Отправил заявку для выставления счета и реквизиты 01 сентября 2020г. Сегодня 10 сентября. Счет не прислали, купил в другой компании. Не понимаю как работает данная компания. Хотел отправить заявку еще на другое оборудование, но с таким отношением к заказчикам, передумал.
Всё очень долго.... сервис 2 месяца, и это какие то блоки питания.... отгрузку после оплаты, обещаю в пятницу сегодня вторник....отгрузки нет. Будем искать других поставщиков.
Ассортимент продукции
Ценовая политика
Возможность отправки в регионы
Недостатки:
Низкая скорость обработки заказа и несвоевременное уведомление покупателя
Комментарий:
Магазин показался немного не современным в плане скорости обработки заказа.
Заказывал микшерный пульт. После заказа на сайте через некоторое время со мной связался продавец, подтвердил наличие товара. На электронную почту выслали сообщение о возможности оплаты. После оплаты подтверждение в личном кабинете появилось только на следующий день и то после моего звонка. Отправку в ТК затянули еще на день и без моего согласия отправили товар по максимальному тарифу с паллетной отгрузкой и страхованием. Цена доставки выровняла стоимость с покупкой в региональном магазине. В целом впечатления о магазине положительные.
Оформил заказ в выходной день воскресенье. даже и не ожидал что его кто то будет обрабатывать. почти сразу перезвонили предложили оплатить и договорились о доставке.
Отправили в Понедельник, в среду уже забрал в свое мухосрани. мероприятие было под угрозой но Бехрингер опять удивил и сделал все быстрее других магазов. не первый раз там заказываю.
Продавцу или менеджерам всеравно - деньги вы уже заплатили. Вместо простой отправки СДЕКом за 690 рублей - отправили самолетом (БЕЗ СОГЛАСОВАНИЯ С ПОЛУЧАТЕЛЕМ) за 10980 рублей . Все условия решения споров на их сайте , только в пользу продавца (Купил у нас - сам жираф)
Комментарий:
На встречу не идут , компенсировать ничего не хотят. Мы не виноваты - это вы сами все сделали (детский лепет)
Хорошее качество обслуживания, низкие цены, вежливые менеджеры.
Недостатки:
Не обнаружил недостатков.
Комментарий:
Я остался очень доволен работой данного магазина. Менеджерам отдельное спасибо, помогли определится с выбором.
6 лет назад, Москва
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