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Отзывы о магазине Твоя игрушка

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Отзывы

Сортировать:

по дате по оценке по полезности

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Завен А.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: доставка

Достоинства:: Сам процесс покупки и подтверждения заказа организован без особых нареканий.

Недостатки:: При получении заказа в пункте выдачи мне было отказано в оплате заказа картой, хотя такая возможность на сайте магазина была заявлена. При обращении в магазин мне сообщили, что виновником является служба доставки Shop Logistics, услугами которой пользуется магазин: эта служба, по словам представителя магазина, не продлила некий договор, ввиду чего ПВЗ перестали принимать оплату картой за доставляемые ею заказы.

Комментарий:: Не знаю, соответствует ли действительности причина отказа в оплате картой, которую мне назвали, или же это просто типичная хитрость, которой часто грешат розничные организации в конце отчётного периода (особенно в предновогодний пик продаж). В любом случае, покупатель делает заказ в самом магазине, и всю ответственность за его исполнение должен нести сам магазин - в том числе и за всех подрядчиков, которых он использует для этого.

5 лет назад, Москва

Комментарий 102774138

Твоя игрушка

4 года назад

Спасибо за ваш отзыв! Нам очень жаль, что получилось так неприятно для Вас, но действительно это случилось по абсолютно от нас независящим причинам. Мы постоянно следим за информацией и далее будем стараться максимально избегать таких моментов, ибо ценим каждого своего клиента.

Александр Дергунов

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: самовывоз

Достоинства:: Цена на заказанный мной конструктор ниже, чем в других местах.

Недостатки:: Нет сопровождения заказа.

Комментарий:: Заказал ребенку конструктор на День рождения за две недели. Переодически звоню, в ответ уже должен дойти. В итоге подарок купил другой, потом пришел конструктор.

6 лет назад, Липецк

Комментарий 100179896

Твоя игрушка

6 лет назад

Здравствуйте! Мы приносим свои извинения,что Вам пришлось ждать заказ дольше,чем оговорено в условиях доставки. К сожалению такое случается. Мы рады,что Вы получили свой заказ. И будем стараться исправлять недочеты со стороны курьерской службы.

Ещё 85 человек поставили магазину оценку, но ничего не написали о нём

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Проблемы при покупке в интернет-магазинах

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