Мне привезли совершенно другой адаптер, буквально противоположный с цифрового на аналоговый а не с аналогового на цифровой. Я недоволен, это просто возмутительно! Мне очень жалко потраченного на ожидание заказа времени. Данного продавца рекомендовать не могу, по крайней мере тем, кто не хочет тратить свое время на возврат и заказывать повторно.
С товаром всё отлично, чего не скажешь о доставке, сначала перенесли дату без согласования со мной, потом поставили сами время не уточнив могу ли принять заказ, а по итогу предложили ещё заплатить за бесплатную доставку :) Вау, удивили…
Добрый день! Приносим извинения за доставленные неудобства при получении заказа, но мы никак не можем повлиять на доставку, так как её осуществляет Яндекс Маркет. Рады, что с товаром все отлично!
Добрый день! Приносим извинения за доставленные неудобства при получении заказа, но мы никак не можем повлиять на доставку, так как её осуществляет Яндекс Маркет. Рады, что с товаром все отлично!
собственно все что можно - звонил в течении нескольких часов, в понедельник - никто не брал трубку, никто не перезванивал, формы обратной связи и заказа звонка нет
Комментарий:
судя по всему клиенты не нужны, проще сидеть в ларьке на Савеловском и ждать когда мимо проплывёт покупатель
К сожалению достоинств в данном интернет магазине не обнаружил.
Недостатки:
Заказывал в данном интернет магазине кронштейн для телевизора NB DF600. После подтверждения заказа и избрания способа доставки на "Самовывоз" получил подтверждение при помощи письма на эл. почту и смс сообщения на телефон о том, что мой заказ доставлен в пункт самовывоза. Потратив свое время и деньги на прибытие в указанный пункт самовывоза мне сообщили, что товар не доставлен, снять с производства заводом изготовителем и мне звонили 3 раза за прошедшие с момента заказа сутки с попыткой сообщить об этом. (Якобы мой телефон был вне зоны действия сети, что соответственно не подтверждаю). Более того, специалист точки выдачи не только не извинился за доставленные неудобства и потраченное мною время, но даже не предложил подобрать необходимый мне товар на замену и проявил отсутствие всякой (любой) клиентоориентированности. В любом случае, надеюсь больше не встречаться с этой компанией и не рекомендую пользоваться их сервисами.
Комментарий:
Данный отзыв написан не в желании мщения, а для привлечении внимания руководства компании «USB Маркет» и недопущения предоставления некачественного сервиса для людей.
Товар соответствует описанию, порядок оформления заказа, доставка - все ок
Недостатки:
Привезли кассовый чек старого образца, напечатанный с использованием офлайн-кассы, запрещенной к использованию уже давно. На мою жалобу менеджер ответил по телефону, что я могу не забирать товар у курьера, если меня что-то не устраивает, но другой чек они предоставить не могут. Прошу налоговые органы и Яндекс.Маркет обратить внимание.
Добрый день! Ваша претензия направлена руководству, мы постараемся разобраться в ситуации. В любом случае гарантия на купленный Вами товар действует 1 год. Спасибо за покупку!
Добрый день! Ваша претензия направлена руководству, мы постараемся разобраться в ситуации. В любом случае гарантия на купленный Вами товар действует 1 год. Спасибо за покупку!
Приехал с утра, на звонки не отвечают. В назначенное время закрыто, дождался открытия - оказалось еще нужно ждать. Хотя товар уже доставлен был. Только потеря времени.
Добрый день! Мы работаем с 10.30, менеджер открыл магазин в 10.35. Так как Вы пришли к самому открытию, Ваш заказ находился на складе. Сходить за товаром и отдать Вам заказ заняло бы 5 минут. Для человека, который уже приехал за заказом не такая уж и потеря времени.
Наш магазин находится в торговом центре рядом с метро Савеловская, площадь 10 кв. метров. Этого вполне достаточно для отправки доставок и выдачи товаров. А низкая арендная ставка влияет на лояльность наших цен. Так что Ваш комментарий неуместен.
Добрый день! Мы работаем с 10.30, менеджер открыл магазин в 10.35. Так как Вы пришли к самому открытию, Ваш заказ находился на складе. Сходить за товаром и отдать Вам заказ заняло бы 5 минут. Для человека, который уже приехал за заказом не такая уж и потеря времени.
Наш магазин находится в торговом центре рядом с метро Савеловская, площадь 10 кв. метров. Этого вполне достаточно для отправки доставок и выдачи товаров. А низкая арендная ставка влияет на лояльность наших цен. Так что Ваш комментарий неуместен.
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