Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине TechnoSonic.ru

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Александр Галкин
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Оперативное общение с менеджерами компании
Недостатки:
Задержала транспортная компания по доставке
6 лет назад, Воронеж
Александр А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Хорошие скидки
Недостатки:
Недостатков не увидел
Комментарий:
Впечатления приятные!!
6 лет назад, Тамбов
ВИТАЛИЙ ШУЛЕВ
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Заказ собрали быстро.все дошло в целости
Недостатки:
Служба доставки которой отправили мозги парила целую неделю
7 лет назад, Вологда
Комментарий 5775082
TechnoSonic.ru
Ответ официального представителя магазина
Спасибо за хороший отзыв! Такая проблема действительно наблюдается, мы работаем над решением данной проблемы! Обращайтесь к нам вновь и мы по мимо качественного товара, подберем для Вас оптимальное решение для доставки!
Спасибо за хороший отзыв! Такая проблема действительно наблюдается, мы работаем над решением данной проблемы! Обращайтесь к нам вновь и мы по мимо качественного товара, подберем для Вас оптимальное решение для доставки!
Andji F.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Цена! Способ оплаты ! Вежливое и очень приятное общение с менеджером по телефону ! В течении часа с момента заказа товар был оплачен и готов к отправке ! В Москву из Самары товар проступил на третьи сутки. Оставались ещё сутки, чтобы доставить коробочку в Химки. На этом достоинства закончились...
Недостатки:
Доставку ценной для меня коробочки я доверил курьерской службе "SPSR-EXPRESS". Такое решение оказалось опрометчивым. Видимо для СПСР слово Экспресс в названии ---- лишь буквы на английском языке. И товар я получил лишь на 5-й день, на 8-й с момента заказа. А накануне, в понедельник, пришлось самому обзванивать и Техносоник, и СПСР чтобы нашли мой заказ.Хорошо, хоть звонки бесплатные... Поэтому пришлось перенести оговорённое заранее время установки автосигнализации в техцентре на неопределённое время. Обходите стороной курьерскую службу "SPSR-EXPRESS" если вам дорого время.
Комментарий:
Заказ -12801 ---Автосигнализация StarLine A63 ECO. Вес коробочки менее 2-х кг.
7 лет назад, Москва
Комментарий 5735574
TechnoSonic.ru
Ответ официального представителя магазина
Благодарим Вас за хороший и объективный отзыв, нам очень важно мнение наших клиентов. Действительно, в работе курьерской службы SPSR express имеется такая проблема, а именно - некорректное информирование получателя отправления и длительный срок согласования даты и времени вручения. Они аргументируют это дешевизной тарифа, по которому мы с ними работаем. В связи с этим, мы настроили собственное информирование наших клиентов о статусах отправлений через SPSR express, это позволит нашим клиентам иметь актуальные данные о передвижении их заказа. Благодарим за понимание и будем рады видеть Вас в числе постоянных покупателей.
Благодарим Вас за хороший и объективный отзыв, нам очень важно мнение наших клиентов. Действительно, в работе курьерской службы SPSR express имеется такая проблема, а именно - некорректное информирование получателя отправления и длительный срок согласования даты и времени вручения. Они аргументируют это дешевизной тарифа, по которому мы с ними работаем. В связи с этим, мы настроили собственное информирование наших клиентов о статусах отправлений через SPSR express, это позволит нашим клиентам иметь актуальные данные о передвижении их заказа. Благодарим за понимание и будем рады видеть Вас в числе постоянных покупателей.
Сергей Носко
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Низкая цена, понятный дружественный интерфейс на сайте. Статус покупки можно отследить на сайте и дублируется на эл. почту и СМС. Недорогая доставка.
Недостатки:
Доставили из Тольятти в Пензу (320 км) за 8 (!) дней до дверей.
7 лет назад, Пенза
Комментарий 5660715
TechnoSonic.ru
Ответ официального представителя магазина
Спасибо Вам за Ваш отзыв! Вы верно подметили, по поводу дешёвой доставки, такую цену нам дают компании перевозчики и низкая цена обуславливается, длительными приёмами товара от нас к ним и ожидания согласования доставки до клиента. В любом случае мы примем к сведению Ваш отзыв и будем работать над улучшением качества работы магазина. Будем рады Вам вновь.
Спасибо Вам за Ваш отзыв! Вы верно подметили, по поводу дешёвой доставки, такую цену нам дают компании перевозчики и низкая цена обуславливается, длительными приёмами товара от нас к ним и ожидания согласования доставки до клиента. В любом случае мы примем к сведению Ваш отзыв и будем работать над улучшением качества работы магазина. Будем рады Вам вновь.
Николай Я.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Цена товаров достаточно привлекательная
Недостатки:
Скудное описание товаров, а за частую и просто отсутствует. Достаточно долгая отправка товара после оплаты, порядка 3-х дней. Гарантийные талоны не заполняются.
Комментарий:
Выбрал товар на сайте TechnoSonic.ru, завлекла невысокая цена. Выбрал оплату при получении и доставку до места самовывоза СДЕК в своем городе, попросили оплатить стоимость доставки, на случай если не заберу товар, чтобы им не оказаться в убытке, согласился и оплатил. Товар СДЕК доставила достаточно оперативно, но при получении заставили снова заплатить за доставку, сказали ничего не знаем, указано оплатить и товар и доставку. В результате оплатил дважды доставку. Написал письмо в магазин про данную ситуацию, перезвонили, извинились за данную ошибку, деньги вернули!
7 лет назад, Первоуральск
Елена К.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Товар прислали качественный, но....
Недостатки:
Вместо обещанной доставки в 7 дней в сумме получилось дней 20! Сначала они ни как не могли укомплектовать мой заказ (2 недели). Потом никак не могли отдать в службу доставки (1 неделя). С учетом того, что я каждый день звонила и узнавала причины задержек!!!!!
7 лет назад, Саранск
Комментарий 5356731
TechnoSonic.ru
Ответ официального представителя магазина
Здравствуйте Елена, приносим извинения за предоставленные неудобства. Срок отгрузки действительно был сильно задержан в связи с техническими проблемами товара. Надеемся, что в остальном вы остались довольны качеством обслуживания я покупкой. Спасибо за ваш заказ и ждем вас снова в нашем магазине!
Здравствуйте Елена, приносим извинения за предоставленные неудобства. Срок отгрузки действительно был сильно задержан в связи с техническими проблемами товара. Надеемся, что в остальном вы остались довольны качеством обслуживания я покупкой. Спасибо за ваш заказ и ждем вас снова в нашем магазине!
Николай Б.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Попросил подобрать акустику в авто- понравились предложенные варианты и перечень достоинств и недостатков индивидуально каждого предложения. Консультант дал довольно расширенную характеристику по каждому варианту и помог определиться с выбором. Оплатил пересылку- и радуюсь новому звучанию музыки в авто. Покупку оплатил при получении. Спасибо консультанту за терпение и профессиализм.
7 лет назад, Санкт-Петербург
Алексей Т.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Заказ пришел в целости, соответствовал описанию.
Недостатки:
Пришлось оплачивать полную стоимость товара, из за требований ТК "DPD", вопреки оформлению покупки на сайте, где требовалось провести платёж за доставку, остальное при получении.
Комментарий:
Общительный персонал. Отвечали на все интересующие вопросы, хоть и по электронной почте, но оперативно. Четыре звезды за то, что не смог дозвониться по телефону, пришлось писать по электронке.
7 лет назад, Ямало-Ненецкий автономный округ
ермачек а.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Магазин нашел случайно ,задал вопрос на сайте со мной оперативно связался менеджер и по телефону оформил заказ .Цены на товар приятные по сравненмю с другими .В общем магазин хороший заказывать можно и нужно
Недостатки:
Хотелось бы хоть небольшого описания товара а не только характеристики ,а то приходится искать информацию в других источниках и зачастую попалаешь в другие интернет магазины а это чревато понимаете чем
Комментарий:
Хороший магазин рекомендую
8 лет назад, Находка
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Обещали отправить 01,06,2016, но видать в день защиты детей почта не работает. Вот уже две недели занимаюсь перепиской, Пробую вернуть деньги, пока безрезультатно. Первый раз такое поподалово через интернет. Уважаемые граждане будте бдительны.\n\nмне\n\nДобрый день. Ваш заказ уже находится в службе доставки, и движется к вам. Уточните, о каких невыполненных обязательствах идёт речь? К сожалению мы не в силах ускорить работу Почты России, скорость доставки которой по нашей статистике нельзя назвать быстрой. Именно по этой причине 90% наших заказов мы доставляем курьерскими службами DPD и СДЭК, и рекомендуем такой вид доставки нашим клиентам.\n\nС уважением,\nTechnosonic.ru\n\nя:\nЗравствуйте, Если мой заказ номер 11783 от 25.05.2016 13:46:07 уже находится в службе доставки, и движется к вам - как писал Специалист отдела продаж Интернет-магазин Technosonic.ru, 2 июня сего года, то немогли бы вы отправить номер почтового идентификатора или копию какого либо документа подтверждающего отправку моего заказа. Или уже верните мне денежные средства в размере 7207 рублей.\n\nмне\nДобрый день. Да, вижу что по вашему заказу стоит несколько отметок об отправке трек\nномера. К сожалению не могу сказать по какой причине трек номер до сих пор не был вам предоставлен. Давайте я возьму ваш заказ на личный контроль, разберусь по какой причине такие задержки с предоставлением трек номера, и напишу вам о результатах на вашу эл. почту Вижу что у вас доставка почтой россии, по опыту могу сказать что с большой вероятностью причина на стороне почты, так как с другими службами доставки проблем с получением трек номеров не возникает. С почтой к сожалению периодически возникают проблемы из за крайне низкого уровня работы данной организации.","pro":"цены, выбор","contra":"заказ отправляют очень долго, при этом \"валят\" на Почту России","type":0,"delivery":0,"deliveredBy":null,"orderId":"11783","votes":{"agree":3,"reject":1,"total":4},"photos":[],"videos":[],"region":{"entity":"region","name":"Усть-Илимск"},"isProblemResolved":false,"factors":[{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":3,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null}]}},"offerShowPlace":{},"promo":{},"aggregatePromo":{},"product":{},"vendor":{},"category":{}}}
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