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ЯндексЯндекс
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Отзывы о магазине Technoluxe

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Екатерина Григорьева
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Цена товара , Обещания быстрой доставки .
Недостатки:
Заказал холодильники , Цена по рынку . Что и привлекло . Менеджер отзвонился в течение 5-10 минут . Сказала что доставка будет на следующий день , Благо было это воскресенье , планов нет я дома . Смеркалось , новостей от доставки нет . Попытался дозвониться сам . Не але . В итоге в ПН. звонит курьер , мол у Вас доставка холодильника все согласовано , хорошо что был рядом с домом , ну раз так привозите . Пересмотрел СМСки , и да было оповещение которое пришло в пн примерно в десять , , Доставим в ПН с 9.00 до 19.00 ждите . Это первый минус . Второй , это навязчиво предлагают антивибрационные подставки по цене , как потом я уже выяснил выше рынка в 3 раза . Мол без них холодильнику не комфортно будет .
Комментарий:
Грузчики адекватные люди , при общение вежливы . Подняли ( за доп плату ) , распаковали , Занесли , дали время на осмотр , без особых мычаний , типо , у нас времени нет , чего его смотреть и т.п
3 года назад, Москва
Комментарий 104499084
Technoluxe
Ответ официального представителя магазина
Добрый день. Не можем найти Вас. указанный вами номер заказа не наш. Просим посмотреть в смс и прислать нам номер заказа. что бы мы могли разобраться в ситуации. Спасибо!
Добрый день. Не можем найти Вас. указанный вами номер заказа не наш. Просим посмотреть в смс и прислать нам номер заказа. что бы мы могли разобраться в ситуации. Спасибо!
наталья фомина
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
ПРИЕМЛИМАЯ ЦЕНА
Недостатки:
хамство менеджера после общения пропало желание что либо у вас заказывать
Комментарий:
отрицательные хотела заказать еще технику но воздержусь есть другие магазины с приятным и квалифицированным персоналом
3 года назад, Москва
Комментарий 104081051
Technoluxe
Ответ официального представителя магазина
Добрый день, Наталья! Спасибо за отзыв. Мы прослушали разговор и сделали выводы, менеджер будет наказан Надеюсь это недоразумение не омрачит положительные эмоции от приобретения новой стиральной машины.! С уважением, Technoluxe.ru
Добрый день, Наталья! Спасибо за отзыв. Мы прослушали разговор и сделали выводы, менеджер будет наказан Надеюсь это недоразумение не омрачит положительные эмоции от приобретения новой стиральной машины.! С уважением, Technoluxe.ru
вера в.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Быстрая доставка
Недостатки:
Не довольны были товаром, написали заявку на возврат на следующий день после покупки! Магазин ничего не ответил!!! Вот и задумайтесь!! По закону покупатель имеет право вернуть товар!! У этого магазина свои законы....
3 года назад, Лыткарино
Комментарий 104155883
Technoluxe
Ответ официального представителя магазина
Добрый день! Спасибо за отзыв! Все претензионные заявки рассматриваются в установленный законом срок. С уважением, Technoluxe.ru
Добрый день! Спасибо за отзыв! Все претензионные заявки рассматриваются в установленный законом срок. С уважением, Technoluxe.ru
Савелий Северный
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Быстро перезвонили
Недостатки:
Не актуальная информация. Из заказанных 4 позиций, в наличии только одна.
3 года назад, Москва
Комментарий 103845054
Technoluxe
Ответ официального представителя магазина
Добрый день! Спасибо за Ваш отзыв! Очень странно, так как у нас весь ассортимент в наличии. Может Вы пришлете номер заказа, чтобы мы могли изучить ситуацию? С уважением, Technoluxe.ru
Добрый день! Спасибо за Ваш отзыв! Очень странно, так как у нас весь ассортимент в наличии. Может Вы пришлете номер заказа, чтобы мы могли изучить ситуацию? С уважением, Technoluxe.ru
Комментарий 103882574
номер и дата заказа: TLX-18986 от 10.10.2020 г.
номер и дата заказа: TLX-18986 от 10.10.2020 г.
Сергей Никитин
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет
Недостатки:
Доставка 200 рублей не правда! По факту оплачивается каждый шаг. В итоге приблизительно у меня доставка вышла 1000
Комментарий:
Не серьезная организация.
3 года назад, Москва
Комментарий 103180307
Technoluxe
Ответ официального представителя магазина
Добрый день! Спасибо за Ваш выбор и отзыв! Сергей, условия доставки прописаны на сайте магазина: https://www.technoluxe.ru/delivery/, будьте внимательнее. Для более подробного ответа, сообщите номер заказа. С уважением, Technoluxe.ru
Добрый день! Спасибо за Ваш выбор и отзыв! Сергей, условия доставки прописаны на сайте магазина: https://www.technoluxe.ru/delivery/, будьте внимательнее. Для более подробного ответа, сообщите номер заказа. С уважением, Technoluxe.ru
Пользователь удален
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
Доставили быстро.
Недостатки:
Купили стиральную машину Индезит, 21.09. 26.09, на 5-й день эксплуатации стиральная машина вышла из строя. Я позвонила в магазин, меня попросили написать письмо на их электронуную почту, что я и сделала. После чего я неоднократно звонила в магазин, но оказывается, в отделе претензий огромная очередь заявок, поэтому неизвестно, когда дойдут до моей. Уже не знаю, куда обращаться, чтобы наконец провели диагностику и ремонт/замену.
Комментарий:
Низкая клиентоориентированность.
4 года назад, Балашиха
Комментарий 102356563
Technoluxe
Ответ официального представителя магазина
Добрый день, Полина! Спасибо за Ваш выбор и отзыв! Мы приносим Вам свои извинения за задержку в решении сложившейся ситуации, понадеялись на оперативность сервисной службы. На 3.10 выставлена замена Вашей сломавшейся стиральной машины. Ждём Вас снова в нашем интернет-магазине! Мы очень клиентоориентированный магазин. С уважением, ИП Макаров Евгений, Technoluxe.ru
Добрый день, Полина! Спасибо за Ваш выбор и отзыв! Мы приносим Вам свои извинения за задержку в решении сложившейся ситуации, понадеялись на оперативность сервисной службы. На 3.10 выставлена замена Вашей сломавшейся стиральной машины. Ждём Вас снова в нашем интернет-магазине! Мы очень клиентоориентированный магазин. С уважением, ИП Макаров Евгений, Technoluxe.ru
Комментарий 102364415
Пользователь удален
Добрый день! Машину вчера заменили, пока работает без проблем. Большое спасибо!
Добрый день! Машину вчера заменили, пока работает без проблем. Большое спасибо!
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Привезли в назначенный срок
Недостатки:
Заказал морозильную камеру, привезли вовремя, затащили на 5 этаж тоже без проблем. После чего говорю давайте включим проверим работает ли он, на что услышал ответ лучше час подождать что бы какой то фильтр не засорился. Не стал вдаваться в подробности подумал что эти люди лучше знают. Вообщем включили, настроили все хорошо, лег спать. Встал с утра сморю он выключился, просто так, сам. Ну подумал может кошка провод перегрызла, но нет все хорошо, включил, настроил по новой, через час такая же ситуация. Дальше позвонил в компанию оставил заявку на сайте вообщем сделал все что было в моих силах, мне сказали что в понедельник со мной свяжется мастер и все проверит. И вот уже среда, даже близко никаких мастеров нет. Позвонил сегодня еще раз сказали что перезвонят. Вообщем как то так, будьте осторожнее.
Изменить4 года назад, Видное
Комментарий 102218382
Technoluxe
Ответ официального представителя магазина
Добрый день! Спасибо за Ваш выбор и отзыв! Мы приносим Вам свои извинения за задержку в решении сложившейся ситуации, сильно понадеялись на оперативность сервисной слубы :(. Сегодня, 13.08 морозильную камеру Вам заменят. Ждём Вас снова в нашем интернет-магазине! С уважением, ИП Макаров Евгений, Technoluxe.ru
Добрый день! Спасибо за Ваш выбор и отзыв! Мы приносим Вам свои извинения за задержку в решении сложившейся ситуации, сильно понадеялись на оперативность сервисной слубы :(. Сегодня, 13.08 морозильную камеру Вам заменят. Ждём Вас снова в нашем интернет-магазине! С уважением, ИП Макаров Евгений, Technoluxe.ru
Ещё 661 человек поставили магазину оценку, но ничего не написали о нём
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