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ЯндексЯндекс
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Отзывы о магазине ВсеИнструменты

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
достоинства-их нет
Недостатки:
Товар по качеству оставляет желать лучшего... Был б/у ,то ли с витрины сняли ,то ли отказ пред идущего покупателя
Комментарий:
негатив
Изменить2 года назад, Москва
Комментарий 151064566
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Марина Горохова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Два раза заказывала газонокасилку по акции, и два раза по две недели промурыжили, а в день доставки товара выясняется, что его нет в наличии. Полный развод, не ведитесь на их акции.
2 года назад, Москва
Комментарий 151061782
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Игорь С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Цены
Недостатки:
Некомпетентный персонал, который не желает помогать
Комментарий:
Мне нужны были розетки, выключатели терморегуляторы для тёплого пола. Посмотрел, что в ТЦ Мичуринский рядом с домом находится магазин. Я побоялся делать заказ сам через интернет, потому что у меня были вопросы. Решил приехать и уточнить на месте у консультантов. Утром 17 июня приехали с женой в ТЦ Мичуринский. Когда попросил консультанта помочь с заказом, он ответил «вон стоит терминал, там и заказывайте». Окей, решил попробовать заказать сам, конкретные вопросы уже спрашивать у консультантов. Но на первый же мой вопрос консультант ответил «я не знаю, я просто выдаю заказы». Желание что-то покупать сразу пропало и мы уехали к конкурентам, у которых компетентный консультант помог с заказом. Я сам ИПшник и для меня просто не понятно, КАК такие сотрудники могут работать в компании? На секундочку, розетки, выключатели, терморегуляторы мне нужны были на всю квартиру. Например, у конкурентов заказ получился чуть больше 50 000 рублей. Это просто ужасно, когда из-за низкого сервиса покупатели уходят к конкурентам. Имя сотрудника не посмотрел. Магазин посещали 17 июня примерно в 10-10:30. Работало 2 парня, один светловолосый, второй - с тёмными волосами. Парень с тёмными волосами - тот самый консультант.
2 года назад, Москва
Комментарий 151061801
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Александр Жамков
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Плюсов нет
Недостатки:
Отвратительно!!! Привезли не тот товар, вдобавок неисправный. Позор компании!!!!
Комментарий:
Отвратительно
2 года назад, Москва
Комментарий 151061794
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Алина Алешина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
абсолютно ничего
Недостатки:
заказывали как юр.лицо. Мало того,что доставку переносили сто раз по одному заказу,так еще и намудрили в личном кабинете и сами же сказать не могут,что приехало к нам уже,а что нет, также не дождешься у них скан УПД для сверки. По другому заказу стоит доставка на выходной день,говорим,что в этот день никого не будет и никто не примет, на что они говорят,чтоб им позвонили перед выходными и перенесли заказ, где логика?!
Комментарий:
Ужасный магазин от которого ничего не дождешься
2 года назад, Кострома
Комментарий 151051372
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Спасибо за ответ! Ваши данные переданы руководству для проработки! С уважением, Мария Специалист отдела обратной связи с клиентами
Добрый день! Спасибо за ответ! Ваши данные переданы руководству для проработки! С уважением, Мария Специалист отдела обратной связи с клиентами
Александр t.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
снова нет
Недостатки:
Опять начали продавать несуществующие товары. Товар есть, но после оплаты сдвигают сроки выдачи сначала на неск дней, потом недель, в итоге "у поставщика товара нет, приносим извинения"
Комментарий:
негатив
2 года назад, Санкт-Петербург
Комментарий 151051361
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Мария Специалист отдела обратной связи с клиентами
Партнёр
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Некомпетентность сотрудников и сайта.
Комментарий:
Хотел купить кондиционер с притоком воздуха из улицы. На сайте не указаны данные по объемам. Позвонил в ТП, мне сказали, что уточнят информацию по 1 кондиционеру, сроком до 3 дней.
2 года назад, Екатеринбург
Комментарий 151029205
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Кобякина Мария Специалист отдела обратной связи с клиентами
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Кобякина Мария Специалист отдела обратной связи с клиентами
Shamil
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Оперативно доставляют
Недостатки:
Не отвечают за свои слова!
2 года назад, Истра
Комментарий 151019804
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Спасибо за ответ! Ваши данные переданы руководству для проработки! С уважением, Кобякина Мария Специалист отдела обратной связи с клиентами
Добрый день! Спасибо за ответ! Ваши данные переданы руководству для проработки! С уважением, Кобякина Мария Специалист отдела обратной связи с клиентами
Алексей Дьяков
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Самый наихудший магазин!
Комментарий:
Самый наихудший магазин! Заказывал дважды насос автомобильный и дважды получение было на следующий день, а на следующий день в заказе написано что заказ придёт через неделю
2 года назад, Челябинск
Комментарий 151023185
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Кобякина Мария Специалист отдела обратной связи с клиентами
Добрый день! Уточните пожалуйста номер заказа (15 цифр) или номер телефона, на который он был оформлен. Мы обязательно проверим всю информацию! С уважением, Кобякина Мария Специалист отдела обратной связи с клиентами
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Неплохой ассортимент, нормальная цена
Недостатки:
Спешу поделиться отзывом о данном магазине. В начале мая заказал у них кулер для воды с доставкой в город Благовещенск. Через несколько дней со мной связался оператор уточнил детали и подтвердил заказ. Доставка очень долгая (чуть меньше месяца). И вот 6 июня долгожданный заказ прибыл. 8 июня я приезжаю в пункт выдачи, мне выносят заказ и тут начинается. Сразу обратил внимание на то, что на упаковке имеется дефект ( дырка в верхнем углу). При распаковке на товаре есть повреждение (глубокий скол краски с потертостями в зоне удара) с качественной транспортировкой товарищи явно не справляются. Хитрые дамы на выдаче сразу решили предложить мне скидку, при этом уточнив, что скидка будет небольшая. Через несколько минут они озвучили скидку в 500₽ и тут я решил уточнить итоговую цену. Итоговая цена составила 7000₽ при том, что товар я заказал за 7000₽ , в этот момент я понимаю, что цвет товара не совпадает, более того при полной распаковке обнаруживается, что это вообще другой товар ( абсолютно другая модель, с другими характеристиками). Дамы почему-то сразу обрадовались и с довольным лицом заявили мне, что это точно "Отказ", на мой вопрос- " как будем решать ситуацию?" Они указали мне на номер телефона на стене. Звоню я по этому номеру, номер если что 8800 меня там перекидывают с одного оператора на другого и в конце заявляют, что могут привезти мне мой товар через 40 дней. Нет слов. Это полнейшее издевательство и полный непрофессионализм. Привезли другую модель ещё и мятую по цене дороже той, что была в заказе и плевать им на мое потраченное время и нервы. Отвратительнее сервиса я не встречал ни в одном интернет магазине, даже АлиЭкспресс со своей доставкой на почту работает лучше. Но на этом история не заканчивается, на следующий день мне в 11 позвонил оператор и предложил согласовать ускоренную доставку, обещала перезвонить до 15:00 и до сих пор тишина. Настоятельно не рекомендую пользоваться услугами этой компании. Жаль не могу поставить оценку ниже 1 звёзды.
Комментарий:
Не тратьте свое время и время, заказывайте, где угодно кроме этого магазина.
Изменить2 года назад, Благовещенск
Комментарий 151023198
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Спасибо за ответ! Ваши данные переданы руководству для проработки! С уважением, Кобякина Мария Специалист отдела обратной связи с клиентами
Добрый день! Спасибо за ответ! Ваши данные переданы руководству для проработки! С уважением, Кобякина Мария Специалист отдела обратной связи с клиентами
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