4. При доставке на следующий день, после множества обращений в сервисную службу, не оповестили заранее. Нас не было дома. Пришлось уговаривать курьера подождать. А самим срочно мчаться домой. 5. Нам пришлось самим съездить в магазин и поменять кроссовки.
Комментарий:
Доставка - для Спортмастера, видимо задача непосильная.
9 месяцев назад, Чебоксары
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