Заказывал раковину за 3 с небольшим тысяч рублей. Искал оплату именно картой. Самое удачное и выгодное предложение оказалось у этого магазина. Заказал в воскресенье, тут же перезвонили, уточнили с вариантом оплаты и доставки, учли мои пожелания. В понедельник перезвонили с уточнением о наличии и времени доставки – во вторник привезли ко мне. Коробка оказалась большой, но курьер помог мне аккуратно поставить эту коробку в машину.
Точка самовывоза на Нахимовском проспекте, лично мне не очень удобно. За то ребята помогли погрузить в машину (покупала ванную) за, что им большое спасибо
Комментарий:
Очень толково объяснили по подключение ванной был ряд вопросов
Заказывала раковину Jika Lyra. Общее впечатление приятное: после оформления заказа менеджер, для подтверждения связался оперативно. Заказ доставили раньше предполагаемого срока. Довольно богатый ассортимент товаров. Товар полностью соответствовал описанию и характеристикам. Весь заказ сформирован качественно. К этому нареканий не было и нет.
Покупал душевую кабину. Мне понравился хороший и удобный интерфейс интернет магазина, все понятно. Заказ сделал через сайт тут же позвонили, и уточнили заказ согласовали время доставки заказа. Покупку доставили с учетом согласованного времени с полным комплектом документации и чеком. Вежливый курьер помог вскрыть заказ и проверить комплектацию.
17 ноября делал заказ на смеситель. Оформление прошло быстро, мне это было удобно сделать самому через сайт. Получил звонок от оператора по своему заказу, уточнили мои данные и адрес для доставки. Мой заказ под номером 201 был своевременно доставлен. Проверил его на месте с курьером. Все было точно, в наличии полный комплект. В целом я доволен.
Смеситель для кухни купили тут, отличное качество, надежный, немецкого качества. Цена конечно не из низких, но это того стоит. Привезли на заказ вовремя. Время приезда курьер обговорил заранее, за что ему отдельное спасибо, не пришлось бросать все свои дела ради встречи с ним.
5 лет назад, Москва
Илья П.
1
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
На первом звонке вежливо поговорили, пояснили вопросы совместимости отдельных компонентов заказываемых товаров.
Недостатки:
После этого мне перезвонили только однажды, чтобы сообщить, что все детали заказа утрачены из-за технического сбоя.
Каждый шаг делался "из-под палки", приходилось продвигать заказ звонками, иначе про меня забывали. В день доставки случился технический сбой, но я помог восстановить недостающие данные и дождался доставки. Правда доставили только один предмет из двух, а на следующий день перестали брать трубку.
Комментарий:
Сперва оставили ощущение серьёзной организации, но в дальнейшем - факап на всех стадиях. Абсолютно неприемлемое отношение к клиенту. Хотел заказать там ещё несколько вещей, но теперь конечно не стану. Да и не получится - трубку-то не берут...
Здравствуйте!
Спасибо за обратную связь. К сожалению, номер заказа мне так и не сообщили.
Пожалуйста, свяжитесь со мной по e-mail: iperfilyev82@yandex.ru
С уважением,
Илья Перфильев
Здравствуйте!
Спасибо за обратную связь. К сожалению, номер заказа мне так и не сообщили.
Пожалуйста, свяжитесь со мной по e-mail: iperfilyev82@yandex.ru
С уважением,
Илья Перфильев
Иван, спасибо за покупку в нашем магазине!
Обращайтесь снова, мы стараемся, чтобы вы были довольны нашим обслуживанием)
С уважением команда,
КупитьСантехнику.Ру
Иван, спасибо за покупку в нашем магазине!
Обращайтесь снова, мы стараемся, чтобы вы были довольны нашим обслуживанием)
С уважением команда,
КупитьСантехнику.Ру
Быстро перезвонили для подтверждения заказа.Быстро доставили.Качество обслуживания и качество товара.
Недостатки:
Не выявлены
Комментарий:
Раньше скептически относился к заказам через интернет.Хотелось проверить качество товара «руками».Менеджер заверил что это оригинал и я согласился.Не пожалел,остался доволен,очень рекомендую!
Павел, спасибо за выбор нашего магазина!
Покупать сантехнику у нас это удобно и выгодно)
С уважением команда,
КупитьСантехнику.Ру
Павел, спасибо за выбор нашего магазина!
Покупать сантехнику у нас это удобно и выгодно)
С уважением команда,
КупитьСантехнику.Ру
Читать дальше
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