21 июня 2020 был оформлен заказ 37806 полотенцесушитель+терморегулятор ТЕРМА общался с менеджером Юлией Б. 22 июня 2020 был заключен договор на поставку данного товара предоплата 100%. Доставку обещали осуществить в течении 45 рабочих дней на сегодня 10 сентября 2020 года прошло уже 56 рабочих дней. Ранее кормили завтраками что все скоро скоро будет доставлено в РФ из Польши. Телефоны магазина не отвечают +7 495 133-19-20 и +7 800 7-707-404 звонил неоднократно в течении дня. На данный момент попахивает мошеничеством а это статья в УК РФ
Недостатки:
Абсолютно все. . Забрали деньги, товар не доставили. Телефоны не отвечали, не один указанный на сайте. на сайте информация Общество с ограниченной ответственностью «Системы обогрева»
ИНН: 5029138762
КПП: 502901001
ОГРН: 1105029007313
БИК: 044525716
р/с: 40702810800000055640 в ВТБ24 (ПАО)
Юр. адрес: 141002, Московская обл., г. Мытищи, ул. Колпакова, д. 2, c. 13, оф. 206
Факт. адрес: 141002, Россия, Московская область, г. Мытищи, ул. Колпакова, д.2, к. 13, этаж 3, офис 206
Телефоны:
+7 (495) 133-19-20
+7 (800) 7-707-404
E-mail: info@prostoteplo.ru
В договоре указано ИП Мартынова Татьяна Викторовна
Комментарий:
После направления претензии мне вернули деньги. Но осадок остался,телефоны не отвечали, товара не было.
Цена в магазине средняя по рынку, но при общении с менеджером сделали индивидуально скидку, в итоге получилось дешевле, чем в других местах продаж. Также были рады бесплатной доставке (правда она только от определенной сумме заказа).
Павел, добрый день!
Нам очень понравился Ваш заказ, чувствуется, что Вы основательно подошли к комплектации квартиры: и система защиты от протечек и теплые полы. Будет и комфортно и безопасно :)
Заглядывайте снова, будем рады снова дать хорошую цену!
С Уважением коллектив "ПростоТепло.ру"
Павел, добрый день!
Нам очень понравился Ваш заказ, чувствуется, что Вы основательно подошли к комплектации квартиры: и система защиты от протечек и теплые полы. Будет и комфортно и безопасно :)
Заглядывайте снова, будем рады снова дать хорошую цену!
С Уважением коллектив "ПростоТепло.ру"
Наталья, здравствуйте!
Спасибо за заказ и отзыв!
Уверены, что Ваш новый водонагреватель станет предметом зависти соседей, которые не успели его купить :)
С Уважением коллектив "ПростоТепло.ру"
Наталья, здравствуйте!
Спасибо за заказ и отзыв!
Уверены, что Ваш новый водонагреватель станет предметом зависти соседей, которые не успели его купить :)
С Уважением коллектив "ПростоТепло.ру"
Кирилл, добрый день!
Как же приятно видеть столько комплиментов в одном отзыве! :)
От души благодарим за покупку и тёплые слова!
С Уважением коллектив "ПростоТепло.ру"
Кирилл, добрый день!
Как же приятно видеть столько комплиментов в одном отзыве! :)
От души благодарим за покупку и тёплые слова!
С Уважением коллектив "ПростоТепло.ру"
Очень удобное программное общение с менеджерами, при втором звонке к тебе по имени обращаются и всё знают о твоём заказе, т.к. я бронировала товар за неделю. Всё быстро и комфортно.
Недостатки:
При самовывозе не удобное получение пропуска въезда на територию, но это геморой арендодателя.
Добрый день, дорогой клиент!
Искренне благодарим Вас за такой лестный отзыв! Теперь мы будем стараться ещё лучше!)
Действительно, получение пропуска - не самое приятное мероприятие и отрадно, что Вы с пониманием относитесь к этой сложности.
С Уважением коллектив "ПростоТепло.ру"
Добрый день, дорогой клиент!
Искренне благодарим Вас за такой лестный отзыв! Теперь мы будем стараться ещё лучше!)
Действительно, получение пропуска - не самое приятное мероприятие и отрадно, что Вы с пониманием относитесь к этой сложности.
С Уважением коллектив "ПростоТепло.ру"
Андрей, добрый день!
Спасибо за отзыв и заказ!
Уверены, что тёплый пол, который Вы приобрели в нашем магазине, будет Вас греть долгие годы :)
С Уважением коллектив "ПростоТепло.ру"
Андрей, добрый день!
Спасибо за отзыв и заказ!
Уверены, что тёплый пол, который Вы приобрели в нашем магазине, будет Вас греть долгие годы :)
С Уважением коллектив "ПростоТепло.ру"
Искал конкретный бойлер. Звонил в 4 магазина до этого, где по маркету они были в наличии. В итоге там не было.
Перезвонили из этого магазина, все есть в наличии. У менеджера персональный подход к клиенту. Давно не встречал такого отношения в сфере ремонтов и бытовой техники.
Недостатки:
Ну, если придираться, то я бы только предложил добавить интервалы времени для доставки.
Александр, доброе утро!
ОГРОМНОЕ Вам спасибо за такой лестный отзыв! Мы стараемся)
Заглядывайте снова. Над интервалами работаем.
С Уважением коллектив "ПростоТепло.ру"
Александр, доброе утро!
ОГРОМНОЕ Вам спасибо за такой лестный отзыв! Мы стараемся)
Заглядывайте снова. Над интервалами работаем.
С Уважением коллектив "ПростоТепло.ру"
Георгий, добрый день!
Спасибо Вам за то, что оформили заказ и отметили наши достоинства! Приятно )
С Уважением коллектив "ПростоТепло.ру"
Георгий, добрый день!
Спасибо Вам за то, что оформили заказ и отметили наши достоинства! Приятно )
С Уважением коллектив "ПростоТепло.ру"
Читать дальше
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