• Товары надёжно упакованы
• Была возможность проверить товар
• Не было проблем с оплатой
• Пункт выдачи легко найти
• Было просто забрать заказ
• Заказ был в пункте выдачи в назначенный день
• Сотрудник пункта выдачи был в маске
Комментарий:
Спасибо, всё упаковано качественно. Товар соответствует.
Взял здесь робот-пылесос на подарок жене, она как раз давно хотела, внимательный консультант попался на телефоне, выслушал очень внимательно, узнал бюджет и предложил достойную модель. Спасибо за то, что не подвели, времени долго не было ждать, справились доставить в срочном порядке.
Планировал уже давно купить видеорегистратор с радар-детектором на свой автомобиль, нашел здесь большой ассортимент и самых разных производителей. По ценникам вполне демократично, явно не накручены, по срокам получения тоже выйграли в плане времени. Сам товар был в фирменной упаковке, с чеками.
Часто нахожусь в командировках, поэтому искал набор посуды для поездок, увидел здесь несколько отличных предложений, выбрал один из понравившихся - перезвонили в течение рабочего дня, к сожеланию не было в наличие, мне показали альтернативу, вышло даже дешевле. Менеджерам огромная благодарность.
Долго не решался на покупку через интернет, но ценник на умную колонку у вас был просто божественный, поэтому и привлекли. Спасибо то, что мою просьбу не проигнорировали, попросил перед передачей товара в курьерскую службу все проверить на работоспособность. Получил все в соответствие, рабочее и новое состояние.
На вашем сайте нашел отличный набор пила и нож, я как раз такой хотел, у друга точно такой же, походный вариант для меня. Заказ решил отправить незамедлительно, чтобы не забрали, по телефону мне сказали не переживайте - сегодня же отправим, за быстроту респект. Если что-то присмотрю еще, обращусь к вам.
Должны были доставить заказ домой до двери, крайний срок доставки был 14.10.2020 (оформляла заказ 10.10). Доставляли компанией СДЭК из Москвы в Петербург. Я звонила во всевсеру 14 и 15 числа, доставки не было. Оператор колл-центра говорила, что не может дозвониться до курьерской службы и уточнить, где заказанный товар.
В итоге товар доставили 16.10., но не до дома, а до пункта выдачи. Доставка до дома заняла бы еще несколько дней, как мне сказали. Пришлось забирать товар самостоятельно несмотря на то, что это было для меня крайне проблематично (очень была важна доставка до двери).
Колл-центр работает крайне плохо. Операторы работают и разговаривают не профессионально, в отличие от любого другого колл-центра крупных онлайн-маркетов.
Не рекомендую связываться с этим магазином, все товары можно найти в любом другом месте. Никакой помощи в случае возникновения трудностей с доставкой получить невозможно.
3 года назад, Москва
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