Большой ассортимент. Менеджеры отвечаю оперативно.
Недостатки:
Хотелось бы отделение в г.Санкт-Петербург
Комментарий:
Искал шины Michlen latitude sport 225 55 R19. Мало у кого можно найти такие шины комплектом. После звонка менеджер подтвердил, что есть 4 штуки. Быстро оформили, посоветовали ТК подешевле и в этот же день отправили шины. Отправили несколько фото перед отправкой. Доставка до г.Санкт-Петербург заняла 5 дней. Магазин рекомендую!
Здравствуйте, Александр!
Примите извинения от лица компании за эту ситуацию. Мы очень стараемся поддерживать корректные цены и информацию по наличию, это в интересах как клиента, так и магазина.
К сожалению, ваш заказ пришелся на период резких колебаний курса валют, закрытий ряда шинных производств в стране, что выразилось в скачке цен. Вас как покупателя это все не должно интересовать – есть цена и обозначено наличие. Признаем свою ошибку в данном случае и в качестве извинения и компенсации за потраченное время предлагаем Вам принять в дар что-то из полезных автотоваров.
Здравствуйте, Александр!
Примите извинения от лица компании за эту ситуацию. Мы очень стараемся поддерживать корректные цены и информацию по наличию, это в интересах как клиента, так и магазина.
К сожалению, ваш заказ пришелся на период резких колебаний курса валют, закрытий ряда шинных производств в стране, что выразилось в скачке цен. Вас как покупателя это все не должно интересовать – есть цена и обозначено наличие. Признаем свою ошибку в данном случае и в качестве извинения и компенсации за потраченное время предлагаем Вам принять в дар что-то из полезных автотоваров.
Уже не первый раз делаю покупку в данном магазине. Постоянно хорошее обслуживание, приятно общаться с менеджерами. Всё чётко, доходчиво обьясняют, помогают советом. Одним словом Профессионалы... Спасибо... Всегда приятно к вам заходить.
Впервые был в магазине у вас в магазине "Колесо" на Яковлева, 26. Мне очень понравилось обслуживание: хороший подход к покупателям, приятное общение менеджеров, толковый обзор шин для моего автомобиля, профессиональную аргументацию "за" и "против". Менеджеры, профессионалы своего дела с искренним удовольствием работают с покупателями. Большая им благодарность за это! А еще привлекает возможность шиномонтажа на месте, наличие скидок, приветливость, профессионализм и аккуратность персонала. Вообще мой заказ был первый в этом магазине, теперь буду советовать близким и друзьям в покупке в этом магазине. Спасибо! Ждём приобретенный товар.
Здравствуйте! Спасибо за позитивный и структурный отзыв - такие приятно читать, и тем более воспринимать на свой счет! Передаем Ваш "привет" ребятам. По поводу долгой доставки подзаказных позиций - к сожалению, это данность географической удаленности от основных складов поставщиков и их сезонной загруженности.
Здравствуйте! Спасибо за позитивный и структурный отзыв - такие приятно читать, и тем более воспринимать на свой счет! Передаем Ваш "привет" ребятам. По поводу долгой доставки подзаказных позиций - к сожалению, это данность географической удаленности от основных складов поставщиков и их сезонной загруженности.
Большой ассортимент и шин и дисков и аксессуаров, компетентные и вежливые менеджеры, помогли подобрать шины, проконсультировали. В отличие от других магазинов здесь при покупке колес есть бесплатный шиномонтаж - огромный плюс, если у тебя один комплект литья, как в моем случае. однозначно буду рекомендовать друзьям и знакомым.
Здравствуйте, Рафаэль! Спасибо за позитивный отзыв, будем рады видеть Вас еще!
Здравствуйте, Рафаэль! Спасибо за позитивный отзыв, будем рады видеть Вас еще!
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