После оформления заказа на сайте, в течение 10 мин перезвонил менеджер и подтвердил наличие, оформил доставку на следующий день.
Недостатки:
В заказе была предусмотрена оплата банковской картой курьеру.
Курьер приехал вовремя, но с "севшими" батарейками в мобильном платежном аппарате (кассе), просил доступ к розетке 220В. Я не мог предоставить розетку для аппарата, пришлось расплачиваться наличными.
Комментарий:
Хороший выбор садовых инструментов, цены приемлемые
Всё хорошо. Товар как на картинке. Гарантийник оформили без напоминания. Товар вскрыли без приперательств ДО ОПЛАТЫ для проверки комплектации ( разрезав при этом фирменную наклейку Bosch).
Оперативность обработки заказов, цены, грамотные консультации.
Недостатки:
Не было такого
Комментарий:
Нашел магазин случайно, ориентируясь по географии самовывоза поближе к дому, а также конечно по ценам. Несколько раз покупал себе электроинструмент bosch из серии professional. Приятно удивила скорость работы магазина. Сделав заказ получаешь звонок о готовности товара уже в тот же, либо на следующий день. Приятна также ценовая политика, периодически определенные товары попадают в акционные списки, в результате чего их можно приобрести с существенной скидкой (15-20%). В пункте самовывоза все организовано на должном уровне, есть возможность все как следует проверить. Сам пункт самовывоза расположен в 50 метрах от метро Бибирево.
Быстро оформили товар. Отзвонились, отписались. Всё отлично.
Недостатки:
Товара в пункте выдачи не оказалось. Числился как выданный. Либо ошибка в компьютере либо продали кому-то ещё. А ведь позвонили, сказали готово. Потраченное время, деньги на проезд и испорченное настроение.
Комментарий:
Персонал отработал чётко. Кроме как к отсутствию товара притензий нет. Возможно компьютерный сбой....... Но осадочек-то остался. Хотя даже сейчас в личном кабинете числится как "В ДОСТАВКЕ" и "НЕ ОПЛАЧЕН"
Ужасный продавцы, хамят, заказ так и не отдали, по телефону сами не сказали номер заказа, а когда приехали забирать товар, не отдавали, хотя сами виноваты. Разговаривали на повышенных тонах,хамили!Не покупайте здесь!Свои нервы дороже!
Добрый день, спасибо что оставили отзыв, хотел бы уточнить в какое время вы пытались дозвониться до магазина, и в течении которого времени Вы пытались дозвониться на обо номера телефона ?
Добрый день, спасибо что оставили отзыв, хотел бы уточнить в какое время вы пытались дозвониться до магазина, и в течении которого времени Вы пытались дозвониться на обо номера телефона ?
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