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ЯндексЯндекс
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Отзывы о магазине

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Ginger_Red_CZ Краснов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нормальное отношение и соблюдение сроков до наступления каких-либо проблем
Недостатки:
Гарантийное обслуживание
Комментарий:
19 мая вышел из строя купленный бойлер, 22 составлен акт о заводском браке и необходимости обмена. 5 июня согласовали обмен на 17 и всё, тишина. Никто ни за что не отвечает, не информирует о задержках, законные сроки не выдерживаются. Не рекомендую работать с данным магазином в тех категориях товара, где может потребоваться гарантийное обслуживание
Год назад, Санкт-Петербург
Мария Крылова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
все обычно. Шкаф привезли через неделю после оплаты.
Недостатки:
Провезли на тележке разобранный шкаф 30 метров за это взяли 2650 руб. Грузчик торговался за каждый метр, типа от лифта еще 10 шагов, по комнате 15 шагов. В итоге не больше 50 метров проноса (по прямой, без лестниц) обошелся 2650! Не нравится мне такое отношение. Не буду больше заказывать у них ничего.
Комментарий:
Холодильник привезли с дефектами на фасаде, менять отказались т.к. накладная была подписана
Год назад, Москва
Смирнов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Сплошной негатив.
Недостатки:
Качество обслуживания.Нет организации по наличию и доставке товара покупателю, доставка откладывалась дважды ввиду отсутствия товара.
Год назад, Москва
Наталья Шалонская
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
товар качественный, менеджеры вежливые, хорошие цены
Недостатки:
доставку пришлось ждать почти 10 дней
Год назад, Москва
Юлия Ш.
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Кровать на фотографии сайта
Недостатки:
Всё остальное Отвратительная работа поддержки,долгие ответы на вопросы в чате,невозможность связаться по телефону,отвратительная служба доставки,перенос сроков доставки без объяснения причин, некомпетентность,непунктуальность,откровенная наглость и враньё
Комментарий:
Уважаемые люди,кто читает сейчас отзывы,не связывайтесь с этой конторой!!!Лучше переплатить в другом месте 2000 рублей и сохранить свои нервы! Отзывы купленные все,кроме негативных, Отвратительная служба поддержки,доставки,шаражка чистой воды,у который неслажена ни одна служба и видимо нет руководства,которое приписочило как следует весь персонал. Сложилось впечатление,что я за "спасибо" у них требую привезти свой Оплаченный заказ,с оплаченной доставкой. Заказ был сделан 22 февраля,получен 27 февраля
Год назад, Москва
Anastasia Ershova
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Цена была выгодная
Недостатки:
Столкнулась с браком детали письменного стола. Прошел месяц, деталь до сих пор не заменили. Все сроки замены были нарушены. 1) сотрудник отдела рекламации перестал выходить на связь, когда истек срок поступления к ним новой детали. Удалось достучаться только звонками в отдел инфо и созданием повторных заявок. 2) сказали, что деталь была передана в службу доставки. Уже неделю тишина. Ни информации от службы доставки, ни ответов от сотрудника рекламации. Если до 27 числа деталь не будет доставлена, дополню отзыв именем сотрудника.
Комментарий:
Поберегите свои нервы и время, заплатите на пару тысяч дороже и купите в другом месте. Мало того, что вам могут привезти брак (но ладно, всякое бывает), так вы будете месяцами биться нас заменой брака, вас будут игнорировать и снимать с себя ответственность:) Дополняю отзыв. Просрочив все сроки отправили новую деталь. Иии снова бракованную! Браво.
Год назад, Москва
Hayarpi B.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Заказала столик https://www.techport.ru/katalog/products/mebel/mebel-dlja-gostinoj/zhurnalnye-stoly/stol-zhurnalnyj-mebelik-gracija-m С колесиками.. водитель доставил без колес упаковку на котором было видно что не та доставка .. на вопросы ответил что это та что надо дома посмотреть и все в коробке ок и что он подождет в машине .. через 2 минуты обнаружив что колес нет перезвонила а водитель уехал забрав оплату .. на сайте отправили в отдел рекламации и говорят нужно ждать 3-7 дней.... никто проблему не решил .. а заказ доставляли 10 дней ....
Недостатки:
Обманули, и отдел продаж и водитель... и тех поддержка , написала в рекламацию ждать нужно от 3х до 7 и дней ... столик без колес стоит на 3000 дешевле.. они доставили вместо моего заказа столик без колес ... вернуть на месте оплату отказались...
Комментарий:
Обманщики-перекупщики, продали то что было , хотя заказала другое. Быстро оставили и убежали не дождавшись пока осмотрю товар и обнаружу что привезли не то что заказала
Год назад, Москва
Николай М
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Первоначально обещанная стоимость товара и возможность заказа без предоплаты
Недостатки:
По прошествии 1,5 месяца после назначенной даты доставки заказ так и не привезли. Переносят дату доставки каждые 2-3 дня, уверяя, что на этот раз точно привезут)
Комментарий:
Не понятно откуда столько восторженных отзывов, но видимо бывают исключения... Заказ на мебель был сделан 8.12.22 со сроком доставки 20.12. Случайным образом в заказ попал какой-то очиститель, который видимо очень хотелось продать оператору подтверждающему заказ (или техпорту), но при согласовании состава заказа он был исключен. За пару дней до назначенной даты доставки начались звонки о переносе. Сначала на 2 дня, потом еще на немного, затем на новогодние праздники и еще несколько переносов. После праздников поступил звонок от доставки (о чудо!), в личном кабинете наконец-то сменился статус заказа и вновь в заказе появился очиститель! Но к сожалению чуда не произошло и в день доставки продолжились звонки о переносе сроков... Наступил февраль. Звонки о переносе продолжаются, а заказ к сожалению пока так и не привезли... Уже даже ради спортивного интереса хотелось бы узнать привезут все-таки заказ или нет и когда...)
Год назад, Балашиха
Anna Gonchar
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
низкие цены
Недостатки:
сплошной брак (механические повреждения), наверняка на этом и выезжают, плохо работает доставка даже до пункта выдачи в СПБ
Комментарий:
Очень долго писать, сколько крови нам попортил этот магазин!!! В итоге несколько раз НЕ привозил товар, два раза привозили товар с механическими повреждениями, приходилось отказываться (не смотря на то, что таскались из другого города и предупреждали, что нам далеко ехать, что бы просмотрели товар, что бы был без повреждений), но в последний раз мы все-таки не заметили механические повреждения и забрали стульчик ТАТАМИЯ за 11тыс.р и у них получилось ВТЮХАТЬ негодный товар!!! Привезли нам его со второго раза, так как первый тоже был бракованный. После чего они коротко и ясно отказали нам, что-либо возвращать или менять, ответив: "Это не гарантийный случай и на гарантию не как не влияет." Вот и все!) Вся радость от долгожданной покупки была испорчена. Да и в отделе рекламации (обмена и возврата) уже не так уважительно с Вами разговаривают, как менеджеры по продажам)) Лучше не соблазняться на цены, а немного доплатить и получить хорошее качество и сберечь нервы.
Год назад, Ярославль
Светлана М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
телевизор с битой матрицей привезли, магазин отказался обменять. продают брак, поэтому и дешевле. мошенники
Год назад, Москва
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