• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Была возможность проверить товар
всё понравилось, особенно не принуждённый развод на деньги! но извинились!
Недостатки:
неожиданное подорожание товара после заказа!
Комментарий:
позвонили и сказали, что проверят заказ, а потом перезвонят. не перезвонили. позвонили сами, товар в наличии, но цена уже стала прилично дороже! подорожание товара объяснили изменение цены на сайте. но мы то заказали по старой цене! очень не серьезно!
Добрый день! На данный товар действительно было подорожание. Мы не уследили за новой ценой, приносим свои извинения. Данный товар был Вам предложен по новой цене, но с большой скидкой. Понимаем Ваше огорчение, но, к сожалению, кроме скидки предложить больше ничего не можем.
Добрый день! На данный товар действительно было подорожание. Мы не уследили за новой ценой, приносим свои извинения. Данный товар был Вам предложен по новой цене, но с большой скидкой. Понимаем Ваше огорчение, но, к сожалению, кроме скидки предложить больше ничего не можем.
Vsanuzel, заказал я по старой цене, той что была установлена на момент заказа! про закон О ЗПП не слышали?
и не со скидкой предложили, а по цене позже появившейся на сайте!
Vsanuzel, заказал я по старой цене, той что была установлена на момент заказа! про закон О ЗПП не слышали?
и не со скидкой предложили, а по цене позже появившейся на сайте!
Покупала унитаз. Сотрудник магазина Юрий предупредил, что на возврат товара надлежащего качества 7 дней. после продажи менеджер пропал, на звонки отвечает раз в несколько дней, письма игнорируют, возвращать деньги отказываются. Нарушают законодательство РФ и права потребителя. Товар дорогой, буду обращаться в Роспотребнадзор, суд. Обходите стороной такие магазины.
Добрый день, Анастасия!
Мы выяснили все детали по заказу и вернули Вам деньги.
Очень надеемся, что смогли изменить впечатление о нашей компании в лучшую сторону.
Добрый день, Анастасия!
Мы выяснили все детали по заказу и вернули Вам деньги.
Очень надеемся, что смогли изменить впечатление о нашей компании в лучшую сторону.
Все быстро, оперативно! Цены отличные, сделали скидку. Посоветовали взять современную ванну из литьевого мрамора. Не пожалела о покупке! Доставка была из Москвы до Бишкека. Все прошло четко! Спасибо, Юра!
Неадекватный оператор выражается матом и орет в трубку как потерпевший
Комментарий:
Сотрудников таких как оператор на телефоне нужно в Пятерочку грузчиком устраиваться, нецензурная брань, полное отсутствие культуры речи, переход на личности
В магазине заказывала ванну с длительным сроком изготовления и поставки. Менеджер оперативно выставил счёт, сделал заказ, отслеживаю исполнение. Всегда был на связи и решал возникающие вопросы. Были соблюдены все договорённости о цене товара, доставка была бесплатной. Рекомендую данный магазин, как надёжный. Обязательно буду заказывать ещё.
Работают профессионалы, знающие свое дело. Огромное спасибо Юрию за компетентность, вежливость и честность. Мы только начали делать ремонт (это жесть🙈), и если что нужно будет еще купить-обращусь именно в этот магазин, так как убедилась на своем опыте в их компетенции. Искренне рекомендую!
Искал маленькую угловую ванну. Консультант Юрий в чате быстро ответил на все вопросы (комплектация, доставка и т.п.). Предупредил, что отправка через 2 дня. Оплатил онлайн, стал ждать. Ванну к ним привезли с запозданием, поэтому отправку задержали на 1 день. При этом экспедитор перепутал ТК. Но, извинились, вернули часть денег на карту. Этой суммы хватило на то, чтобы ее ехать в отдаленный район, а заказать доставку до двери.
Добрый день, Григорий!
Благодарим Вас за высокую оценку нашей работы. Всегда будем рады Вам снова!
Добрый день, Григорий!
Благодарим Вас за высокую оценку нашей работы. Всегда будем рады Вам снова!
Читать дальше
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