Цены немного ниже, чем у остальных конкурентов. Товар оригинальный. На этом все плюсы.
Недостатки:
1) Сайт, сделанный "на коленке"
2) Товар на сайте может быть со статусом "В наличии", но в реальности его может и не быть.
3) Как уже упоминалось в отзывах - наплевательское отношение к клиенту. Сделал заказ 30 ноября поздно вечером (вторник), перезвонили быстро - на следующее утро, для подтверждения заказа и сверки адреса доставки. Оператор на телефоне со странным голосом сказал, что доставка возможна либо в субботу 4 дек, либо в понедельник 6-го. Договорились на субботу с 10.00 до 18.00. Ок.... Сижу дома, жду.... В районе 15.00 звонит курьер и говорит, что прибудет в течении часа.... Хорошо. Сижу, дальше жду.... Прошёл час... Тишина. Оделся, вышел к подъезду, жду на улице.... Прошёл 1 час 25 мин. с момента первого звонка. Тишина. Звоню курьеру сам. Он говорит, что будет в течении получаса. Я плюнул, пошёл по магазинам, ходил примерно 50 минут!!! Вернулся к оговоренному месту передачи товара, звоню снова - курьер трубку уже не берёт. Наконец, минут через 10 перезвонил мне сам, сказал, что будет через 7 мин. Приехал, на мою обоснованную претензию "Зачем вы сами назначаете время, но приезжаете через 2,5 часа?" ответил глупейшей фразой "А что я могу сделать-то?", передал мне товар БЕЗ КАССОВОГО ЧЕКА, получил оплату и не прощаясь уехал восвояси.
В общем, если что-то заказываете в этом магазине, будьте готовы убить свой целый день на ожидание курьера и не рассчитывайте, что курьер приедет в назначенное им самим время.
P.S. В буквальном смысле держитесь подальше от курьерской условно-"белой" "Газели" - вся машина (если , конечно ЭТО можно назвать МАШИНОЙ) уляпана грязью и измазана какой-то смесью "Литола" с графитовой смазкой, причём как снаружи, так и ВНУТРИ, что более чем удивительно. Дотронетесь - чистая одежда или светлые перчатки на выброс, как в моём случае. Помог сдуру курьеру и придержал заднюю дверь за ВНУТРЕННЮЮ СТОРОНУ, пока он выгружал привезённый мне товар - дорогущие светлые кожаные перчатки все в чёрных масляных пятнах. Будьте осторожны!
Профессиональный сервис. Сотрудники ответственно работают. Консультант хорошо разбирается в товаре, знает, что нужно порекомендовать клиенту. А курьер доставляет заказ вовремя. Спасибо большое.
За несколько месяцев купил тут уже три инструмента. Качеством очень доволен. Доставляют заказы быстро, товаросопроводительные документы всегда есть. В общем, рекомендуем.
Оператор попался толковый. Проконсультировал подробно и честно сказал, чтобы он выбрал. Я доволен такой работой персоналом магазина. Слаженная и быстрая доставка. Курьер все доставил до квартиры, дал максимум времени на проверку, необходимые документы выдал. Спасибо
шуруповерт получил через день после разговора с менеджером. Понравилось, что ценник вразумительный и гарантия есть. Работает безупречно, доставлен с предварительным звонком.
дрель-шуруповерт мужу в подарок здесь приобрела. Очень выручили с быстрой доставкой. На следующий день после оформления привезли все и я успела подготовить подарок на праздник мужу.
5 лет назад, Москва
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