Добрый день!
Мы вас полностью поддерживаем и полностью с вами согласны!
Только наш магазин то тут причем?
Вам доставку осуществлял яндекс курьер!
А не логист нашего магазина!
А отзыв вы пишите на магазин к сожалению не совсем понятно))
Но очень надеемся что у вас такого больше не повториться и курьеры и логисты будут исключительно положительные!
Добрый день!
Мы вас полностью поддерживаем и полностью с вами согласны!
Только наш магазин то тут причем?
Вам доставку осуществлял яндекс курьер!
А не логист нашего магазина!
А отзыв вы пишите на магазин к сожалению не совсем понятно))
Но очень надеемся что у вас такого больше не повториться и курьеры и логисты будут исключительно положительные!
Царапины на корпусе пылесоса, коробка явно вскрывалась и была немного повреждена. Скорее всего привезли бу, либо ремонтный. В инструкции листы слиплись, как будто на них что-то пролили. Доставку обещали после 18.00 вечером, привезли ночью в 23.00 (но это не так страшно). Общее впечатление от покупки на 3 из 10
3 февраля 2022 года приобрел духовой шкаф Bosh в данном магазине через ЯндексМаркет. Товаром не пользовался (заканчиваю ремонт), однако после распаковки были обнаружены недостатки, требующие обращения в сервис по гарантии. 17 июля 2022 года обратился в магазин с рекламацией и вот уже 2 недели магазин не решает вопрос, ссылаясь якобы на загрузку технического директора и большой объем подобных обращений (это, кстати, дополнительный повод задуматься), менеджеры постоянно пишут подождать. Следующим шагом наверное будет обращение в Роспотребнадзор!
Разместил заказ на сайте, товар указано в наличии. Прислали уведомление на почту - заказ размещен, доставка, оплата (предоплату 10% + стоимость доставки оплатил). Дальше тишина. Пишу в чат на их сайте вопрос - что с доставкой, когда ждать. Тишина. Просто не отвечают. Устав ждать звоню сам. Ответ - товара нет, мы заказ отменили, деньги вернем. Проходит еще 2 дня. Тишина. Ни писем об отмене заказа ни денег ничего. Снова пишу в чат. На этот раз соизволили ответить, что заказ отменен, деньги скоро вернем. Е-мае, я должен сам колотиться, звонить и выспрашивать все это у вас? Больше ни ногой сюда и никому не советую.
Увы вынуждени писать негативный отзыв. Заказал 1го июля варочную панель Электролюкс через Яндекс.Маркет. Зго числа звонит менеджер уточняет по привозу курьером 5го июля. Соглашаюсь, что привезут с 12ч дня. Сижу весь понедельник с утра дома, не выхожу, телефон все время рядом жду звонка курьера.
В 14 ч приходит смс и письмо от яндекса что заказ отменен. Звоню в Техновед - узнать причину.... Оказывается упаковка помята, скол на панели... А что вы утром не могли это заметить? А позвонить клиенту утром чтобы он не ждал, понимаю все бывает при поставках...
Ну нельзя так. Особенно добил вопрос ну может другую закажете - ага еще 4 дня ждать и потом снова обломиться, гляда на пустую дыру в кухне...
Доброго времени суток, Андрей!
давайте попробуем разобраться с вашей ситуацией
Наш последний заказ с номером 15.05.2021 18:08:33
№1268
Вы уверенны что заказывали именно у нас?!
Два номера телефона доступны всегда с 10:00 До 19:00
Регионы РФ - бесплатный:
+7 (800) 777-61-52
Москва и область:
+7 (499) 136-20-00
Укажите пожалуйста ваш контактный номере телефона для связи и мы попробуем помочь решить вашу проблему!!
Доброго времени суток, Андрей!
давайте попробуем разобраться с вашей ситуацией
Наш последний заказ с номером 15.05.2021 18:08:33
№1268
Вы уверенны что заказывали именно у нас?!
Два номера телефона доступны всегда с 10:00 До 19:00
Регионы РФ - бесплатный:
+7 (800) 777-61-52
Москва и область:
+7 (499) 136-20-00
Укажите пожалуйста ваш контактный номере телефона для связи и мы попробуем помочь решить вашу проблему!!
Добрый день! в связи с последними событиями мы узнали что есть некий магазин с названием https://technoved.shop/ Там где вы скорей всего и оплачивали свою кофемашину! Но мы https://www.technoved.ru/ к этому магазину не какого отношение не имеем! Рекомендую вам написать заявление в полицию на юр.лицо Наши контакты:
Наш номер телефона +7(4912)57-58-68
Наша электронная почта market@technoved.shop
На график работы с 09:00 до 18:00
Адрес нашего офиса г.Рязань, Первомайский просп., 56
Юридическая информация нашего интернет магазина:
ИП Захаров Сергей Анатольевич
ИНН 760200627163
ОГРНИП 304760223000071
Добрый день! в связи с последними событиями мы узнали что есть некий магазин с названием https://technoved.shop/ Там где вы скорей всего и оплачивали свою кофемашину! Но мы https://www.technoved.ru/ к этому магазину не какого отношение не имеем! Рекомендую вам написать заявление в полицию на юр.лицо Наши контакты:
Наш номер телефона +7(4912)57-58-68
Наша электронная почта market@technoved.shop
На график работы с 09:00 до 18:00
Адрес нашего офиса г.Рязань, Первомайский просп., 56
Юридическая информация нашего интернет магазина:
ИП Захаров Сергей Анатольевич
ИНН 760200627163
ОГРНИП 304760223000071
Читать дальше
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