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Оплатил шлем в начале января сказали что в конце января повар будет у них на складе. По истечению срока не мог дозвонится до магазина 10 дней в итоге дозвонился получил ответ что срок сдвигается на конец февраля. Сейчас 15 марта нет ни шлема и трубку не берут.
Дозвониться до магазина невозможно(получилось только один раз).
О сроках доставки никакой достоверной информации от сотрудников не добиться.
Комментарий:
Долго присматривался к данным шлемам, до того, как оформить предзаказ позвонил в магазин, поинтересовавшись о сроках доставки, на что получил хоть и примерные даты, но вполне себе комфортные по сроку доставки.
И в преддверии поезди на курорт с нетерпением ждал, но тут, один день просрочен, второй, решаюсь позвонить в магазин, и после многократно неудачных попыток, только через ТГ канал магазина удалось достучаться, и тут я узнаю что сроки переносятся, и никах извещений или оповещений.
Далее проходит немного времени, и снова перенос, при том что в свойской манера магазина, я остаюсь без уведомлений. И так уже 3-й раз.
В жизни никогда не встречал контор которые столь многократно вводят меня в заблуждение. Почитав комментарии, увидел что не я один такой.
УВАЖАЕМОЕ РУКОВОДСТВО примите пожалуйста меры к своевременному уведомлению своих клиентов в случае каких-либо изменений по заказу, а то получается как-то не по-человечести, взять деньги так сразу, а как выполнять своих обязательство, так это уже другое.
заказал шлем для себя с доставкой в Приморский край пришел раньше срока за что огромное спасибо магазину тем более это был мой первый заказ на такую сумму, без обмана все честно и четко рекомендую магазин, так же с размером не ошибся все нравится шлем просто пущщщщщка)
Покатался 2 сезона в шлеме фулфейс от ruroc, тут решил вернуться к классическом шлему (шлем + балаклава ) так вот не получилось 😁 , балаклава вызывает дискомфорт , очки давят на нос , короче теперь только фулфейс ))) к хорошему быстро привыкаешь , советую
Купил по предзаказу горнолыжный шлем S (56 см окружность головы), доставили в Хабаровск за 5 дней, оказался мал, с трудом застёгивалась «челюсть» маска давила. На Ютубе нашёл видео, где на сайте указали, что согласно таблице размеров при крайнем значении размера необходимо брать шлем на размер больше. Написал в поддержку, ответили сразу, отправили на почту накладную СДЭК, отправил шлем в магазин, заменили на размер М другой модели, как попросил. Шлем подошёл идеально.
Сервис на высшем уровне
Спасибо.
Главное отличие это качество и оперативность ! Доставили быстрее чем планировали , вместе с тем качество 100% соответствует указанным характеристикам. Однозначно рекомендую!
Покупал шлем ruroc rg1-dx el diablo + гарнитура + доп. линза. Все приехало в Минск(за 3-4 дня) без повреждений и в полном комплекте - без нареканий.
Консультанты доступны как на сайте (чат) так и в telegram, что удобно.
Спасибо большое за отзыв о качестве самого шлема Ruroc и о работе нашей команды! Всегда рады помочь!)
Спасибо большое за отзыв о качестве самого шлема Ruroc и о работе нашей команды! Всегда рады помочь!)
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