Купил шины по привлекательной цене. Несколько раз со мной связались, уточнили детали по моему заказу, подробно все рассказали. Привезли по срокам, как и обещали. Понравилась четкая работа магазина. Предложили воспользоваться услугами шиномонтаж на пр. Девятого Января, 21 со скидкой. Шины забирал и сразу переобулся. Также оставил свои старые шины на сезонное хранение. Очень удобно. Спасибо! Решил сразу несколько вопросов.
Приемлемая цена, причём по нескольким маркам шин, сужу по своему размеру. Можно проверить резину при получении перед оплатой. Удобная система оповещения о состоянии заказа.
Недостатки:
Могут нарушить сроки доставки
Комментарий:
При подтверждении заказа у оператора дата доставки озвучена 31.10., но в назначенный день никакого оповещения. Второго ноября, перезвонив, выясняется, что дата доставки 04.11. Понятно, что сезон и ажиотаж, но если сразу сказали на 4.11., я отказалась бы, а так пришлось ждать. В общем схитрили.
В целом не обманывают, оператор звонит почти сразу после оформления заказа, несмотря на смс. Видимо, если не позвонил, лучше самим звонить и спрашивать по статусу своего заказа (на сайте тоже инфа может быть не актуальна).
Понравилось, что сначала можно посмотреть резину, а потом оплачивать, а то есть конторы: "вы сначала оплатите, а потом мы со склада принесём, если что - откажитесь".
27.10 заказала шины через корзину на сайте. Пришло уведомление на почту и смс с номером заказа. Приблизительное время доставки - 31.10. Больше ни звонков, ни смс не было. 31.10 сама посмотрела статус заказа-оказывается его отменили. В разговоре с менеджером магазина, мне пояснили, что якобы были звонки для уточнения заказа, на них никто не ответил, и заказ отменили. Посмотрела все вызовы с 27.10 - не звонил никто. Повторно заказ не сделать, потому что этих шин нет. Обидно!
Хотелось бы прояснить данную ситуацию. Всегда после оформления заказа оператор связывается с покупателем, чтобы уточнить актуальность заказа и правильность контактных данных. Если покупатель не отвечает на звонки, заказ отменяется и товар поступает в свободную продажу.
Хотелось бы прояснить данную ситуацию. Всегда после оформления заказа оператор связывается с покупателем, чтобы уточнить актуальность заказа и правильность контактных данных. Если покупатель не отвечает на звонки, заказ отменяется и товар поступает в свободную продажу.
Зачем тогда в смс-сообщении писать, чтобы покупатель ожидал сообщения о прибытии товара?! Напишите, чтобы покупатель ждал звонка. Тогда хотя бы можно будет как-то реагировать, если звонков не было, и не ждать 4 дня. А если батарейка в телефоне сядет и я не смогу ответить - каждый час поверять статус заказа на сайте?!
Зачем тогда в смс-сообщении писать, чтобы покупатель ожидал сообщения о прибытии товара?! Напишите, чтобы покупатель ждал звонка. Тогда хотя бы можно будет как-то реагировать, если звонков не было, и не ждать 4 дня. А если батарейка в телефоне сядет и я не смогу ответить - каждый час поверять статус заказа на сайте?!
достаточно хороший ассортимент, приятный процесс покупки, быстрая доставка до пункта самовывоза, контроль качества
Недостатки:
нет
Комментарий:
Сделала заказ автохимии. Перезвонили сразу же, пообещали доставить через два дня. Ровно через два дня заказ был на месте о чем опять таки сообщили по телефону. Всё быстро, приятно, оперативно!
Заказ 27.04.2016 с сайта шин Michelin XM2 15 195\60. Через полчаса отзвон магазина, подтверждение заказа. Доставка на 30.04.2016. Шины прибыли на чермянскую даже раньше 29.04.2016 - можно было получать. Получил как и планировал 30.04.2016, все ок. Отлично, я считаю.
Спасибо за Ваш отзыв!
Мы признательны Вам за положительную оценку нашей работы.
Спасибо за Ваш отзыв!
Мы признательны Вам за положительную оценку нашей работы.
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