Люди остерегайтесь магазина Пинэппл органик! Это лохотрон! Телефоны не работают. Оплатила заказ еще в середине апреля.
Не привезли!
Недостатки:
Если вы, как и я оплатили заказ и его не везут- обращайтесь в полицию! Пусть сайт закроют, чтоб было меньше пострадавших!
Буду рада советам, что еще можно сделать, чтоб быстрее их закрыли.
Комментарий:
Сначала, после оформления заказа и его оплаты отзвонился менеджер и сказал, что 2 единицы товара отсутствуют на складе, но их привезут в конце недели. Готова ли я подождать. При этом товары и дальше висят на сайте в наличии. Как вы понимаете, я уже почти 2 месяца жду доставку. После того звонка никто мне больше не звонил из магазина :) И их телефоны не доступны.
ЗЫ: спустя 3 месяца после заказа и 10 дней после отзыва, вернули деньги.
1. товар числится в наличии, по факту его нет.
2. В течение месяца не привезли оплаченный заказ
3. Телефоны не работают
4. Личный кабинет не работает
5. О судьбе заказа ничего не известно
Проблему решили, заказ доставили. претензий больше не имею.
Недостатки:
Долго везли заказ, пришлось ждать 3 недели. потрепали нервы.
Комментарий:
Сделала заказ и оплатила, менеджер Игорь( он же владелец этого интернет -магазина) обещал привезти в течении нескольких дней. Заказ не привезли, на звонки не отвечают.
Дополняю отзыв.
Заказ привезли,проблема решена.
Не пришло письмо о заказе.
Не всегда получается связаться с магазином.
Товары значатся в наличии, хотя на самом деле их нет.
Комментарий:
Части заказанных мной товаров не оказалось в наличии, продавец предложил заменить. Изначальные товары продолжали указываться на сайте как имеющиеся в наличии. При заказе не пришло на почту письмо с перечнем товаров. После того как мы предварительно договорились о замене я просила прислать новый перечень заказа, чтобы понимать, что ожидать и сколько это будет стоить. Магазин не прислал письмо и не отвечал на звонки. Потом приехал курьер и оказалось, что надо доплатить, но перечня товаров с ценами у нас так и не появилось. В общей сложности от заказа до доставки прошло 6 дней.
Светлана, добрый день!
Приносим свои извенения за то, что не отреагировали на Вашу заявку своевременно. Обещаем Вам, что будем исправляться и превратим недостатки в достоинства! В качестве извинений мы отправили Вам на почту небольшой презент!
Надеемся, что Вы дадите нам второй шанс и мы отработаем на все 100% ! :)
С наилучшими пожелания,
Команда Pineapple Organic
Светлана, добрый день!
Приносим свои извенения за то, что не отреагировали на Вашу заявку своевременно. Обещаем Вам, что будем исправляться и превратим недостатки в достоинства! В качестве извинений мы отправили Вам на почту небольшой презент!
Надеемся, что Вы дадите нам второй шанс и мы отработаем на все 100% ! :)
С наилучшими пожелания,
Команда Pineapple Organic
Читать дальше
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Обещаем Вам, что будем исправляться и превратим недостатки в достоинства! 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