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ЯндексЯндекс
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Отзывы о магазине ЗдравСити - сервис заказа и выдачи лекарств

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Сергей
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Заказ доставили не в тот день • Не предупредили о переносе доставки
Комментарий:
Пришлось ехать за заказом дважды, т.к. пришла смс "заказ доставлен ", а заказа ещё не было.
2 месяца назад
Комментарий 170139864
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Здравствуйте! Благодарим за обратную связь. Приносим вам извинения за доставленные неудобства.
Здравствуйте! Благодарим за обратную связь. Приносим вам извинения за доставленные неудобства.
Илья Гусев
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер не сообщил, когда приедет
Комментарий:
После ночной смены лег спать в 8 утра и рассчитывал что курьер заранее позвонит и согласует время доставки , курьер не звонил и приехал в полдень в то время когда ему было удобно, получается покупатель обязан быть дома с 09 утра до 21 вечера ожидая приезда курьера?
2 месяца назад
Комментарий 169995697
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Добрый день! Благодарим за обратную связь. По обращению в чате была проведена проверка - курьер и сотрудник колл-центра звонили на подменный номер телефона в заказе через коммутатор ЯндексМаркета.
Добрый день! Благодарим за обратную связь. По обращению в чате была проведена проверка - курьер и сотрудник колл-центра звонили на подменный номер телефона в заказе через коммутатор ЯндексМаркета.
Наталья М
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер не сообщил, когда приедет
2 месяца назад
Комментарий 169897103
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Добрый день! Благодарим за обратную связь. Информацию передали руководителю курьерской службы. Будет проведена проверка. Приносим наши извинения!
Добрый день! Благодарим за обратную связь. Информацию передали руководителю курьерской службы. Будет проведена проверка. Приносим наши извинения!
Игорь Л.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ не был готов к выдаче в назначенный день
2 месяца назад
Комментарий 169704576
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Спасибо за обратную связь. Возможно, специалистам аптеки потребовалось время для подготовки заказа к выдаче. Приносим извинения за доставленные неудобства.
Спасибо за обратную связь. Возможно, специалистам аптеки потребовалось время для подготовки заказа к выдаче. Приносим извинения за доставленные неудобства.
киктор ворнеплод
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер не сообщил, когда приедет
Комментарий:
Я привыкла к кнопке вызова курьера в течение 15 м, ее не оказалось, как обычно, и курьер приехал в то время, когда я была не дома. Очень неудобно. К тому же курьер предупредил о приезде в момент, когда был у подъезда. Пришлось выкручиваться.
2 месяца назад
Комментарий 169686025
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Здравствуйте! Мы доставляем заказы в определенные временные интервалы. Доставки по "Клику" у нас нет. Информацию о том, что курьер не позвонил заранее, передали в курьерскую службу.
Здравствуйте! Мы доставляем заказы в определенные временные интервалы. Доставки по "Клику" у нас нет. Информацию о том, что курьер не позвонил заранее, передали в курьерскую службу.
Гана
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
Комментарий:
Комментарии к заказу вообще не читаете?
2 месяца назад
Комментарий 169456849
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Здравствуйте! Жаль, что вам пришлось столкнуться с такой неприятной ситуацией. Обязательно примем меры. Спасибо, что оставили отзыв.
Здравствуйте! Жаль, что вам пришлось столкнуться с такой неприятной ситуацией. Обязательно примем меры. Спасибо, что оставили отзыв.
Дмитрий
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Пункт выдачи трудно найти
2 месяца назад
Комментарий 169385922
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Здравствуйте! Благодарим за обратную связь. Наши заказы доставляются только в аптеки.
Здравствуйте! Благодарим за обратную связь. Наши заказы доставляются только в аптеки.
Мария
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Пункт выдачи трудно найти
Комментарий:
Пункт выдачи найти очень сложно - просто потому, что вы кроме улицы и номера дома не указали ГДЕ внутри это искать. ТЦ Обувной, два этажа, куча рядов-лестниц-переходов, ходи-броди весь день. А написали бы "на первом этаже рядом с Пятерочкой" и проблем никаких.
2 месяца назад
Комментарий 169344877
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Добрый день. Заказы Здравсити доставляются в аптеки. Очень жаль, что у вас вызвало трудности найти пункт выдачи.
Добрый день. Заказы Здравсити доставляются в аптеки. Очень жаль, что у вас вызвало трудности найти пункт выдачи.
Отзывы старше 3 месяцев
Василий Т.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ не был готов к выдаче в назначенный день
Комментарий:
В приложении 15.03.2024 пришла информация, что заказ можно забрать. Пришел в аптеку "Планета здоровья" на Ленинском 54, СПб в 20:30 - получил ответ, что заказ приехал, но нет накладных приходите завтра. Пришел 16.03.2024 в 11:30 снова не удалось получить заказ - в информационной системе нет данных, ещё не занесли. Пришел 16.03.2024 в 18:40 и наконец то приобрел заказанный товар. Каждый раз из трех, посещая аптеку фармацевту было не найти заказ в компьютере по цифрам заказа, что я диктовал с телефона. Помогали картинка и название препарата. Получив товар обратил внимание, что на информационной наклейке (этикетке) в строке получатель написаны моё ФИО, а номер телефона чужой. Прошу скорректировать и скоординировать работу служб склада, доставки и выдачи, чтобы избежать неприятных эмоций при получении.
3 месяца назад
Комментарий 169188220
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Здравствуйте! Спасибо за отзыв. Каждая проблема подсказывает, что можно улучшить в работе. Извините, что вам пришлось столкнуться с такой ситуацией.
Здравствуйте! Спасибо за отзыв. Каждая проблема подсказывает, что можно улучшить в работе. Извините, что вам пришлось столкнуться с такой ситуацией.
Инкогнито 4534
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
3 месяца назад
Комментарий 169073728
Логотип ЗдравСити - сервис заказа и выдачи лекарств
ЗдравСити - сервис заказа и выдачи лекарств
Ответ официального представителя магазина
Добрый день! Благодарим за отзыв. Приносим наши извинения за задержку доставки.
Добрый день! Благодарим за отзыв. Приносим наши извинения за задержку доставки.
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