Отправили оперативно. Доска удобная, валик нескользкий, все крепкое и добротное. Было недоразумение, краска начала слезать с борда, но магазин пошёл навстречу и выслал новую доску. Спасибо за понимание и оперативность.
Комментарий:
Балансборд удобный, не проскальзывает, подойдет как начинающему, так и бывалому)
Заказывали самокат Blade Sport Quick 205 розовый, ребёнок счастлив, удобный (мы в другом магазине на нём покатались, а когда решились купить - розовые закончились, пришлось заказывать тут). В пункте выдачи спокойно собрали, проверили (оказалось, что одно колесо не установлено)
Недостатки:
магазин хороший, а самокат оказался очень некомпактным )))), т.к. складывается только руль.
на сайте обещают перезвонить - не перезванивают, но по почте отвечают.
Комментарий:
В подарок положили чехол, при заказе не видела, приятная неожиданность.
Продавец общительный , товара который я заказал на складе не оказалось, продавец пошёл на встречу и предложил дороже товар но по цене товара который я заказал. Спасибо ему , товаром доволен.
09.12.18 сделал Заказ номер М4308, мне перезвонили, и сказали - ок, 10-11 отправим. До 13.12 никах новостей, написал письмо, что если ничего не прояснят, то закажу в другом месте. На что получил ответ - "Здравствуйте, Евгений. Ваш заказ уже отправлен.
Номер накладной
RU012704995
www.dpd.ru" А 14.12 мне пришло уведомление от DPD - "Заказ mail@mini-sport М4308/RU012704995 получите: г Нижний Новгород, ул Батумская, д. 5, стр. Б Пункт выдачи пн-пт 11-20, сб-вс 11-18, Оплата 6619,02р Хранение до 25.12.18" Так вот 6619,02р, это на 529р больше, чем было изначально указано в заказе, из-за чего я вообще не захотел забирать заказ. Через 3 дня мне позвонили из магазина, и спросили, когда я заберу товар, на что я ответил, что не буду забирать, поскольку цена выросла. Продавец обвинил в росте цены ошибку в транспортной компании, и сказал, что цена будет прежней - 6090р. Я сказал - хорошо, тогда заберу.
Ну и в финале: к сожалению только сегодня удалось доехать на пункт выдачи DPD, где мне сказали, что такого трека вообще нет, нет никакого заказа и товара, и звоните в DPD, и выясняйте. Вот и вся история, деда мороза пока не вышло.
Ваш заказ был отправлен. Номер отправления RU01270495. Прохождение заказа можно и сейчас проверить на сайте dpd.ru. Действительно DPD добавило стоимость доставки. На все наши письма и звонки об изменении стоимости отправки сотрудники компании DPD не отреагировали, как мы не старались, переписка с тк не закончилась до сих пор. Дозвонится в ТК DPD сейчас просто невозможно. Мы позвонили всем покупателям, включая вас, кому отправили транспортной компанией DPD и предложили выкупить свои заказы, а в случаях увеличения стоимости разницу мы обещали вернуть. Практически все поняли нашу ситуацию и выкупили заказы, переплату за доставку мы всем компенсировали, негативных отзывов нет. Мы пытались к вам дозвониться повторно (18 декабря в 12:42) и предупредить что срок заказа заканчивается, но вы не стали отвечать и в дальнейшем не стали и перезванивать. Срок хранения вашего заказа истек 24 декабря в 23:59 и DPD отправило ваш заказ 25 декабря обратно, новый трек RU013372374. Увы, некачественная работа транспортной компании, на работу которой мы повлиять никак не можем, стала причиной срыва вашего заказа. С транспортной компанией DPD мы больше не сотрудничаем. От лица нашего магазина приносим вам извинения за доставленные неудобства.
Ваш заказ был отправлен. Номер отправления RU01270495. Прохождение заказа можно и сейчас проверить на сайте dpd.ru. Действительно DPD добавило стоимость доставки. На все наши письма и звонки об изменении стоимости отправки сотрудники компании DPD не отреагировали, как мы не старались, переписка с тк не закончилась до сих пор. Дозвонится в ТК DPD сейчас просто невозможно. Мы позвонили всем покупателям, включая вас, кому отправили транспортной компанией DPD и предложили выкупить свои заказы, а в случаях увеличения стоимости разницу мы обещали вернуть. Практически все поняли нашу ситуацию и выкупили заказы, переплату за доставку мы всем компенсировали, негативных отзывов нет. Мы пытались к вам дозвониться повторно (18 декабря в 12:42) и предупредить что срок заказа заканчивается, но вы не стали отвечать и в дальнейшем не стали и перезванивать. Срок хранения вашего заказа истек 24 декабря в 23:59 и DPD отправило ваш заказ 25 декабря обратно, новый трек RU013372374. Увы, некачественная работа транспортной компании, на работу которой мы повлиять никак не можем, стала причиной срыва вашего заказа. С транспортной компанией DPD мы больше не сотрудничаем. От лица нашего магазина приносим вам извинения за доставленные неудобства.
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