Пошел третий месяц,как я не могу получить свои деньги за товар,который вернула,потому что он не соответствовал моим требованиям.Полностью вина магазина.
Добрый день!
Заказ Вами был оформлен 10.01.2018 г., доставлен по Вашему адресу 19.01.2018 г. Вами были выявлено несоответствие размеров мячей размерам, указанным во всех документах, в том числе на коробке и на самих мячах. В данном случае производитель мячей признал свою вину. Указанные мячи были возвращены Вами 26.02.2018 г., на наш склад они поступили 06.03.2018 г. Денежные средства возвращаются в течение 30 дней с момента поступления некачественного товара на наш склад. 04.04.2018 г. денежные средства за мячи были возвращены на Ваш банковский счет.
Добрый день!
Заказ Вами был оформлен 10.01.2018 г., доставлен по Вашему адресу 19.01.2018 г. Вами были выявлено несоответствие размеров мячей размерам, указанным во всех документах, в том числе на коробке и на самих мячах. В данном случае производитель мячей признал свою вину. Указанные мячи были возвращены Вами 26.02.2018 г., на наш склад они поступили 06.03.2018 г. Денежные средства возвращаются в течение 30 дней с момента поступления некачественного товара на наш склад. 04.04.2018 г. денежные средства за мячи были возвращены на Ваш банковский счет.
От дочки получили "заказ" на гироскутер к 14 дню рождения. Вот уже скоро будет. Решили купить заранее. Wmotion M7. Колеса 8 дюймов. Вполне достаточно. Цвет фиолетовый. Доставка в Питер бесллатно, в принципе молодцы. Конкуреция большая, крутятся как могут. Сервис у них средненький, а вот к самому гироскутеру нареканий нет и доставка хорошо сработала. Попросил привезти в офис, чтобы дома не светить до Дня Р. Да, не забывайте что они просят 100% предоплату, если не Москва. Вот теперь всё. Спасибо.
Удобно расположены, большой выбор товаров для детей и помогают разобраться онлайн!
Комментарий:
Купили снегокат Тимка. Недорогой и для ребенка очень хорошо подходит. Забрали сами. При заказе были кое-какие вопросы - помогли со всем разобраться, очень хорошо разбираются в том, что продают.
Отлично! Самовывоз удобен, расположен магазин достаточно близко. Добирался с работы не более 25-30 минут - нормально! Мне понравилось, что выдали заказ быстро, оплата на точке только наличными, это небольшой недостаток, потому что приходится платить через сайт, если хочешь использовать кредитку или не терять кэш-бэк по дебетовке. В принципе, такой расклад на сайте описан полностью. Удобненький сайт, понятный и простой.
Покупала недавно скейтборд и самокат Ridex. Самовывоз есть, бесплатный. Метро рядом. Забрали своими силами, вдовоем с подружкой. В магазине жаль нет карточкой оплаты, но можно перевести деньги через сайт, правда там они еще подтверждали платеж. Мы делали это прям уже при получении товара, пришлось там побыть минут 20-25. Спасибо!
- быстро доставили
- недорого
- хороший сайт, понятный
Недостатки:
Ребята, где оплата картой при получении?
Комментарий:
Спасибо за неплохое обслуживание. Думаю, что еще вернусь.
6 лет назад, Москва
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