Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине ZakazBT

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TheParisTimes(Tg.)
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Минимальная стоимость товара.
Недостатки:
Заказ морозильной камеры Gorenje FH251AW по цене 21168₽ был оформлен 04.03.2922 в 15-25. Доставка по Москве на 10.03.2922г. В день оформления заказа и впоследствии никто не перезвонил. В итоге товар попросту не привезли! 👎👎👎
Комментарий:
Мутный продавец.
2 года назад, Москва
Диана Апрельская
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего! Отвратительный магазин.
Недостатки:
Заказывала морозильную камеру Pozis FV-108, ждали её неделю. В день доставки никто не звонил, пришлось звонить самим. Выяснилось, что нашу модель морозилки уронили и привезти не могут. Предлагали другие модели, которые были хуже и дороже. А потом и вовсе бросили трубку. Потеряли время! Категорические не рекомендую данный магазин.
Комментарий:
Враньё, хамство операторов.
2 года назад, Москва
Алексей Т.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Достоинства:
Достоинств у этого интернет-магазина нет.
Недостатки:
Сначала привезли битый холодильник, доставщик пытался ногой прикрыть повреждение (скрыть дефект), второй не привезли вообще в назначенную дату и время, ответили "потом". Когда решили уточнить на счет нашей второй доставки, менеджер (если не ошибаюсь Вячеслав, разговор был ориентировочно в 20.00) задал вопрос а зачем Вы мне звоните, связывайтесь самостоятельно с курьером. В завершении разговора менеджер Вячеслав пришел к выводу, что его слова "выдергиваются" из контекста, прям профессиональный эксперт! Нам показался странным этот вопрос и ответ по доставке. Вызвали мастера для установки и дважды пришлось оплачивать ложный вызов. А это называется УБЫТКАМИ. Сто раз подумайте, прежде чем покупать что-то в этом интернет-магазине.
Комментарий:
Почитал отзывы предыдущих лет, они полностью соответствуют нашей истории, одно разочарование. Если хотите сорвать сроки, потратить время и испортить настроение, то Вам в этот интернет-магазин. Надеюсь потенциальные покупатели прислушаются к нашему мнению и не совершат наших ошибок.
2 года назад, Москва
Комментарий 105740461
Логотип ZakazBT
ZakazBT
Ответ официального представителя магазина
Добрый день, уважаемый клиент. Благодарим Вас за потраченное время и оставленный отзыв о работе нашего магазина. Приносим Вам извинения за доставленные неудобства. Мы тщательно проанализируем возникшую ситуацию и сделаем все возможное для того, чтобы такое больше не повторилось. Мы всегда рады видеть Вас в числе наших постоянных покупателей. Если заказ холодильника Вам ещё актуален, готовы подобрать товар на замену. С уважением, Администрация магазина.
Добрый день, уважаемый клиент. Благодарим Вас за потраченное время и оставленный отзыв о работе нашего магазина. Приносим Вам извинения за доставленные неудобства. Мы тщательно проанализируем возникшую ситуацию и сделаем все возможное для того, чтобы такое больше не повторилось. Мы всегда рады видеть Вас в числе наших постоянных покупателей. Если заказ холодильника Вам ещё актуален, готовы подобрать товар на замену. С уважением, Администрация магазина.
Вита Вивалди
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Достоинства:
Сделала заказ на сайте. никто не перезвонил. набрала сама спросила почему никто не звонит, вам не нужны клиенты? менеджер говорит "без понятия и включил музыку. Хамство 80 уровня. Ни номер заказа не спросил, ничего, просто отрубил меня от связи и включил музыку.
Недостатки:
отвратная контора, теперь понятно почему у нее столько негативных отзывов
2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
Заказывал стиралку, доставка бесплатно. Заказывал специально для старого человека с доставкой. Позвонили человеку, сказали платите за доставку! Свинство!
Изменить2 года назад, Москва
Николай С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Сделал заказ варочной панели Electrolux. Менеджер магазина подтвердил заказ и выбрал день доставки с временным интервалом с 10:00 до 18:00. В день заказа отменил все дела и ждал курьера, в 16:00 совершил звонок в магазин уточнить статус заказа , менеджер сказал, что курьер с заказом в пути ожидайте. В 17:30 звонит менеджер и говорит, что такой варочной панели нет в наличии и меня об этом должны были предупредить утром.
Комментарий:
Ужасное отношение.
2 года назад, Ногинск
Комментарий 105275326
Логотип ZakazBT
ZakazBT
Ответ официального представителя магазина
Добрый день, Николай. Благодарим Вас за потраченное время и оставленный отзыв о работе нашего магазина. Приносим свои извинения и сожалеем, что Вам пришлось столкнуться с такими проблемами в день доставки товара. Мы тщательно проанализируем возникшую ситуацию и сделаем все возможное для того, чтобы такое больше не повторилось. Мы всегда рады видеть Вас в числе наших постоянных покупателей. Если заказ холодильника Вам ещё актуален, готовы подобрать товар на замену. С уважением, Администрация магазина.
Добрый день, Николай. Благодарим Вас за потраченное время и оставленный отзыв о работе нашего магазина. Приносим свои извинения и сожалеем, что Вам пришлось столкнуться с такими проблемами в день доставки товара. Мы тщательно проанализируем возникшую ситуацию и сделаем все возможное для того, чтобы такое больше не повторилось. Мы всегда рады видеть Вас в числе наших постоянных покупателей. Если заказ холодильника Вам ещё актуален, готовы подобрать товар на замену. С уважением, Администрация магазина.
Никита
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
Отменили заказ, публикуют не реальные цены
Комментарий:
Заказывал холодильник Bosh KGN39VI25R по цене 39133, магазин подтвердил заказ и обещал доставить в субботу 26.06 24.06 позвонил менеджер и сообщил что холодильника нет и по такой цене продать не могут, назвал новую цену, существенно превышающую ту, по которой был произведен заказ
2 года назад, Москва
Комментарий 105265781
Логотип ZakazBT
ZakazBT
Ответ официального представителя магазина
Валерий Михайлович, добрый день! Сожалеем, что вам пришлось столкнуться с такой неприятной ситуацией. Передали информацию по данному отзыву в службу контроля качества. По вашему заказу проводится служебное разбирательство. В случае установления нарушений виновный сотрудник будет привлечен к ответственности. Еще раз приносим свои извинения и большое вам спасибо, что нашли время оставить отзыв и обратили наше внимание на данный недочет. С уважением, Администрация магазина.
Валерий Михайлович, добрый день! Сожалеем, что вам пришлось столкнуться с такой неприятной ситуацией. Передали информацию по данному отзыву в службу контроля качества. По вашему заказу проводится служебное разбирательство. В случае установления нарушений виновный сотрудник будет привлечен к ответственности. Еще раз приносим свои извинения и большое вам спасибо, что нашли время оставить отзыв и обратили наше внимание на данный недочет. С уважением, Администрация магазина.
Zaharov
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нету достоинств
Недостатки:
Заказал стиральную машину. Два раза переносили сроки, а по итогу решили поднять цену на 10.000 рублей. Отдел контроля качества бесполезен. Не тратьте свое время
2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Не успел оценить
Недостатки:
Обманывают и даже не чувствуют вину
Комментарий:
Оформил заказ 28.05 на стиральную машину самсунг, оператор Алена подтвердила наличие и сказала что смогут доставить 01.06. 31.05 Алена перезвонила и сказала что доставить смогут только 4-го числа, тк поставщик не отгрузил. (Хотя говорили что они в наличии на складе) Я сказал что буду ждать, везите 4-го числа. В итоге 02.06 перезвонила Алена и сказала что цена на сайте изменилась и теперь машина стоит не 22800 а 31900. Но они мне могут предложить скидку в 200 (!!) рублей. Считаю что подобное поведение магазина крайне не клиент ориентированно. Зря потратил 6 дней ожидания. Крайне не рекомендую этот магазин, тк они обманывают и не держат слово.
Изменить2 года назад, Москва
Максим Ф.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Все есть в наличии
Недостатки:
На самом деле ничего нет в наличии
Комментарий:
Заказал духовой шкаф bosch. Все есть, все ок. Договорился о доставке. За день позвонили и якобы брак пришел. Не рекомендую. Большинство отзывов, видимо себе сами пишут.
2 года назад, Москва
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Передали информацию по данному отзыву в службу контроля качества. По вашему заказу проводится служебное разбирательство. В случае установления нарушений виновный сотрудник будет привлечен к ответственности.\nЕще раз приносим свои извинения и большое вам спасибо, что нашли время оставить отзыв и обратили наше внимание на данный недочет.\nС уважением,\nАдминистрация магазина. \n","id":105265781,"entityId":133405734,"state":"NEW","changed":false,"updateTime":1626701533000,"createTime":1626712332796,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"5436"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/133405734"},"105275326":{"text":"Добрый день, Николай.\nБлагодарим Вас за потраченное время и оставленный отзыв о работе нашего магазина.\nПриносим свои извинения и сожалеем, что Вам пришлось столкнуться с такими проблемами в день доставки товара. 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