Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Dirox

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Соловьева Е.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Мeсяц ждала. Ни товара, ни дeнeг! Мошeнники! Написала жалобу в Роспотрeбнадзор!
4 года назад, Зеленоград
Комментарий 102923128
Dirox
Ответ официального представителя магазина
Здравствуйте. денежные средства вам были возвращены
Здравствуйте. денежные средства вам были возвращены
Комментарий 102923138
Послe мeсячного ожидания и жалобы в Роспотрeбнадзор! Благодарю!
Послe мeсячного ожидания и жалобы в Роспотрeбнадзор! Благодарю!
Eлeна С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
К сожалeнию, нe прочла отзывы до покупок в этом магазинe. Заказала овощeрeзку . Посылка отдаeтся бeз возможности вскрыть и провeрить до оплаты. В итогe внутри оказались бабушкины лифчики. На слeдующий жe дeнь вeрнула посылку. Мeсяц жду своeго товара или возврата дeнeг. Никакой информации толком нe дают. Напишу жалобу в Роспотрeбнадзор. Вижу, нe одна я такая.
4 года назад, Зеленоград
Виктория Петрова
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
В моем заказе было 2 позиции 1 набор для уборки FASION GOODS. Удобный, соответствует описанию.
Недостатки:
2 позиция: Веник со щетками 3 в 1 MAGIC SWEEPER. Предложений по продаже этого веника на Маркете много. Я выбрала именно этот магазин, потому что они предлагали веник красного цвета (мне нужен такой). К сожалению, прислали синий, хотя в чеке магазином указан красный. Т.К. при курьере коробки не вскрыла, придется отправлять назад почтой. Дополню: я отправила назад почтой. Мне сообщили, что коробка, в которую был упакован товар повреждена при транспортировке, мне, оказывается надо было приобрести не мешок, а еще одну коробку на почте. А поскольку упаковка повреждена, возврату товар не подлежит. На этом общение со мной было закончено, т.е. у меня ни веника, который я выслала в магазин, ни денег, за него уплаченых.
Комментарий:
На официальном сайте никакой информации о возврате товара, правилах адресе нет, какие нужны документы кроме копии чека непонятно (может быть какое-то заявление?)
4 года назад, Санкт-Петербург
Grizy G.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Все сразу пошло не так, абсолютное разводилово
Комментарий:
Люди, не видитесь на этот развод, пришел товар несоответствующий своей характеристики, б/у, захотели вернуть, перестали брать трубки, на звонки не отвечают, деньги не вернули.
4 года назад, Ростов-на-Дону
stavra2009
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Товар не пришёл. Трека нет,денег нет.
Комментарий:
Заказ оформили быстро. Предоплата 100% . Позвонила девушка,сказала заказ отправят на следующий день и сразу пришлют трек для отслеживания. И все...тишина. Прошло 4 дня трека нет. На звонки не отвечают,письма игнорируют.
4 года назад, Иркутск
Комментарий 102037577
Dirox
Ответ официального представителя магазина
Здравствуйте. ваш заказ отправлен , трек приходит по смс не сразу , сначала посылки сдаются, отправляются, потом номера отправлений обрабатываются и заносятся в базу данных. Далее специальный сервис отправляет смс. Пож. ожидайте, за четыре для в Иркутскую область посылка не успеет дойти, это занимает обычно от двух недель, за этот период вы получите трек
Здравствуйте. ваш заказ отправлен , трек приходит по смс не сразу , сначала посылки сдаются, отправляются, потом номера отправлений обрабатываются и заносятся в базу данных. Далее специальный сервис отправляет смс. Пож. ожидайте, за четыре для в Иркутскую область посылка не успеет дойти, это занимает обычно от двух недель, за этот период вы получите трек
Елена
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Товар не соответствует описанию. На сайте указан более качественный товар, а пришла дешёвая копия. Цвет не соответствует заказанному. Позвонила девушке оператору, она оказалась не компетентна ни в одном вопросе.
4 года назад, Нижний Тагил
Комментарий 102035969
Dirox
Ответ официального представителя магазина
Здравствуйте. простите , но в вашем отзыве никакой конкретики.
Здравствуйте. простите , но в вашем отзыве никакой конкретики.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
0
Недостатки:
На сайте цена одна, при самовывозе другая. Можно предположить, что стоимость самовывоза, но на сайте пишут, что самовывоз бесплатно.
Изменить4 года назад, Москва
Комментарий 102038346
Имя скрыто
Здравствуйте! 29 мая цена товара на сайте была 1100 рублей и заказ оформили в тот же день. Читать умею и цИфири тоже. Самовывоз был 3 июня. И вы считаете, что я не прав, оставив такой отзыв? Другие магазины отпускают товар по цене на сайте, на день оформления, а у Вас .............. Дело не в деньгах, а Вашем словоблудии.
Здравствуйте! 29 мая цена товара на сайте была 1100 рублей и заказ оформили в тот же день. Читать умею и цИфири тоже. Самовывоз был 3 июня. И вы считаете, что я не прав, оставив такой отзыв? Другие магазины отпускают товар по цене на сайте, на день оформления, а у Вас .............. Дело не в деньгах, а Вашем словоблудии.
Комментарий 102040668
Dirox
Ответ официального представителя магазина
Здравствуйте. цена в 1100 руб была скамейки от 4 х и более , это было указано в предложении. цена за 1 шт была в 1250 руб, что подтверждается в вашем заказе. Пункт выдачи заказов, где вы забирали товар, выдает только заранее оформленные заказы по той цене, которая была указана в заказе .
Здравствуйте. цена в 1100 руб была скамейки от 4 х и более , это было указано в предложении. цена за 1 шт была в 1250 руб, что подтверждается в вашем заказе. Пункт выдачи заказов, где вы забирали товар, выдает только заранее оформленные заказы по той цене, которая была указана в заказе .
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
товар не получен
Комментарий:
Сделала заказ, оплатила полностью, согласовали доставку. Товар не привезли, никаких звонков не было. Дозвониться в офис невозможно, просто скидывают. После часа непрерывного дозвона девушка сообщила, что товара нет и не будет. Обратной связи нет и по телефону, как обещали, ни в почте на письма. Деньги пока не вернули. Ужаснее магазина в моем опыте еще не было.
Изменить5 лет назад, Москва
Комментарий 101822533
Имя скрыто
Речь идет о заказе MP4541 от 03.03.2019 возврат денег по которому не получен до сих пор.
Речь идет о заказе MP4541 от 03.03.2019 возврат денег по которому не получен до сих пор.
Комментарий 101822565
Dirox
Ответ официального представителя магазина
Возврат по данному заказу создан, банк вернет вам деньги в рабочий день , т.к. в выходные банки не переводят деньги. Приносим извинения за накладку, перед праздниками неожиданно возрос спрос на данный прибор и все поставщики сообщили, что они закончились
Возврат по данному заказу создан, банк вернет вам деньги в рабочий день , т.к. в выходные банки не переводят деньги. Приносим извинения за накладку, перед праздниками неожиданно возрос спрос на данный прибор и все поставщики сообщили, что они закончились
Валентина Г.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Добросовестные , оперативные сотрудники. Помогли советом
Комментарий:
Заказывали набор для кухни , пользуемся на радость . Хорошее качество . Пришла посылка во время и все как в описании
5 лет назад, Изобильный
Ирина
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Не понравилось ничего
Недостатки:
Неприятное отношение сотрудников, бракованный товар
Комментарий:
Обшарпанный офис, неприветливые сотрудники, коробка с заказом оказалась большой, нести ее было невозможно в руках, к магазину не подъехать, т.к. проезд чз шлагбаум закрыт. Оплата по к/картам не принимается, в нарушение законодательства. Товар оказался бракованным, чз неделю использвания перестал работать. Попытки дозвониться в эту компанию, успехом не увенчались, телефон не отвечает! Создалось впечатление, что впаривается некондиционный товар, и ответственности никто не несет. Видимо, придется писать заявление в полицию о мошенничестве.
5 лет назад, Москва
Комментарий 101806525
Dirox
Ответ официального представителя магазина
Здравствуйте. к сожалению не знаем ваш номер заказа, о каком товаре идет речь и не можем вас идентифицировать по вашим данным. Непонятна претензия с размером коробки, размер коробки мы не можем уменьшить, товар упаковывается заводом изготовителем. Телефон в нашей компании многоканальный и проблем с дозвоном ни у кого не возникает. Если все линии заняты, то нужно просто подождать. Вы указали "ответственности никто не несет" на основании чего вы сделали такой вывод?
Здравствуйте. к сожалению не знаем ваш номер заказа, о каком товаре идет речь и не можем вас идентифицировать по вашим данным. Непонятна претензия с размером коробки, размер коробки мы не можем уменьшить, товар упаковывается заводом изготовителем. Телефон в нашей компании многоканальный и проблем с дозвоном ни у кого не возникает. Если все линии заняты, то нужно просто подождать. Вы указали "ответственности никто не несет" на основании чего вы сделали такой вывод?
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