Не предупредили о платной доставке!! Во время оформления заказа была строка о бесплатной доставке. Предварительно менеджер звонил о подтверждении заказа, хоть полслова сказал о платной доставке...!!!
Комментарий:
Остался не приятный осадок! Больше ничего здесь заказывать не буду. Очень не довольна!! Даже никто не извинился!!!
Добрый день! По Вашему заказу доставка рассчитана корректно. У Вас оба адреса, что в заказе, что в комментарии находятся за МКАД. У нас же доставка за МКАД и по МО фиксированная платная. Это подробно прописано на сайте в разделе Доставка. Если бы при оформлении заказа было корректно заполнено после Местоположение, то сайт автоматически бы подставил эту стоимость еще на этапе оформления заказа. Также, после подтверждения заказа менеджером, его полная стоимость с учетом доставки была транслирована в личный кабинет. То, что менеджер Вам не озвучил про платную доставку за МКАД 290 руб при звонке. - это действительно его ошибка. Приносим наши извинения. С ним будет проведена беседа по данному вопросу
Добрый день! По Вашему заказу доставка рассчитана корректно. У Вас оба адреса, что в заказе, что в комментарии находятся за МКАД. У нас же доставка за МКАД и по МО фиксированная платная. Это подробно прописано на сайте в разделе Доставка. Если бы при оформлении заказа было корректно заполнено после Местоположение, то сайт автоматически бы подставил эту стоимость еще на этапе оформления заказа. Также, после подтверждения заказа менеджером, его полная стоимость с учетом доставки была транслирована в личный кабинет. То, что менеджер Вам не озвучил про платную доставку за МКАД 290 руб при звонке. - это действительно его ошибка. Приносим наши извинения. С ним будет проведена беседа по данному вопросу
Всегда в наличии товар, который указан на сайте. Это большой плюс. Подтверждение заказа вовремя. Получение через СДЭК удобно, т.к. пунктов выдачи много или самовывозом (пока не пробовала, т.к. пандемия).
Я постоянный клиент моего любимого магазина всевозможного рукоделия. Огромный выбор товаров по разным направлениям. Постоянное обновление ассортимента. Быстрая и качественная доставка . Одно удовольствие заказывать здесь.
Недостатки:
Нет таких
Комментарий:
Буду и дальше сотрудничать с магазином. Желаю персоналу больших успехов в таком нелегком труде радовать нас.
Впервые купила товар в этом магазине и, без сомнения, теперь не раз буду заказывать именно ЗДЕСЬ! Прекрасный выбор сюжетов, качественная мазаика, приемлемые цены и быстрая доставка - сплошные плюсы! БЛАГОДАРЮ!
Не в первый раз обращаюсь в ваш интернет-магазин. Очень довольна качеством картин, цветовой гаммой стразов и их достаточным количеством. Картины получаются яркие, хорошо читаются детали изображения. Очень нравятся сюжеты, особенно пейзажных картин. Желаю дальнейшего процветания на благо любителей алмазной мозаики.
Недостатки:
Пока не обнаружила.
3 года назад, Москва
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