Были выявлены вмятины на ручке духовки и над ней на газовой ручке царапки, скорее всего при погрузке стукнуто
Комментарий:
В целом продавец магазина молодец! Но ручка была обвернута не тканным матерьялом как в магазине так и при доставке, как будто умышленно эта вмятина была спрятана.
Невозможно оформить интернет-заказ в Ярославль - город присутствия "Рослан"
Комментарий:
Самые печальные впечатления!!!
Качество доставки оценить не могу.
Доставка невозможна.
Почему?
Если есть торговая точка в Ярославле, то почему нет доставки по интернет-заказу!?
Продали бракованый товар(стиральную машинку) в магазине в Переславль-Залесском. Машинка сломалась через 2 недели, при осмотре мастером оказалось заводской брак. Отказываются принимать обратно и чинить тоже не хотят. Говорят, что возможно починят через 2 месяца
привезли брак, холодильник сразу стал трещать так, что будто стреляют из ружья. Я позвонила в СЦ, мне сказали-будем ремонтировать , пока гарантия не закончится. Мастер выезжает всего 3 раза в неделю, а у меня холодильник вышел из строя летом. Мне пришлось ждать с пятницы до среды!!!За 5 лет работы этого холодильника он был в ремонте 5 раз, 3 раза по гарантии и 2 раза за мой счет. Его через 10 дней после покупки забирали в СЦ на 1 сутки, привезли покоцанный, дверь по цвету отличалась, ведь холодильник был белейший, а дверь была с небольшим кремовым оттенком, значит, дверь меняли, но не написали об этом. Потом, когда уже после окончания гарантии приходил другой мастер, он со смешком вслух сказал, что :"Да, Рослан усовершенствовал недоработки Атланта", но в документах об этом не было ни слова. Через 20 дней после окончания гарантии у меня стали исчезать показания температуры с дисплея на двери , и он сам светился каким то лунным светом. Я позвонила в СЦ Рослан, но мне отказали, отправили в Вирт, сказав, что Рослан ремонтирует только гарантийные товары. В результате , неофициально мне посоветовали выключать вилку из розетки минут на 10, когда такое случается.Так мы прожили 2 года. В результате , через 5 лет, пришлось заплатить 5500 рублей за ремонт платы управления. Потом я избавилась от эгого "сокровища". В приватной беседе с мастером СЦ Рослан он мне сказал, что никто не возвращает брак обратно на завод, его ремонтируют на месте, потом продают. Я так поняла, что именно такими холодильниками и торгует Рослан.
Комментарий:
Никогдабольше не куплю ничего в Рослане, мне проблемы не нужны. Сейчас уже нет того ИП, у которого я покупала холодильник. ОНи сменили ИП, уходя таким образом от проблем и ответственности. Не советую покупать в Рослане, а так же, не советую данную модель холодильника ATLANT ХМ 4421-009 ND, мастера говорят, что модель капризная, и сделана плохо.
Выбирали холодильник по городу ,были в эльдорадо в м видео, но остановились на магазине Рослан оцень хороший ценник и приветлевый коллектив..купили холодилтник в магазине Рослан..Остались покупкой очень довольны
Покупали телевизор в магазине , все обьяснили ,все показали , все проверили ,дали много нужных советов как пользоваться и как настроить ,кроме этого подарили сетевой фильтр ,в других магазинах нам предлагали купить много не нужных аксессуаров ,видимо мотивированы на этом ). Уходили с магазина в хорошем настроении ,спасибо Вам мальчики !!!!!
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