Приобрела подушку для кормления, привезли в назначенное время, осталась довольна, подруга брала такую же в другом магазине
на 1тыс.дороже! Сравнили, ничем не отличаются.
Попала на мега распродажу. Купила все с огромными скидками, раза в 3 дешевле чем в других магазинах. Доставили быстро, правда водитель был слегка невменяем, но скидка перекрыда все негативные моменты)
Приняли заказ на бандаж, которого не было в наличии. Прислали с курьером другой по цвету и функционалу, дороже и скидку на разницу не предоставили. Моим правом было отказаться, но курьер торопил и я сразу не стала примерять всю кучу привезённой одежды.
Оперативная работа сотрудников, оформила заказ и в течении 5 минут перезвонили подтвердили заказ. Уточнили пол ребенка так как некоторые товары в ассортименте. К сожалению не было того цвета который нужен был мне, но мне сразу предложили положить на выбор несколько похожих товаров моего цвета. Частичный выкуп предусмотрен. Оплата картой возможна. Курьер звонил за час, я сразу не увидела его звонок, перезвонив ему он сказал что приедет уже минут через 30.
Недостатки:
нет
Комментарий:
Очень хороший магазин, я очень рада что курьер не перенес меня на завтра, из-за того что я пропустила звонок. Все сотрудники молодцы от операторов до курьера.
Привезли игрушку в разломанной и грязной упаковке, не предупредили сразу, что другого варианта нет. При звонке в магазин, сказали, что вопрос возврата будут решать в понедельник. (доставка была в пятницу).А игрушка была нужна на выходные для подарка ребенку! Удивление у сотрудника ситуация нетоварного вида игрушки не вызвала, сказали у них часто бывают подобные ситуации,т.к. товар идет со склада и они не знают в каком виде это дойдет до покупателя! Отдельное БОЛЬШОЕ недовольство по доставке!!! Доставщик не мог найти дверь в подъезд дома и дойти до офиса самостоятельно. Я его пыталась сориентировать по телефону, но он плохо говорил на русском, а потом просто отключил телефон и мне пришлось его разыскивать по дому!!!
Заказ был большой, большая часть нормальные вещи, приехали через 3 недели из-за новогодних праздников.
Недостатки:
Я оплатила Стерильные пакеты Medela 20 и 50 штук ДЛЯ СБОРА грудного молока! дебетовой картой сбербанка, оплаты кредитными картами нет, сайт не рабочий, привезли пакеты ДЛЯ ХРАНЕНИЯ грудного молока 50 и 25 шт. Medela с почти истекшим сроком годности. По телефону операторша на мой вопрос: точно пакеты Pump & Save есть в наличии ухмыльнулась, точно сеть, когда прошло время - пришло на почту сообщение, что 20 для сбора и 50 для храения ко мне отправлены.
Товары пришли с просроченным сроком годности.
У детских кремов была даже снята упаковка, чтобы не было понятно, что изготовлены они в 2015 году и срок их годности истек.
2 поильника привезли с истекшим сроком годности в ноябре 2018 года.
Короче 50% из заказанных товаров оказалось просрочена.
Впечатление от магазина: “Чтобы ещё там купить.."
Молодцы!
6 лет назад
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