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ЯндексЯндекс
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Отзывы о магазине Все для Крохи

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Ахалай
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: покупка в магазине
Достоинства:
Выбор большой,персонал вежливый
4 года назад, Усть-Лабинск
ПростоТа
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Искали определенный цвет,заказали на другом сайте,надо было ждать месяц..В яндексе всплыла рекомендация и вот мы оказались на сайте Все для крохи..Там оказался наш цвет в единичном экземпляре,но нас успокоили,приняв заказ по телефону без предоплаты..Звонили в течении 3 дней 2 раза,боялись,что купят нашу коляску,но по телефону нас успокоил вежливый мужской голос..Сегодня приехали и забрали коляску.Продавец Фарид все показал,распаковал и обратно упаковал..Ассортимент колясок огромный,есть и кроватки и все для крохи..👍👍👍💯
4 года назад, Москва
Наталья Х.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Качество товара
Недостатки:
Не прислушались к моей просьбе о способе доставки, отправили как им удобно и не в тот город. Искала больше недели, кормили обещаниями, сама везде звонила, в итоге нашла в другой тк в городе за 700 км от моего города. Мне повезло что там живет подруга. Через крики в трубку переоформили заказ на нее, она забрала и отправила попуткой. Как итог- потраченные нервы, время, в 2 раза больше отдала за доставку. Очень плохо работает персонал-лишь бы продать. 3 дня уже сижу и жду обещенного звонка от начальства о решении вопроса возмещения средств за доставку. Заказывала тут не раз, еще лет 5 назад все было быстро и удобно для клиента, сейчас все тяп ляп.
4 года назад, Москва
Дарья К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
В магазине есть выбор, есть что посмотреть, пощупать и так далее, много колясок и кроваток в наличии.
Недостатки:
В магазине никому до вас нет дела. Приехала я туда 10.02.20 приобрести кроватку, посмотрели, выбрали, пошли оплачивать. Сделали 100% предоплату, доставка бесплатная до подъезда, указали на 12.02.20, сказали что доставка с 12 до 20:00 Но в день доставки в 16:30 я понимаю, что что-то не так и что даже никто не звонит. Если бы я сама не позвонила, то заказ мне бы так и не привезли вообще, они его потеряли, куда то не туда привезли кроватку. Первый менеджер сказал что перезвонит через 5 минут, но пришлось как обычно самой через пол часа связываться, весь день ругались с ними, в итоге пообещали бесплатный подъем до квартиры и что кроватку привезут 13.02.20. В итоге кровать то привезли, но курьеры сказали что бесплатно ничего поднимать не будут!!! В общем в этом магазине вы никому не нужны, полностью отсутствует клиентоориентированность. За заказами не следят, никто вам перезванивать не будет. А проверив накладную, которую мне дали, то поняла, что ни дата доставки, ни вы там не будете указаны. Исполнитель и заказчик стоят их компании, так что по сути они могут Вам ничего и не привезти и будут правы.
Комментарий:
Считаю, что после такой оплошности магазин мог бы предложить скидку или презент какой-нибудь. Единственное скажу спасибо менеджеру Маслуру, который решал этот вопрос с доставкой и пытался мне помочь. Так как я потратила весь день в ожидании доставки, которая не состоялась.
4 года назад, Москва
Алина
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Недостатки:
Выбор так себе. Всё очень дешёво выглядит, думаю и в использовании некачественное, в основном китай. Не то что ребёнке, себе бы такое не взяла. Находиться неприятно, как на складе в конюшне))) В магазине ты особо никому не нужен и не интересен
4 года назад, Иркутск
Олео
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Доставка точно в срок, вежливый курьер. Хорошие цены ( покупали детское кресло ребенку, сейчас акция на них).
Недостатки:
Не перезвонили для подтверждения заказа как было обещано при принятии заказа на сайте для уточнения даты доставки, адреса ( пришлось развариваться с интернет-магазина самим).
4 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Ассортимент товаров. Наличие нужного твара
Недостатки:
Доставка, клиентоориентированность
Комментарий:
Понимаю что в части на отзыв повлияла работа транспортной компании, но тем не менее... Магазин работает по 100% предоплате. Так сказать, свои обязанности я выполнила, оплатила товар полностью. Менеджера сразу попросила поставить двух грузополучателей, т.к. вероятность что я сама смогу получить товар очень маленькая. В итоге менеджер указывает меня грузополучателем. Исправить ситуацию можно только с 9 часов по МСК... И то не сразу... По итогу супругу приходится несколько раз ездить в ТК, чтобы получить товар! Либо дорабатывайте такие нюансы с контрагентами, а именно с ТК, либо связывайтесь с клиентами для уточнения и исключения подобных ситуаций. Это называется - план продаж делать научили, а думать не научили
Изменить4 года назад, Челябинск
drvasya d.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Покупали Junama Diamond Special 2 в 1 - коляска хорошая. и многое другое. Качество оригинальное, состояние новое. Отдали за 31 тысяч, но не из коробки, а с "витрины". дешевле только в - интернет магазинах, в которых вы не сможете посмотреть товар перед покупкой. Ехали к ним из района Зюзино, на машине - дорога заняла всего 20 минут.
Недостатки:
собирали заказ 3 дня. Не было в наличии бутылочки Авент. Для тех кто торопиться - не приятно.
Комментарий:
Чтобы проехать на Зону складов на машине, нужно подойти к охране в домике и назвать госномер авто. У них на стоянке полно каршеринговых машин. Там где сидит охрана - есть вендинговый аппарат с кофе, очень хороший.
4 года назад, Москва
Марта
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Отличный магазин! Покупали две коляски и очень довольны качеством товаров и обслуживанием. Первую приехали на склад выбрать, вторую заказали по интернету утром и в 13.00 ее уже доставил курьер.
4 года назад
Виктория М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Заказала товар на сайте, на следующей день перезвонил менеджер, согласовали день доставки, в назначенный день товар не привезли, не звонка, не предупреждения. Звоню сама в магазин, говорят ваш заказ на обработке с вами свяжутся, прошла неделя.... Больше никто так и не позвонил. Очень странное отношение к клиентам. Хорошо, что в эпоху развитой конкуренции есть аналогичные товары и аналогичные магазины, где работают более адекватные менеджеры
4 года назад, Москва
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Искала больше недели, кормили обещаниями, сама везде звонила, в итоге нашла в другой тк в городе за 700 км от моего города. Мне повезло что там живет подруга. Через крики в трубку переоформили заказ на нее, она забрала и отправила попуткой. Как итог- потраченные нервы, время, в 2 раза больше отдала за доставку. Очень плохо работает персонал-лишь бы продать. 3 дня уже сижу и жду обещенного звонка от начальства о решении вопроса возмещения средств за доставку. 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Пока вы предполагаемый покупатель вам рады, как только вы недовольный покупатель вы ни кому не нужны . \n","type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":1,"reject":4,"total":5},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[]},"143493355":{"entity":"review","id":"143493355","isCpa":false,"recommend":false,"shopId":97856,"userId":639149292,"anonymous":0,"created":1637091368560,"averageGrade":1,"comment":"Я планировала изначально заказать почти на 100 тыс (коляска и кровать), но после первой консультации поняла, что коляску у них я покупать не буду. Ничего не знают.\nКровать заказали. И началось.\nЦвет поменять в заказе - целая проблема. Ладно, заново оформили. \nОплатили в суб.\nВ понед звоню: ваш заказ не оплачен 🤦🏼‍♀️\nИзначально просчитали стоимость доставки 1700. И какого мое удивление было, когда сумма доставки стала 3940! 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Теперь жду как долго будут возвращать деньги","type":0,"delivery":null,"deliveredBy":null,"orderId":"Заказ 82147","votes":{"agree":1,"reject":5,"total":6},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]}},"offerShowPlace":{},"promo":{},"aggregatePromo":{},"product":{},"vendor":{},"category":{}}}
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