Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Zelёnka

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Роман Попов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Пункт выдачи трудно найти
Год назад
Комментарий 151466751
Zelёnka
Ответ официального представителя магазина
Название аптеки не способствовало поиску? Обычно вывески достаточно заметны. Сожалеем, что Вам пришлось потратить лишнее время.
Название аптеки не способствовало поиску? Обычно вывески достаточно заметны. Сожалеем, что Вам пришлось потратить лишнее время.
Юлия
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Пункт выдачи трудно найти
Комментарий:
Адрес пункта выдачи неверный. Название аптеки не совпадает с названием сети аптек по справочному телефону. По номеру телефона только автоответчик, связаться с оператором невозможно, получить информацию об адресе и местонахождении аптеки так же не предоставляется возможным.
Год назад
Комментарий 151466942
Zelёnka
Ответ официального представителя магазина
Добрый день, Юлия. Да видим, что Яндекс к адресу прибавил не соответствующий корпус, спасибо за информацию исправили. Если Вы имеете ввиду юридическое наименование организации, то в 90% случаев оно не совпадает с торговым, на вывеске. Вывески Алоэ насколько мы видели везде одинаковые, в фирменном стиле. Спасибо, что в итоге смогли найти аптеку. Приносим извинения за доставленные неудобства.
Добрый день, Юлия. Да видим, что Яндекс к адресу прибавил не соответствующий корпус, спасибо за информацию исправили. Если Вы имеете ввиду юридическое наименование организации, то в 90% случаев оно не совпадает с торговым, на вывеске. Вывески Алоэ насколько мы видели везде одинаковые, в фирменном стиле. Спасибо, что в итоге смогли найти аптеку. Приносим извинения за доставленные неудобства.
Илья Дулепов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Пункт выдачи трудно найти
Комментарий:
В описании указан только адрес, в этом здании минимум 5 организаций. В самом пупке выдачи сотрудник удивилась, когда узнала что заказ с Я.Маркета, но решила поискать по номеру - и нашла
Год назад
Комментарий 151263039
Zelёnka
Ответ официального представителя магазина
Благодарим за отзыв! Мы не можем повлиять на уведомления от Яндекса. Дополнительно на адрес электронной почты мы отправляем письмо с контактыми данными по аптеке, включая телефон и вывеску. Приносим извинения за неудобства. Здоровья Вам и Вашим близким!
Благодарим за отзыв! Мы не можем повлиять на уведомления от Яндекса. Дополнительно на адрес электронной почты мы отправляем письмо с контактыми данными по аптеке, включая телефон и вывеску. Приносим извинения за неудобства. Здоровья Вам и Вашим близким!
Карина С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Товар повреждён
Комментарий:
Резкий неприятный запах у крема, возможно хранили в неподходящих условиях
Год назад
Комментарий 151182022
Zelёnka
Ответ официального представителя магазина
Добрый день. Ваша претензия была перенаправлена в аптеку. Вопрос решен?
Добрый день. Ваша претензия была перенаправлена в аптеку. Вопрос решен?
Светлана Шамарова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Достоинства:
Товар забрала, очень жаль специально выбирала для ран, пришло для тела. Пустячок, а осадочек не очень
Недостатки:
другой товар, что писать другой товар
Год назад, Балашиха
Комментарий 151262955
Zelёnka
Ответ официального представителя магазина
Здравствуйте. Мы проверили товарв заказе и по номенклатуре аптеки. Там именно заживитель для ран. Если Вам выдали не то, пришлите, пожалуйста фото с чеком на адрес zelenka@zelenka.ru
Здравствуйте. Мы проверили товарв заказе и по номенклатуре аптеки. Там именно заживитель для ран. Если Вам выдали не то, пришлите, пожалуйста фото с чеком на адрес zelenka@zelenka.ru
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Достоинства:
быстрота и демократичные цены
Недостатки:
Необходимо точно указывать адрес и организацию точки самовывоза. Полчаса искал где мне выдадут мой заказ.
ИзменитьГод назад, Москва
Комментарий 151169980
Zelёnka
Ответ официального представителя магазина
Добрый день. Подробная информация отправляется в сопроводительном письме по заказу на эл.почту и есть в ЛК Яндекса
Добрый день. Подробная информация отправляется в сопроводительном письме по заказу на эл.почту и есть в ЛК Яндекса
Полина Кузнецова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Пункт выдачи трудно найти
Год назад
Комментарий 151169991
Zelёnka
Ответ официального представителя магазина
Добрый день. Название аптеки не помогло в поиске?
Добрый день. Название аптеки не помогло в поиске?
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Недостатки:
товар ждет выкупа 24 часа, не было возможности забрать товар сразу, заказ получить не смогла, пришлось заказывать повторно. Это не сервис!
ИзменитьГод назад, Тула
Комментарий 151122343
Zelёnka
Ответ официального представителя магазина
Добрый день. Бронирование хранится 48 часов. У Вас не корректно указан номер заказа, не смогли проверить историю Вашего заказа.
Добрый день. Бронирование хранится 48 часов. У Вас не корректно указан номер заказа, не смогли проверить историю Вашего заказа.
Александр К.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Пункт выдачи трудно найти
Год назад
Комментарий 150963288
Zelёnka
Ответ официального представителя магазина
Добрый день, Александр Название аптеки не помогло?
Добрый день, Александр Название аптеки не помогло?
Оксана Битюцкая
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Пункт выдачи трудно найти
Комментарий:
Аптека находится по другому адресу
Год назад
Комментарий 150949397
Zelёnka
Ответ официального представителя магазина
Приносим глубокие, искренние извинения. Действительно была допущена ошибка, исправили. Спасибо, что сообщили. Будьте здоровы!
Приносим глубокие, искренние извинения. Действительно была допущена ошибка, исправили. Спасибо, что сообщили. Будьте здоровы!
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