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ЯндексЯндекс
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Отзывы о магазине Технохит

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S. B.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего
Недостатки:
Обман покупателя,введение в заблуждение о наличие товара.
Комментарий:
Заказал морозилку , подтвердили что товар в наличии и доставка на завтра. На следующий день звонок - товар забыли отправить со склада. Ну а дальше типичное отфутболивание, товар есть, но надо подождать , а потом - возможно товара нет .Зачем было врать при заказе о наличии не понятно. У всех давно общие базы данных с наличием и движением товаров в реальном времени. Резюме - не стоит связываться с данной конторой.
3 года назад, Москва
Джон С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Возврат товара в надлежащем качестве стоит 2500 (за транспортные услуги), как так получается если доставка стоит 350
4 года назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
ничего
Недостатки:
намеренная дезинформация про доступность товара (когда его реально нет), чтобы завлечь клиента
Комментарий:
Сначала подтвердили наличие нужного пылесоса и доставку на заказанную дату. Через два дня перезвонили сообщить, что товара нет в наличии, но уверили, что он гарантированно будет в наличии через 4 дня (не малый срок для срочной потребности!). Хотела отменить заказ, но менеджер уговорил оставить доставку, мол пылесос огонь, берут люди. Ок. Наступила дата ожидаемой согласованной доставки. Никто даже не потрудился позвонить и предупредить, что заказ мне не привезут. Просто прошёл целый день, и никто не позвонил и не приехал с товаром, соответственно. При таком хамском отношении вашим клиентом я никогда уже не стану и никому не желаю.
Изменить4 года назад, Химки
Damir
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Честность и вежливость сотрудников.
Недостатки:
Описание товара на сайте и цена не соответствуют действительности
Комментарий:
11 июня оставил заявку на покупку утюга. Менеджер позвонила (довольно быстро) и объяснила, что цена, которую я вижу на сайте это "товар с уценкой", и что товар "от производителя" будет стоить на 25% дороже. При этом на сайте указано состояние "новый" и никаких вариантов цены нет. Т.е. клиентов явно вводят в заблуждение.
4 года назад, Москва
Игорь Мальцев
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Достоинства у магазина нет
Недостатки:
Обманывают покупателей,выставляют недостоверную информацию. Тратят нервы и время покупателей
Комментарий:
Заказал на сайте пылесос ,цена была 5300 .Позвонил им,они подтвердили заказ и что я могу приехать через день забрать его если оперативно оплачу по ссылке которую сейчас скинут .Ссылку не скидывали, звонил им 3 раза с напоминанием. Через день перезвонили и заявили что пылесос теперь стоит не 5300 а 5700, при оплате картой, а за наличный расчет уже 6050. При этом на маркете до сих пор стоит цена 5300
4 года назад, Москва
Айрат Р. Aхметов
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ассортимент большой. Интернет страница магазина удобна и работает быстро.
Недостатки:
Я заказал 3 конвектора Timberk TEC.E3 E 1000. Заказ был сделан с курьерской доставкой. Вес каждого конвектора в упаковке около 4 кг. Менеджер предложил доставку только до подъезда. Подъём на 7-й этаж на лифте за дополнительные деньги. Об этом на сайте нигде не сказано.
Комментарий:
Больше в этот магазин обращаться не буду.
4 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Хотел купить телевизор samsung ue55ru8000 по цене 55.192р. Зашёл с Яндекс маркета, звоню в магазин, называю код товара и весёлый менеджер говорит нет в наличии! Заказал у конкурентов.
Комментарий:
Странный магазин, да ещё и на Яндекс маркете размещается)
Изменить4 года назад, Балашиха
Андрей Ш.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Не обнаружил
Недостатки:
Привезли некомплектный товар. Служба обмена и возврата не выходит на связь.
Комментарий:
18 мая заказал Кресло компьютерное Brabix "Techno GM-002". Обработали заказ сразу, предложили доставку на следующий день. 19 мая заказ не был доставлен, попросили перенести на завтра. 20 мая получил стул. По приезде домой выяснилось что состав не комплекте. По спецификации отсутствовал ряд деталей. Не было защитного кожуха и ни одного монтажного болта. 21 мая 4жды пытался связаться со службой поддержки, меня переводили в режим ожидания, держали 5 минут а потом бросали трубку. Вечером 21 мая воспользовался формой обратной связи на сайте, где подробно описал сложившуюся ситуацию и составил все контакты для решения проблемы. По состоянию на 25 мая я не получил никакой обратной связи. Пришлось докупать все недостающие элементы самому и как следствие лишаться гарантии производителя на изделие. Не советую рассматривать данный магазин из-за полного игнорирования клиентов после получения денег.
4 года назад, Москва
Станислав
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Заказ пришел быстро, вопросов нет
Недостатки:
Пришло не то что ожидал.
Комментарий:
При заказе кухонной мойки и смесителя меня менеджер предупредил что возможно будет отличатся оттенок смесителя от мойки. Я по его словам подумал что это не значительно. Но привезли черную мойку как я и хотел и светло-серый смеситель(как ни каким образом не подходит к черной мойке) Хотел сделать возврат, меня переключали на клиентский отдел,но там трубку никто не брал. Оставлял заявку но возврат,опять ни ответа ни привета. Так же оставлял заявку чтоб перезвонили тоже самое.
4 года назад, Санкт-Петербург
Виталий К.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Не нашлось
Недостатки:
На яндекс маркете указана возможность оплаты картой на сайте - мне в настоящий момент только такой вариант оплаты доступен. Сделал заказ (номер заказа 113077) отзвонились, сказали можно оплатить картой и сказали ждать подтверждения. Ждал 2 дня. Позвонил сам, начали нелепые и не связанные объяснения давать что товар на складе который временно не работает по безналу... ну и всякое такое. Вобщем нет не говорят но ссылку на оплату сбросить не могут.
Комментарий:
Ну если вы не можете оплату по безналу принимать зачем писать что можете и ввозить людей в заблуждение - я 2 дня ждал какого подтверждения товара которого никто и делать не планировать. Странный подход к покупателям.
4 года назад, Москва
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Я по его словам подумал что это не значительно.\nНо привезли черную мойку как я и хотел и светло-серый смеситель(как ни каким образом не подходит к черной мойке)\n Хотел сделать возврат, меня переключали на клиентский отдел,но там трубку никто не брал.\nОставлял заявку но возврат,опять ни ответа ни привета. 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Обработали заказ сразу, предложили доставку на следующий день.\n19 мая заказ не был доставлен, попросили перенести на завтра.\n20 мая получил стул. По приезде домой выяснилось что состав не комплекте. По спецификации отсутствовал ряд деталей. Не было защитного кожуха и ни одного монтажного болта. \n21 мая 4жды пытался связаться со службой поддержки, меня переводили в режим ожидания, держали 5 минут а потом бросали трубку. Вечером 21 мая воспользовался формой обратной связи на сайте, где подробно описал сложившуюся ситуацию и составил все контакты для решения проблемы. По состоянию на 25 мая я не получил никакой обратной связи. Пришлось докупать все недостающие элементы самому и как следствие лишаться гарантии производителя на изделие. \nНе советую рассматривать данный магазин из-за полного игнорирования клиентов после получения денег. ","pro":"Не обнаружил","contra":"Привезли некомплектный товар. 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Интернет страница магазина удобна и работает быстро. \n","contra":"Я заказал 3 конвектора Timberk TEC.E3 E 1000. Заказ был сделан с курьерской доставкой. Вес каждого конвектора в упаковке около 4 кг. Менеджер предложил доставку только до подъезда. Подъём на 7-й этаж на лифте за дополнительные деньги. Об этом на сайте нигде не сказано.","type":0,"delivery":0,"deliveredBy":null,"orderId":"115060","votes":{"agree":7,"reject":0,"total":7,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":3,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"107203101":{"entity":"review","id":"107203101","isCpa":false,"recommend":false,"shopId":932,"userId":670016050,"anonymous":0,"created":1591785270000,"averageGrade":1,"comment":"Заказал на сайте пылесос ,цена была 5300 .Позвонил им,они подтвердили заказ и что я могу приехать через день забрать его если оперативно оплачу по ссылке которую сейчас скинут .Ссылку не скидывали, звонил им 3 раза с напоминанием. Через день перезвонили и заявили что пылесос теперь стоит не 5300 а 5700, при оплате картой, а за наличный расчет уже 6050. При этом на маркете до сих пор стоит цена 5300","pro":"Достоинства у магазина нет","contra":"Обманывают покупателей,выставляют недостоверную информацию. Тратят нервы и время покупателей","type":0,"delivery":1,"deliveredBy":null,"orderId":" #115592","votes":{"agree":12,"reject":0,"total":12,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":3,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"107263318":{"entity":"review","id":"107263318","isCpa":false,"recommend":false,"shopId":932,"userId":550753164,"anonymous":0,"created":1591875975000,"averageGrade":1,"comment":"11 июня оставил заявку на покупку утюга. Менеджер позвонила (довольно быстро) и объяснила, что цена, которую я вижу на сайте это \"товар с уценкой\", и что товар \"от производителя\" будет стоить на 25% дороже.\nПри этом на сайте указано состояние \"новый\" и никаких вариантов цены нет. 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Никто даже не потрудился позвонить и предупредить, что заказ мне не привезут. Просто прошёл целый день, и никто не позвонил и не приехал с товаром, соответственно. \nПри таком хамском отношении вашим клиентом я никогда уже не стану и никому не желаю.","pro":"ничего","contra":"намеренная дезинформация про доступность товара (когда его реально нет), чтобы завлечь клиента","type":0,"delivery":0,"deliveredBy":null,"orderId":"115509","votes":{"agree":11,"reject":0,"total":11,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Химки"},"isProblemResolved":false,"factors":[{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":2,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"107668341":{"entity":"review","id":"107668341","isCpa":false,"recommend":false,"shopId":932,"userId":1098503222,"anonymous":0,"created":1592494459000,"averageGrade":1,"comment":null,"pro":null,"contra":"Возврат товара в надлежащем качестве стоит 2500 (за транспортные услуги), как так получается если доставка стоит 350","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":7,"reject":0,"total":7,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Санкт-Петербург"},"isProblemResolved":false,"factors":[{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"108154802":{"entity":"review","id":"108154802","isCpa":false,"recommend":false,"shopId":932,"userId":4461908,"anonymous":0,"created":1593245783000,"averageGrade":1,"comment":"Заказал морозилку , подтвердили что товар в наличии и доставка на завтра. 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