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ЯндексЯндекс
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Отзывы о магазине Вайлдберриз

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Алексей БЕГОВОЙ
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
В целом неплохой маркетплейс
Недостатки:
Есть одно НО — нет возможности примерить товар (одежда, обувь) до оплаты. В итоге, если одежа или обувь не подошли по размеру, то приходится возвращать, а за это маркетплейс берёт комиссию в 100 рублей.
8 месяцев назад, Москва
Наталья Кузнецова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Достоинства:
Можно выбрать то, что нужно
Недостатки:
Доставка полгода назад была быстрой и бережной, ничего не пропадало Сейчас что то пошло не так Во первых задержки, но это куда не шло, но стали видимо баловаться на складе Мыло пришло вместо 3 кусков один Заказала 2 пачки садовой побелки одного артикула, пришла одна, второй уже нет 11 дней и на вопросы не отвечает никто, короче прощай валдберис Буду пользоваться тем, что куплю в магазине
2 года назад, Воронеж
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Достоинства:
Большой ассортимент. Если повезет, быстрая доставка
Недостатки:
Варианта оплачивать при получении почему-то нет. Уже не первый раз оплачиваю товар, жду в указанные при заказе сроки. Товар на каком-то этапе "застревает": статус не меняется неделю и более.Разумеется, не получаю заказ в запланированный срок. Поддержка не отвечает. Отказаться от заказа нет возможности: просто нет кнопки в личном кабинете. Ждешь и ждешь. Напомню: заказ оплачен. Это как оценить?
Изменить2 года назад, Парголово
Анири ШИП
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Есть вещи дешевле чем в магазине, хорошо оборудованы ПВ,
Недостатки:
но сейчас столкнулась с проблемой, 30 марта 2022 заказала маме на подарок вещицу, которую она очень хотела, по идее сегодня должна была получить, ДР завтра - но нет - доставка задерживается, если завтра утром не получу, то мне уже и не надо будет, дождусь доставки и откажусь, а потом ещё потребую неустойку по ст.395 гк рф, а ключевая ставка-то 20%.
2 года назад, Новосибирск
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Недостатки:
Товар де доставляют, его где то потеряли и искать не собираются На запросы не отвечают Деньги не возвращаю
Комментарий:
С 22 марта не могу получить товар. На связь никто не выходит, деньги не возвращают. Бардак
Изменить2 года назад, Москва
N.Myshinskaya
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Пользовалась магазином часто, были недочёты, но все решалось.
Недостатки:
Задержка поступления 1 товара из списка заказанных. Задала вопрос 2.04. Срок рассмотрения написан - 24 часа. Сегодня уже 04.04, оно все в обработке. Поддержка клиентов работает отвратительно. Или измените сроки рассмотрения, или наймите больше сотрудников, чтобы было меньше конфликтных ситуаций. Или компания не дорожит своей репутацией на рынке? На мой взгляд, при такой конкуренции с другими маркетплейсами, такое не целесообразно и не дальновидно. Жду решение своего вопроса. Заранее спасибо!
2 года назад, Москва
Венера К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Было удобно заказывать из дома и забирать в ПВЗ
Недостатки:
Магазин испортился в конец
Комментарий:
2 недели не могу забрать оплаченный товар, который прибыл в город, но не доехал до ПВЗ. Часть отдали, остальное все жду. На обращения не отвечают, в ПВЗ товара нет
2 года назад, Москва
Yey Wey
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Ассортимент, цены
Недостатки:
Срок доставки в ПВЗ несоблюден, висит статус - Доставка задерживается 2ой день, хотя отсоритирован мой товар был ещё 29 в Коледино.
2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Товар привезли некомплект - не хватает пластиковой насадки (носика), что мы поняли к сожалению только после того как пробили чек. И теперь вернуть не возможно: в пункте выдачи "посылают" на сайт в ЛК, сайт "посылает" еще дальше (предлагает возврат только курьером при этом просит выбрать дату и одновременно не дает возможности ее ввести и соответственно не оформляет возврат). Магазин на обращения на сайте не реагирует совсем, а в пункте выдачи один ответ "все на сайте". Отвратительно.
Недостатки:
Товар привезли некомплект - не хватает пластиковой насадки (носика), что мы поняли к сожалению только после того как пробили чек. И теперь вернуть не возможно: в пункте выдачи "посылают" на сайт в ЛК, сайт "посылает" еще дальше (предлагает возврат только курьером при этом просит выбрать дату и одновременно не дает возможности ее ввести и соответственно не оформляет возврат). Магазин на обращения на сайте не реагирует совсем, а в пункте выдачи один ответ "все на сайте". Отвратительно.
Изменить2 года назад, Москва
Алина Шариго
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Бывают очень привлекательные цены. Периодически заказывала всякие мелочи .
Недостатки:
Появилось требование жестко привязать карту для оплаты. Мне это не нравится, может это просто личные заморочки, но не хочу. В любом случае всегда покупаю по предоплате, зачем привязывать карту, прогонять для проверки 1 рубль. Для чего?
Комментарий:
Подумаю. Скорее всего откажусь от покупок в этом магазине.
2 года назад, Москва
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