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Ребенок уже знает, где мы заказываем ему игрушки и иногда просит посмотреть и выбрать. А через какое-то время мы заказываем и делаем ему сюрприз. Магазин очень хороший, всё нравится
Сыну в подарок на день рождения заказала электромобиль. Он пищал от восторга и по двору гоняет теперь только на машинке. Качество высокое, доставили в срок
Сделал свой заказ на сайте, доставили на дом курьером. Все быстро и четко. Сервис магазина на высшем уровне. Ребенку купленный квадрокоптер в этом магазине понравился.
Цена, менеджер связался на следующий день(заказ был сделан поздно в прошлый день)
Недостатки:
УЖАСНАЯ служба доставки...
Связаться с магазином невозможно, звонил 14.03 по двум номерам: городской никто не берет трубку, мобильный выключен или вне зоны действия, работа магазина до 21: 00, так и не дождался и по сей день. Отрицательный отзыв из-за курьерской службы, заказ был на 14.03 с 18: 00 до 21: 00, согласован с менеджером, в 17: 30 звонит курьер говорит что он не поедет в мой район, якобы это за МКАДом..ну если 4км от МКАДа это так далеко то ок.. за доплату он так и не согласился, ссылаясь что ездит он только по садовому и домой ему ехать далеко, мне с этого что, что Вам товарищ курьер далеко до дома, Вам как бы зарплату платят, извольте доставить товар, или не брать заказы другого района. Считаю что, перед тем как берешь заказ на доставку, необходимо посмотреть адрес(в заказе было указано метро)пришли к решению что он звонит в магазин и согласует на другую дату и они мне якобы перезвонят для уточнения деталей доставки. Хорошо жду, ещё жду, не выдержал звоню сам, никто не берет трубки. В итоге 15.03 звонка так и нет. Заказ так и весит, что с ним, когда доставка тайна покрытая мраком. Звонить и тратить свое время и нервы желания нет, заказ можете оставить себе. Спасибо только за испорченный подарок ребенку... И скотское отношение к покупателям.
Комментарий:
Впечатление ужасные, никому не советую связываться с данной конторкой, скотское отношение.
Добрый день! Мы всегда стремимся полностью удовлетворить наших клиентов и решить трудные задачи, т.к. наша цель приносить радость нашим непосредственные клиентам - детям. Мы сожалеем, что Ваш заказ не был доставлен в оговоренный срок, это было связано с ошибкой привязки Вашего адреса к адресу с таким же наименованием, но в центре Москвы. Так же в день доставки с Вами связывалась курьерская служба и заказ был согласован на перенос на 16 марта. Отдел продаж доступен по указанным телефонам с 9:00, а так же клиентская служба осуществляет круглосуточную поддержку через социальные сети и мессенджеры. Тем не менее мы благодарим Вас за оставленный комментарий, он поможет нам стать лучше.
Добрый день! Мы всегда стремимся полностью удовлетворить наших клиентов и решить трудные задачи, т.к. наша цель приносить радость нашим непосредственные клиентам - детям. Мы сожалеем, что Ваш заказ не был доставлен в оговоренный срок, это было связано с ошибкой привязки Вашего адреса к адресу с таким же наименованием, но в центре Москвы. Так же в день доставки с Вами связывалась курьерская служба и заказ был согласован на перенос на 16 марта. Отдел продаж доступен по указанным телефонам с 9:00, а так же клиентская служба осуществляет круглосуточную поддержку через социальные сети и мессенджеры. Тем не менее мы благодарим Вас за оставленный комментарий, он поможет нам стать лучше.
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