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ЯндексЯндекс
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Отзывы о магазине top-shop

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Алексей Г.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Не помню
Недостатки:
Не помню
Комментарий:
Самые теплые
2 года назад, Фрязино
Ольга М.
9
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Большой ассортимент
Недостатки:
Особых нет
2 года назад, Москва
Наталья Игнатьева
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
какчество товара ,быстрая доставка, обслуживание
Недостатки:
нет
2 года назад, Смоленск
Иванов Валерий
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Общение приятное, ненавязчивое. Заказ пришел на почту в срок .
Недостатки:
Курьерская служба доставила посылку только через 11 дней
Комментарий:
Что заказывали всем довольны.
2 года назад, Москва
владимир шведов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Быстрый дозвон, вежливый оператор, хороший ассортимент.
Недостатки:
расчет только наличными без чека. Это напрягает, т.к. в случае конфликта клиенту нечем крыть, т.е . магазин ставит клиента в заранее невыгодное положение. Купив у вас стул для ванны, не рискую больше обращаться в магазин за более дорогой покупкой. Владимир, 70 лет, , 25-26 декабря.
2 года назад, Москва
Комментарий 150192981
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Владимир Шведов. Согласно п. 5 ст. 18 Закона о защите прав потребителей отсутствие у покупателя кассового или товарного чека, либо иного документа, удостоверяющих факт и условия покупки товара, не является основанием для отказа в удовлетворении его требований. Форма кассового чека может быть бумажной или электронной. При направлении электронного кассового чека продавец вправе не распечатывать его на бумажном носителе. Чек мы отправляем в электронном виде, Если Вы его не получили, то просьба прислать адрес электронной почты, чтобы мы отправили Вам повторно. Также, просьба указать номер заказа, т.к. по указанным данным идентифицировать Вас невозможно. С уважением, Top Shop.
Здравствуйте, Владимир Шведов. Согласно п. 5 ст. 18 Закона о защите прав потребителей отсутствие у покупателя кассового или товарного чека, либо иного документа, удостоверяющих факт и условия покупки товара, не является основанием для отказа в удовлетворении его требований. Форма кассового чека может быть бумажной или электронной. При направлении электронного кассового чека продавец вправе не распечатывать его на бумажном носителе. Чек мы отправляем в электронном виде, Если Вы его не получили, то просьба прислать адрес электронной почты, чтобы мы отправили Вам повторно. Также, просьба указать номер заказа, т.к. по указанным данным идентифицировать Вас невозможно. С уважением, Top Shop.
Любовь Козинова
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Заказала чайник. Условия доставки были выполнены в срок.
Недостатки:
Не получила sms-уведомления с номером заказа при его оформлении у оператора. В описании чайника были на мой взгляд существенные неточности: указана ручка деревянная, оказалось обрезиненная, которая при нагревании начинает пахнуть резиной. Оператор использует только ту информацию, которая указана в описании. На сайте и у оператора информация о самовывозе отличается: на сайте бесплатно (ул. Алмаатинская), у оператора 130 руб.
Комментарий:
Магазин достаточно понятен, заказ сделать просто. Но неточности в описании товара доставляет неудобства для покупателя и некоторое разочарование сделанной покупкой, что увеличивает вероятность отказа от него. Пожелание: точно описывать товар, особенно материал из чего сделаны определяющие его ценность и функциональность составляющие (корпус чайника, ручка, крышка и тд). Мой отзыв был отклонен со ссылкой на накручивание и спам. Считаю мой отзыв объективен и полезен для других покупателей. Его опубликование позволило бы объективно оценить товар и его полезные свойства для других покупателей.
2 года назад, Москва
Комментарий 106037598
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Любовь К. Отзыв не содержит информации, подтверждающей оформление заказа в нашем магазине, поэтому идентифицировать Вас невозможно. Сообщите, пожалуйста, номер заказа, либо номер телефона, на который он оформлен. С уважением, Top Shop.
Здравствуйте, Любовь К. Отзыв не содержит информации, подтверждающей оформление заказа в нашем магазине, поэтому идентифицировать Вас невозможно. Сообщите, пожалуйста, номер заказа, либо номер телефона, на который он оформлен. С уважением, Top Shop.
Комментарий 106039639
этому отзыву уже несколько лет, в свое время он опубликован не был. Чайник давно потерял вид, свисток у носика отвалился. Положительным осталась только его обтекаемая форма. А насчет заказа, как написано было уже, мне даже его номер не прислали и другие подробности за несколько лет уже истерлись.
этому отзыву уже несколько лет, в свое время он опубликован не был. Чайник давно потерял вид, свисток у носика отвалился. Положительным осталась только его обтекаемая форма. А насчет заказа, как написано было уже, мне даже его номер не прислали и другие подробности за несколько лет уже истерлись.
lord-cipani
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Чего у них только нет).
Недостатки:
Не обнаружила
2 года назад, Москва
Юрий
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Реклама идёт по телевизору.
Недостатки:
Проблемы сос лужбой доставки. Оплатив заказ картой доставку можно ждать неделю. Ребята совсем не торопятся.
Комментарий:
Ищите альтернативные магазины.
2 года назад, Красногорск
Комментарий 105379854
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Юрик Ц. По указанным данным идентифицировать Вас невозможно. Заказ под номером 214475585 не зарегистрирован в нашем магазине. Номера заказов в нашей базе начинаются с приставки RUS. Сообщите, пожалуйста, актуальный номер заказа, либо номер телефона, на который он оформлен. С уважением, Top Shop.
Здравствуйте, Юрик Ц. По указанным данным идентифицировать Вас невозможно. Заказ под номером 214475585 не зарегистрирован в нашем магазине. Номера заказов в нашей базе начинаются с приставки RUS. Сообщите, пожалуйста, актуальный номер заказа, либо номер телефона, на который он оформлен. С уважением, Top Shop.
Наталья Носова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Отлично
Недостатки:
Нету
Комментарий:
Все товары, которые заказывала нравятся. Всё что в рекламе и на сайте в описании всё качественно, претензий не имею. Сотрудники очень приветливые и общительные, всё рассказывают и обьясняют доходчиво. Вообщем всё отлично. Ставлю 5 звёзд. Молодцы, так держать. Единственный маленький минус-это доставка, дорогая.
2 года назад, Санкт-Петербург
Ал Т.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Пользовались неоднократно. Товар получили качественный
2 года назад, Сызрань
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