С доставкой проблем нет, но ведь есть такое понятие гарантия и компания познаётся в том, как она относится к гарантии.
Недостатки:
Уже пару месяцев пытаюсь продолжается эпопея с флеш накопителей, который перестал работать. В каком нибудь offline маркете уже бы поменяли без разговоров. А тут отправил почтой, уже как месяц+ они его получили и перестали отвечать. Телефоны не берут, в один день дозвонился, подтвердили, что посылка пришла и она у них в руках, завтра менеджер перезвонит.... Пропали..
Update через три месяца:
"Возврат получен и передан в гарантийно-сервисный отдел о результатах диагностики сообщим Вам."
ребята в сделали мой день! два месяца несли флешку из отдела доставки до гарантийно-сервисного отдела.
Очень долго. Заказ отправили только после дополнительного запроса!
Комментарий:
Обещали доставить за 2-3 дня, на это и была ставка! В итоге 2 недели!(((
3 года назад, Санкт-Петербург
Денис Витальевич В.
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
нашёл то, что искал
Недостатки:
прислали товар плохого качества, обещали поменять, на звонки не отвечают, кормят обещаниями при дозвоне, на почту не отвечают...., хрень, а не магазин!!!!!
Комментарий:
вдули некачественный товар, обмен не делают, кормят обещаниями уже месяц прошёл, ни денег ни товара
FOTOAKS, о какой замене вы говорите? Неужели так сложно сначала посмотреть "у себя в кармане" желаемую замену, взять её (замену) в руки и уже тогда уверенно сказать покупателю, что "ДА", замена отправляется к вам, а то опять обнадёжили (мягко сказать), а по факту опять задержка..... Заказ делал в июне, вернули деньги только в августе, а если бы не теребил постоянно письмами и звонками, то возврат был бы ещё позже.
Надеюсь, что у меня это был первый печальный опыт общения с этим магазином, верю, что исправляются, будем делать следующий заказ)))), попробую)))
FOTOAKS, о какой замене вы говорите? Неужели так сложно сначала посмотреть "у себя в кармане" желаемую замену, взять её (замену) в руки и уже тогда уверенно сказать покупателю, что "ДА", замена отправляется к вам, а то опять обнадёжили (мягко сказать), а по факту опять задержка..... Заказ делал в июне, вернули деньги только в августе, а если бы не теребил постоянно письмами и звонками, то возврат был бы ещё позже.
Надеюсь, что у меня это был первый печальный опыт общения с этим магазином, верю, что исправляются, будем делать следующий заказ)))), попробую)))
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