Александр, благодарим за отзыв!
К сожалению доставка товара осуществляется сторонними транспортными компаниями. И мы, как производители , не имеем прямой возможности повлиять на качество доставки, поэтому всегда убедительно просим покупателей внимательно осматривать товар при получении, и в случае повреждения либо составлять акт либо отказываться принимать продукцию.
Подъем на этаж так же не зависит от нас и осуществляется по договоренности между покупателем и транспортной компанией.
Александр, благодарим за отзыв!
К сожалению доставка товара осуществляется сторонними транспортными компаниями. И мы, как производители , не имеем прямой возможности повлиять на качество доставки, поэтому всегда убедительно просим покупателей внимательно осматривать товар при получении, и в случае повреждения либо составлять акт либо отказываться принимать продукцию.
Подъем на этаж так же не зависит от нас и осуществляется по договоренности между покупателем и транспортной компанией.
Доставка от продавца. Листы ДВП разбиты, панели кровати имеют следы ударов. Продавец не принимает дефекты не зафиксированные при доставке в присутствии курьера
Здравствуйте, Денис! Благодарим за отзыв.
Повреждения были нанесены при перевозке сторонней транспортной организацией. Все недочеты, которые вы зафиксировали при приемке товара будут вам компенсированы. К сожалению мы не можем оплатить или произвести замену элементов за свой счет если нет их фиксации в акте приема-передачи, подписанном вами и ТК. Мы всегда убедительно просим клиентов внимательно проверять товар при получении, так как при доставке Транспортными Компаниями мы, к сожалению, не можем контролировать сохранность груза и соответственно нести за него ответственность. Что касаемо подъема на этаж, доставка была оговорена с вами до подъезда, как и было указано в заявке.
Возвращаясь к вопросу повреждения кровати еще раз акцентируем внимание, что по зафиксированным повреждениям компенсация будет вам выплачена и со своей стороны мы предложили за наш счет выслать вам краску, точно подобранную в тон кровати.
Еще раз выражаем сожаление в связи с создавшейся ситуацией.
Здравствуйте, Денис! Благодарим за отзыв.
Повреждения были нанесены при перевозке сторонней транспортной организацией. Все недочеты, которые вы зафиксировали при приемке товара будут вам компенсированы. К сожалению мы не можем оплатить или произвести замену элементов за свой счет если нет их фиксации в акте приема-передачи, подписанном вами и ТК. Мы всегда убедительно просим клиентов внимательно проверять товар при получении, так как при доставке Транспортными Компаниями мы, к сожалению, не можем контролировать сохранность груза и соответственно нести за него ответственность. Что касаемо подъема на этаж, доставка была оговорена с вами до подъезда, как и было указано в заявке.
Возвращаясь к вопросу повреждения кровати еще раз акцентируем внимание, что по зафиксированным повреждениям компенсация будет вам выплачена и со своей стороны мы предложили за наш счет выслать вам краску, точно подобранную в тон кровати.
Еще раз выражаем сожаление в связи с создавшейся ситуацией.
Благодарим за покупку и отзыв, Юрий! Будем рады видеть вас снова. При повторных заказах предусмотрены дополнительные бонусы и скидки!
С Уважением, Максим. Интернет магазин ВашМатрас.ру
Благодарим за покупку и отзыв, Юрий! Будем рады видеть вас снова. При повторных заказах предусмотрены дополнительные бонусы и скидки!
С Уважением, Максим. Интернет магазин ВашМатрас.ру
Благодарим за покупку и отзыв, Елена! Будем рады видеть вас снова. При повторных заказах предусмотрены дополнительные бонусы и скидки!
С Уважением, Максим. Интернет магазин ВашМатрас.ру
Благодарим за покупку и отзыв, Елена! Будем рады видеть вас снова. При повторных заказах предусмотрены дополнительные бонусы и скидки!
С Уважением, Максим. Интернет магазин ВашМатрас.ру
Быстрая доставка, грамотные консультанты, вежливые и участливые курьеры.
Недостатки:
Привезли позже на полчаса.
Комментарий:
Заказала матрас с доставкой. Через несколько минут перезвонил консультант, уточнил и подтвердил заказ. Была приятно удивлена его осведомленностью и вежливостью.
ребята вежливые нашли адрес без проблем и занесли в дом
Комментарий:
Купил ортопедический матрас. По городу цены ниже и доставка недорогая.
8 месяцев назад, Фрязино
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