Артем, наш менеджер, все подробно обьяснил, помог по выбору товара, предложил самыый лучший вариант. Артем молодец, беспокоиться о своих клиентах, это мы все увидели. Спасибо!
Заказывал радиатор. Т.к. решил закупить все сам, не знал что оказывается нужны вентиля. Любезный менеджер подсказал взять термоголовку, это просто сказка, никогда раньше так не радовался такому маленькому чуду техники. Радиатор piano forte; тоже мне помог подобрать менеджер. Очень хорошо работает, и действительно классный дизайн. Обязательно буду обращаться еще.
Недостатки:
Нет.
Комментарий:
Отличный сервис и отношение к покупателям, предложили выпить кофе пока оформляли заказ.
Заказывал по телефону смеситель на раковину. Менеджер сразу же проконсультировал по наличию и качеству. Оформили доставку на следующий день. Все привезли быстро, водитель заранее позвонил и уточнил, буду ли я на месте во время доставки. При водителе посмотрел товар, претензий нет. Еще и жидкое мыло в подарок получил, мелочь, а приятно. Всем остался очень доволен
Ни звонков, ни SMS. Не считают нужным отзванивать о наличии товара. Догадайся сам называется.
Комментарий:
13 декабря сделал заказ. Доставка в пункт самовывоза на 16 декабря. Ни SMS ни звонков от магазина не поступало. 17 декабря позвонил сам и конечно мне ответили, что данного товара нет в наличии. Скорее всего они приняли заказ и пытались у конкурентов его найти. Обман! Замануху! Большинство товаров у них нет в наличии.
Добрый день, Юлия.
Благодарим Вас за отзыв, нам важна обратная связь от покупателей.
Приносим свои извинения за доставленные неудобства. Произошел технический сбой, из-за которого программа некорректно оформила заказ.
Если Вам требуется еще оборудование, наше предложение остается в силе. Вы можете обратится к нам по телефону, спросив Руслана или написать нам на почту director@termokit.ru
С уважением, Руслан, руководитель отдела продаж
Добрый день, Юлия.
Благодарим Вас за отзыв, нам важна обратная связь от покупателей.
Приносим свои извинения за доставленные неудобства. Произошел технический сбой, из-за которого программа некорректно оформила заказ.
Если Вам требуется еще оборудование, наше предложение остается в силе. Вы можете обратится к нам по телефону, спросив Руслана или написать нам на почту director@termokit.ru
С уважением, Руслан, руководитель отдела продаж
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Была возможность проверить товар
Товар перепутали, адрес перепутали. Отвратительно работает магазин.
Год назад
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