• Заказ подняли на этаж
• Курьер был вежлив
• Товары надёжно упакованы
• Была возможность проверить товар
Комментарий:
Заказ делал 09.12, дата доставки отображалась как 10.12. При подтверждении менеджер предложил доставку день-в-день, на что я и согласился. Водитель-курьер задержался, связаться с ним у менеджера долго не получалось - за это скинул балл. Больше никаких нареканий. Заехал, разгрузился, поднял на этаж без какого-либо нашего участия - все ок. В целом, все нормально.
Здравствуйте! Мы благодарим Вас за выбор нашего товара, но, к сожалению, доставка товаров от нас не зависит и перед Новым Годом была большая загруженность, приносим свои извинения за доставленные неудобства, и надеемся Вас увидеть в числе наших постоянных покупателей! С уважением, команда StrongPeople
Здравствуйте! Мы благодарим Вас за выбор нашего товара, но, к сожалению, доставка товаров от нас не зависит и перед Новым Годом была большая загруженность, приносим свои извинения за доставленные неудобства, и надеемся Вас увидеть в числе наших постоянных покупателей! С уважением, команда StrongPeople
К товару притензий нет, за свои деньги, но есть вопрос к доставке - как на такие заказы отправляют одного человека?
Коробка такая, что не обхватить руками, вес 68 кг. и это всё ему одному надо затащить, слава богу на третий этаж! Хорошо что каробка запакованна хорошо,иначе вместо стола пришли бы дрова!
Заказала эллиптический тренажер из Москвы в Омск. Первый потерялся по дороге.
Созвонилась с менеджером Анной. Она предложила этот же тренажер из Челябинска, который благополучно прибыл в Омск.
Недостатки:
Тренажер прибыл без инструкции и гарантийного талона.
Комментарий:
Написала письмо менеджеру Анне по поводу отсутствия Инструкции по сборке и гарантийного талона. В течении часа мне прислали недостающие: Инструкцию и Талон.
Здравствуйте! Спасибо Вам за понимание. Представитель из Челябинска к сожалению забыл вложить инструкцию и гарантию в тренажер. А первая наша отправка из Москвы до сих пор не найдена транспортной компанией, вторую неделю ищут.
Здравствуйте! Спасибо Вам за понимание. Представитель из Челябинска к сожалению забыл вложить инструкцию и гарантию в тренажер. А первая наша отправка из Москвы до сих пор не найдена транспортной компанией, вторую неделю ищут.
Заказ делал без авторизации, через пол часа позвонил менеджер и все вопросы по доставке и оплате были решены. Через 3 дня забрал заказ со склада транспортной компании, с учетом того что склад в воскресенье не работал. Транспортная компания ПЭК.
Недостатки:
Описание товара как и на других интернет площадках, выпячивают достоинства умалчивая о недостатках... Но это уже забота покупателя!
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